Hoover SH40080 Manual - Page 12

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4. TROUBLESHOOTING If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the checklist below. Any other servicing should be done by an authorized service representative. ! WARNING ! To reduce risk of personal injury - unplug cleaner before cleaning or servicing. PROBLEM Vacuum cleaner won't pick up Dust escaping from the vacuum The vacuum cleaner won't run Power nozzle brushroll won't run POSSIBLE CAUSE POSSIBLE SOLUTION 1. The filters may be clogged 1. Refer to Maintenance section regarding the filters - p. 9 2. The dirt cup is full or blocked. 2. Refer to Maintenance section regarding the dirt cup - p. 8 3. Dirt cup may be incorrectly 3. Refer to Maintenance section regarding the installed. dirt cup - p. 8 1. The filters may not be installed correctly. 1. Refer to Maintenance section regarding the filters - p. 9 2. The dirt cup may be incorrectly installed. 2. Remove the Dirt Cup from the unit by pressing the Dirt Cup Release Button and reattach it to the unit, ensuring it is locked firmly back into place. 3. The filters may be clogged: 3. Refer to Maintenance section regarding the filters - p. 9 1. It may not be plugged into the 1. Ensure that the plug is pushed into the electrical outlet correctly. electrical outlet securely. 2. The electrical outlet may not be working. 3. The cleaner motor Thermal Protector may have tripped. 1. Hose power cord not firmly plugged in. 2. Check the fuse or breaker in home. Replace fuse/reset breaker in home or consult an electrician. 3. Switch off and unplug the vacuum cleaner. Leave for 30 minutes before switching the vacuum cleaner back on. 1. Plug firmly into receptacle on cleaner base. 2. Broken or worn belt. 2. Replace belt. 3. Brushroll switch set to "OFF". 3. Set Brushroll switch to "ON". Nozzle won't pick up 4. The power nozzle motor protector activated. 4A. Refer to "Checking For and Clearing Blockages" section, pg 11. 4b. Switch off and unplug the vacuum cleaner. 5. Brushroll jammed. 5. Refer to "Checking For and Clearing Blockages" section, pg 11. 1. Blockage in nozzle connector. 1. Remove blockage. 2. Brushroll not running. 3. Brushroll brushes worn. 2. See section "Power nozzle brushroll won't run" above. 3. Replace brushes. Accessories won't 1. The accessory may be pick up properly blocked. 1. Refer to "Checking For and Clearing Blockages" section, pg 11. 12

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12
4. TROUBLESHOOTING
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
WARNING
!
!
To reduce risk of personal injury - unplug cleaner before cleaning or servicing.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Vacuum cleaner
won
’
t pick up
1. The filters may be clogged
1. Refer to Maintenance section regarding the
filters - p. 9
2. The dirt cup is full or blocked.
2. Refer to Maintenance section regarding the
dirt cup - p. 8
3. Dirt cup may be incorrectly
installed.
3. Refer to Maintenance section regarding the
dirt cup - p. 8
Dust escaping
from the vacuum
1. The filters may not be
installed correctly.
1. Refer to Maintenance section regarding the
filters - p. 9
2. The dirt cup may be
incorrectly installed.
2. Remove the Dirt Cup from the unit by
pressing the Dirt Cup Release Button and
reattach it to the unit, ensuring it is locked
firmly back into place.
3. The filters may be clogged:
3. Refer to Maintenance section regarding the
filters - p. 9
The vacuum
cleaner won
’
t run
1. It may not be plugged into the
electrical outlet correctly.
1. Ensure that the plug is pushed into the
electrical outlet securely.
2. The electrical outlet may not
be working.
2. Check the fuse or breaker in home. Replace
fuse/reset breaker in home or consult an
electrician.
3. The cleaner motor Thermal
Protector may have tripped.
3. Switch off and unplug the vacuum cleaner.
Leave for 30 minutes before switching the
vacuum cleaner back on.
Power nozzle
brushroll won
’
t
run
1. Hose power cord not firmly
plugged in.
1. Plug firmly into receptacle on cleaner base.
2. Broken or worn belt.
2. Replace belt.
3. Brushroll switch set to “OFF”.
3. Set Brushroll switch to “ON”.
4. The power nozzle motor
protector activated.
4A. Refer to “Checking For and Clearing
Blockages” section, pg 11.
4b. Switch off and unplug the vacuum cleaner.
5. Brushroll jammed.
5. Refer to “Checking For and Clearing
Blockages” section, pg 11.
Nozzle won
’
t pick
up
1. Blockage in nozzle connector.
1. Remove blockage.
2. Brushroll not running.
2. See section “
Power nozzle brushroll won
’
t
run
” above.
3. Brushroll brushes worn.
3. Replace brushes.
Accessories won
’
t
pick up properly
1. The accessory may be
blocked.
1. Refer to “Checking For and Clearing
Blockages” section, pg 11.