Hoover UH71200 Product Manual - Page 14

5. TROUBLESHOOTING If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the checklist below. Any other servicing should be done by an authorized service representative. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use. ! WARNING ! To reduce risk of personal injury - Unplug before cleaning or servicing. PROBLEM Vacuum won't run POSSIBLE CAUSE 1. Power cord not firmly plugged into outlet. 2. Blown fuse or tripped breaker. 3. Thermal Protector activated. System Check Indicator has turned red or Vacuum won't pick up or Low suction Cord Rewind does not work Dust escaping from vacuum 1.Rinsable Filter and/ or Filter made with HEPA media is dirty. 2. Dirt Cup full and/ or clogged. 3. Broken or worn belt. 4. Brushroll and/ or Hose clogged. 5. Carpet height setting is incorrect. 1. Cord reel does not retract. 1. Dirt Cup full. 2. Dirt Cup not installed correctly. Vacuum is difficult to push or won't move forward Pet Turbo Tool brushroll won't turn 3. Hose not installed correctly. 4. Rinsable and/ or Filter made with HEPA media not installed completely. 1. Carpet height setting is incorrect. 1. Too much pressure being applied to tool. 2. Blockage. 3. Low vacuum suction. Smoky/burning smell detected 1. Belt broken or stretched. 2. Brushroll is clogged. POSSIBLE SOLUTION 1. Plug unit in firmly. 2. Check fuse or breaker in home. Replace fuse/reset breaker in home. 3. Unplug and allow vacuum to cool for 30min. (This willl reset the thermal protector) 1. Clean Rinsable Filter and or Filter made with HEPA media - Pg. 9 and 10. 2. Empty Dirt Cup - Pg. 9. 3. Replace belt - Pg.12. 4. Check Hose - Pg. 13. Check Brushroll - Pg. 11. 5. Set Carpet Height Adjustment to appropriate setting for carpet being cleaned - Pg.6. 1. Call 1-800-944-9200 for the nearest authorized service representative 1. Empty Dirt Cup - Pg. 9. 2. Review Dirt Cup removal & replacement - Pg. 9. 3. Review Hose installation - Pg. 7. 4. Review Filter Removal and Cleaning - Pg. 9 and 10. 1. Set Carpet Height Adjustment knob to appropriate setting for carpet being cleaned - Pg. 6. 1. Continue using tool applying light pressure. 2. Remove blockage - Pg. 11 3. Check items under "Vacuum won't pick or Low suction." 1. Replace brushroll belt - Pg. 12. 2. Clear/ remove debris from brushroll - Pg. 11. 14 Actual model may vary from images shown.