Hoover FH13000 Product Manual - Page 12

Problem, Possible Cause, Possible Solution

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PROBLEM Cleaner won't run POSSIBLE CAUSE 1. Power cord not firmly plugged into outlet. 2. Blown fuse or tripped breaker. 3. Needs service. Cleaner won't pick-up or low suction Water escaping from Cleaner Cleaner won't dispense 1. Dirty Water Tank is not installed correctly. 2. Dirty Water Tank is full. 3. Dirty Water Tank is clogged. 4. Air path is clogged. 1. Dirty Water Tank is full. 2. Dirty Water tank is not installed correctly. 3. Solution Tank not installed properly. 1. Solution Tank is empty. 2. Solution Tank not installed properly. 3. Needs service. Hose nozzle will not spray after 1. Air is trapped in the pump and hose. filling the Clean Water Tank or Detergent Container. POSSIBLE SOLUTION 1. Plug unit in firmly. 2. Check fuse or breaker in home. Replace fuse/reset breaker in home. 3. Visit our website at www.hoover.com or call 1-800-944-9200. 1. Review Placing Dirty Water Tank in base of cleaner. 2. Empty Dirty Water Tank. 3. Clean Dirty Water Tank. 4. Remove Hose and Flush out with Clean Water. 1. Empty Dirty Water Tank. 2. Review Placing Dirty Water Tank in base of cleaner. 3. Review Solution Tank Installation. 1. Fill Solution Tank. 2. Review Solution Tank Installation. 3. Visit our website at www.hoover.com or call 1-800-944-9200. 1. Turn on the cleaner. If hose does not spray, prime the pump by lowering the hose down to the floor and hold the trigger for up to 1 minute. Motor noise becomes high-pitched 1. Dirty Water Tank is full. 1. Empty Dirty Water Tank. 2. Dirty Water Tank is clogged. 2. Clean the Dirty Water Tank. 3. Air path is clogged. 3. Unclog air path. 4. The float in the Dirty Water Tank has been activated. 4. Review Emptying & Cleaning the Dirty Water Tank. 12

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PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Cleaner won’t run
1. Power cord not firmly plugged into outlet.
1. Plug unit in firmly.
2. Blown fuse or tripped breaker.
2. Check fuse or breaker in home. Replace fuse/reset breaker in home.
3. Needs service.
3. Visit our website at www.hoover.com or call 1-800-944-9200.
Cleaner won’t pick-up or low
suction
1. Dirty Water Tank is not installed correctly.
1. Review Placing Dirty Water Tank in base of cleaner.
2. Dirty Water Tank is full.
2. Empty Dirty Water Tank.
3. Dirty Water Tank is clogged.
3. Clean Dirty Water Tank.
4. Air path is clogged.
4. Remove Hose and Flush out with Clean Water.
Water escaping from Cleaner
1. Dirty Water Tank is full.
1. Empty Dirty Water Tank.
2. Dirty Water tank is not installed correctly.
2. Review Placing Dirty Water Tank in base of cleaner.
3. Solution Tank not installed properly.
3. Review Solution Tank Installation.
Cleaner won’t
dispense
1. Solution Tank is empty.
1. Fill Solution Tank.
2. Solution Tank not installed properly.
2. Review Solution Tank Installation.
3. Needs service.
3. Visit our website at www.hoover.com or call 1-800-944-9200.
Hose nozzle will not spray after
filling the Clean Water Tank or
Detergent Container.
1. Air is trapped in the pump and hose.
1. Turn on the cleaner. If hose dœs not spray, prime the pump by lowering
the hose down to the floor and hold the trigger for up to 1 minute.
Motor noise becomes
high-pitched
1. Dirty Water Tank is full.
1. Empty Dirty Water Tank.
2. Dirty Water Tank is clogged.
2. Clean the Dirty Water Tank.
3. Air path is clogged.
3. Unclog air path.
4. The float in the Dirty Water Tank has been activated.
4. Review Emptying & Cleaning the Dirty Water Tank.