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But Not Limited To Flex Bucket Services And You Will Not Be Entitled - cricket

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(b) You may authorize recurring payment of your Cricket bill by credit card ("Credit Card"); this authorizes us to charge all amounts you owe us to the Credit Card up to seven (7) days prior to the due date and to demand immediate payment from the card issuer. Unless required by law, we will not have to give any additional notice to you or obtain additional consent from you before billing that Credit Card for Service each month. You must promptly notify us of any change in your billing address or the Credit Card you want to use for payment. You may also pay your Cricket bill (1) by mailing a check or money order to us; (2) in person at any Cricket authorized payment center; (3) over the phone; or (4) at our official website (www.mycricket.com). You may have to pay an additional convenience/processing fee, depending on the payment method you choose. In addition, we may charge an additional fee up to the maximum amount permitted by law for any check or other negotiable instrument tendered by you and returned unpaid by a financial institution for any reason. We reserve the right, in our sole discretion, to require that you pay your Cricket bill with cash, certified check, cashier's check or money order. (c) By paying any amount to Cricket via a checking or other bank deposit account, you authorize Cricket to initiate a debit entry to the designated bank account in the amount that you (or your representative designate during the call) and you confirm to Cricket that you are duly authorized on the applicable bank account. The debit generally occurs on or after two (2) banking days from your authorization call. You agree that the code to authorize such payments shall be the same as your Cricket phone or other Cricket account number. (d) Your payment will be considered late if we do not receive it before the first day of the monthly service period for which the payment is due. If you do not make all payments when they are due, you will be in default under this Agreement, and we will be entitled to exercise any rights we may have under this Agreement, including the suspension or termination of Service to you. If we accept a late or partial payment, even if you mark the payment "paid in full", we do not waive our rights to suspend or terminate your Service or any other rights we may have. If your Service is terminated and you promptly pay amounts that are overdue, we may, in our sole discretion, reinstate/reconnect your Service after you have paid any reconnection/reinstatement fees we have imposed. If we have to take action beyond billing you in order to collect payment, you will be required to pay our reasonable costs and expenses of collection, including attorney's fees, court costs, and the fees of any collection agency to the extent permitted by law. If we bill and collect amounts for any third party service provider, we will allocate payments we receive from you first to amounts due to Cricket. We will then allocate any remaining payment to amounts due to such third party service providers. You have the right to dispute charges on your bill, but you must notify us of the dispute within sixty (60) days after the billing date or you waive any claim you may have had. Even if you have a dispute with us, you have to pay all charges on time until the dispute is resolved. 9 3828B-QSG_PILLAR_ES_D1.indd 9-10 (e) AMOUNTS PAID FOR SERVICE CHARGES ARE NON-REFUNDABLE. IF YOUR SERVICE IS TERMINATED FOR ANY REASON AND YOU HAVE A POSITIVE BALANCE IN YOUR SERVICE ACCOUNT OR FLEX BUCKET SERVICES ACCOUNT, YOU WILL NOT BE ENTITLED TO RECEIVE ANY REFUND. 12. Termination. (a) We may terminate or suspend your Service at any time and for any reason without liability. If you breach any portion of this Agreement (including failing to pay your bill in full on time) or any applicable tariff, we may suspend or terminate your Service. We are not required to provide you with any notification before suspending or terminating your Service. If you promptly pay amounts that are overdue or cure any other breach of this Agreement, Cricket, in its sole discretion, may reconnect/reinstate your Service after you have paid any reconnection/reinstatement fees we have imposed. (b) In addition, you may terminate Service at any time by notifying a Cricket customer service representative. IF THIS AGREEMENT TERMINATES FOR ANY REASON, YOU WILL NO LONGER BE ENTITLED TO ACCESS ANY OF OUR SERVICES (INCLUDING BUT NOT LIMITED TO FLEX BUCKET SERVICES) AND YOU WILL NOT BE ENTITLED TO RECEIVE ANY REFUND OF ANY PAYMENTS YOU HAVE MADE TO US FOR MONTHLY SERVICE, UPGRADES, ENHANCEMENTS, FEES, FOR ANY OTHER PREPAID SERVICE, OR FOR ANY OTHER REASON. 