Hoover WindTunnel T-Series Max Upright Vacuum Product Manual - Page 13

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5. TROUBLESHOOTING If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the checklist below. Any other servicing should be done by an authorized service representative. ! WARNING ! To reduce risk of personal injury - unplug vacuum before servicing. PROBLEM Vacuum won't run Bag Check Indicator has turned red or Vacuum won't pick up or Low suction Dust escaping from vacuum Headlight not working Vacuum is difficult to push or won't move forward Air - Powered Hand Tool brushroll won't turn Smoky/burning smell detected POSSIBLE CAUSE POSSIBLE SOLUTION 1. Power cord not firmly plugged into outlet. 2. Blown fuse or tripped breaker. 3. Thermal Protector activated. 1. Filter Bag full and/ or clogged. 2. Broken or worn belt. 3. Brushroll and/ or Hose clogged. 4. Carpet height setting is incorrect. 5. Suction Only Mode is ON. 1. Filter Bag full. 2. Filter Bag not installed correctly. 3. Hose not installed correctly. 1. Bulb burnt out. 1. Plug unit in firmly. 2. Check fuse or breaker in home. Replace fuse/reset breaker in home. 3. Unplug and allow vacuum to cool for 30min. (This willl reset the thermal protector) 1. Replace Filter Bag - Pg. 9 2. Replace belt - Pg.12. 3. Check Hose - Pg.11. Check Brushroll - Pg.10. 4. Set Carpet Height Adjustment to appropriate setting for carpet being cleaned - Pg.7. 5. Step on Brushroll ON/OFF Pedal to turn Suction Only Mode OFF 1. Replace Filter Bag - Pg. 9 2. Review Filter Bag removal & replacement - Pg. 9 3. Review Hose installation - Pg. 7. 1. Replace bulb - Pg. 11. 2. Loose electrical wires. 1. Carpet height setting is incorrect. 2. Bottom plate is not installed correctly. 3. Brushroll is activated. 1. Too much pressure being applied to tool. 2. Blockage. 3. Low vacuum suction. 1. Belt broken or stretched. 2. Brushroll is clogged. 2. Call 1-800-944-9200 for nearest authorized Hoover® dealer. 1. Set Carpet Height Adjustment knob to appropriate setting for carpet being cleaned - Pg. 7. 2. Refer to Figs. 4.22 - 4.24, Pg. 12. 4. For very high pile carpet deeper than 1", turn brushroll off. 1. Continue using tool applying light pressure. 2. Remove blockage - Pg. 11. 3. Check items under "Vacuum won't pick or Low suction." 1. Replace brushroll belt - Pg. 10. 2. Clear/ remove debris from brushroll - Pg. 10. 13

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13
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Vacuum won
’
t
run
1. Power cord not firmly plugged
into outlet.
1. Plug unit in firmly.
2. Blown fuse or tripped breaker.
2. Check fuse or breaker in home. Replace
fuse/reset breaker in home.
3. Thermal Protector activated.
3. Unplug and allow vacuum to cool for 30min.
(This willl reset the thermal protector)
Bag Check
Indicator has
turned red
or
Vacuum won
’
t
pick up
or
Low suction
1. Filter Bag full and/ or clogged.
1. Replace Filter Bag - Pg. 9
2. Broken or worn belt.
2. Replace belt - Pg.12.
3. Brushroll and/ or Hose
clogged.
3. Check Hose - Pg.11. Check Brushroll - Pg.10.
4. Carpet height setting is
incorrect.
4. Set Carpet Height Adjustment to appropriate
setting for carpet being cleaned - Pg.7.
5. Suction Only Mode is ON.
5. Step on Brushroll ON/OFF Pedal to turn
Suction Only Mode OFF
Dust escaping
from vacuum
1. Filter Bag full.
1. Replace Filter Bag - Pg. 9
2. Filter Bag not installed
correctly.
2. Review Filter Bag removal & replacement
- Pg. 9
3. Hose not installed correctly.
3. Review Hose installation - Pg. 7.
Headlight not
working
1. Bulb burnt out.
1. Replace bulb - Pg. 11.
2. Loose electrical wires.
2. Call 1-800-944-9200 for nearest authorized
Hoover
®
dealer.
Vacuum is
difficult to push
or won
’
t move
forward
1. Carpet height setting is
incorrect.
1. Set Carpet Height Adjustment knob to
appropriate setting for carpet being cleaned
- Pg. 7.
2. Bottom plate is not installed
correctly.
2. Refer to Figs. 4.22 - 4.24, Pg. 12.
3. Brushroll is activated.
4. For very high pile carpet deeper than 1”,
turn brushroll off.
Air - Powered
Hand Tool
brushroll won
’
t
turn
1. Too much pressure being
applied to tool.
1. Continue using tool applying light pressure.
2. Blockage.
2. Remove blockage - Pg. 11.
3. Low vacuum suction.
3. Check items under “Vacuum won
’
t pick or
Low suction.”
Smoky/burning
smell detected
1. Belt broken or stretched.
1. Replace brushroll belt - Pg. 10.
2. Brushroll is clogged.
2. Clear/ remove debris from brushroll - Pg. 10.
5. TROUBLESHOOTING
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
WARNING
!
!
To reduce risk of personal injury - unplug vacuum before servicing.