Hoover UH74220PC Product Manual - Page 15
Troubleshooting
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Troubleshooting WARNING To reduce the risk of personal injury, unplug before cleaning or servicing. This product contains no servicable parts. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1-800-944-9200 prior to continuing use. Problem My vacuum will not turn ON My vacuum is hard to push My vacuum is losing suction My brush roll is not spinning Possible Solution 1. A lways be sure to plug it in firmly. 2. T he Thermal Protector may have been activated - unplug your vacuum and let cool for 30 minutes. If this does not work, there may be no voltage in the wall plug. 3. Check the fuse or breaker in your home. If there is a blown fuse or tripped breaker, replace the fuse in your home or reset the breaker. 1. O pen the Suction Control Valve near the handle by twisting the valve clockwise. 1. B e sure to empty the dirt cup if it is full. Check that the dirt cup is properly assembled and installed onto the appliance. 2. T he vacuum has a suction control valve located below the handle. Adjust suction by closing valve to increase suction or opening valve to decrease suction. 3. You may have a clogged filter. Refer to the Maintenance section in this manual for directions on removing clogs. 4. Your filter may be dirty. Pre-motor filters should be rinsed every 4-6 uses. Refer to the Maintenance section for directions on how to clean filters. 5. If problem persists, you may have a clog in the system. Refer to the Maintenance section on how to remove a clog in your system. 1. U nplug and remove any hair or other blockages around the brush roll. 2. C lean filters. Refer to the Maintenance section for directions on how to clean filters. 3. Check for clogs in the system. Refer to the Maintenance section for directions on how to remove clogs. 4. Resume normal operation. For more troubleshooting or FAQ's please visit Hoover.com or Hoover.ca 15