Hoover PowerDrive Pet Upright Vacuum Product Manual - Page 15

Troubleshooting Any other servicing should be done by an authorized service representative. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use. Problem Possible Solution My vacuum will not turn ON 1. A lways be sure to plug it in firmly. 2. The Thermal Protector may have been activated - unplug your vacuum and let cool for 30 minutes. If this does not work, there may be no voltage in the wall plug. 3. Check the fuse or breaker in your home. If there is a blown fuse or tripped breaker, replace the fuse in your home or reset the breaker. My vacuum is hard to push My vacuum is losing suction 1. O pen the Suction Control Valve near the handle by twisting the valve clockwise. WARNING To reduce the risk of personal injury, unplug before cleaning or servicing. 1. B e sure to empty the dirt cup if it is full. 2. You may have a clogged filter. Refer to the Maintenance in the user manual for directions on removing clogs. 3. Your filter may be dirty. Your filter should be rinsed every 4-6 uses. Refer to the Maintenance section for directions on how to clean your filters. 4. If problem persists, you may have a clog in the system. Refer to the Maintenance section on how to remove a clog in your system. My brush roll is not spinning CAUTION To reduce the risk of injury from moving parts, unplug before cleaning or servicing. 1. U nplug and remove any hair or other blockages around the brush roll. 2. Clean filters. Refer to the Maintenance section for directions on how to clean filters. 3. Check for clogs in the system. Refer to the Maintenance section for directions on how to remove clogs. 4. Resume normal operation. For more troubleshooting or FAQ's please visit Hoover.com or Hoover.ca 15