13. Numbers. (a) We will assign a phone number (the "Number") to your wireless device. You do not own the Number or any other personal identification number ("PIN") assigned to you or that you may use in connection with your Service. We can change, reassign or eliminate any Number or PIN by giving you notice. If your account is deactivated, we can reassign the Number without giving you any notice. You may not assign the Number to any wireless device or other equipment except as approved by us or otherwise required by law. (b) Please note that your name and Number may be displayed on the phone of a person you call if that person uses caller identification. We provide a no-cost methods to block and un-block the display of your name and Number. Your telephone number and location may also be transmitted to public safety officials if you dial 911 or other emergency service numbers. Your name and number for most calls can be blocked on a call-by-call basis by dialing *67 before the telephone area code and number. (c) In order to "port" or keep your telephone number when you change telephone service providers you must have an active account with Cricket. You may be required to purchase a new wireless phone or other equipment in order to change service to or from Cricket service and you may be without service for some period of time. Cricket may charge a fee to reimburse Cricket for the costs Cricket incurs to meet the equipment, technology and infrastructure requirements necessary to enable number porting. Cricket may also charge a fee to reimburse it for the cost it incurs to perform a port. 10 3/24/11 2:24 PM

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(b)
You may authorize recurring payment of your Cricket bill by credit card (“Credit
Card”); this authorizes us to charge all amounts you owe us to the Credit Card up to
seven (7) days prior to the due date and to demand immediate payment from the card
issuer. Unless required by law, we will not have to give any additional notice to you
or obtain additional consent from you before billing that Credit Card for Service each
month. You must promptly notify us of any change in your billing address or the Credit
Card you want to use for payment. You may also pay your Cricket bill (1) by mailing a
check or money order to us; (2) in person at any Cricket authorized payment center;
(3) over the phone; or (4) at our official website (www.mycricket.com). You may have
to pay an additional convenience/processing fee, depending on the payment method
you choose. In addition, we may charge an additional fee up to the maximum amount
permitted by law for any check or other negotiable instrument tendered by you and
returned unpaid by a financial institution for any reason. We reserve the right, in our sole
discretion, to require that you pay your Cricket bill with cash, certified check, cashier’s
check or money order.
(c)
By paying any amount to Cricket via a checking or other bank deposit account, you
authorize Cricket to initiate a debit entry to the designated bank account in the amount
that you (or your representative designate during the call) and you confirm to Cricket
that you are duly authorized on the applicable bank account. The debit generally
occurs on or after two (2) banking days from your authorization call. You agree that
the code to authorize such payments shall be the same as your Cricket phone or other
Cricket account number.
(d)
Your payment will be considered late if we do not receive it before the first day of the
monthly service period for which the payment is due. If you do not make all payments
when they are due, you will be in default under this Agreement, and we will be entitled
to exercise any rights we may have under this Agreement, including the suspension or
termination of Service to you. If we accept a late or partial payment, even if you mark
the payment “paid in full”, we do not waive our rights to suspend or terminate your
Service or any other rights we may have. If your Service is terminated and you promptly
pay amounts that are overdue, we may, in our sole discretion, reinstate/reconnect your
Service after you have paid any reconnection/reinstatement fees we have imposed.
If we have to take action beyond billing you in order to collect payment, you will be
required to pay our reasonable costs and expenses of collection, including attorney’s
fees, court costs, and the fees of any collection agency to the extent permitted by
law. If we bill and collect amounts for any third party service provider, we will allocate
payments we receive from you first to amounts due to Cricket. We will then allocate any
remaining payment to amounts due to such third party service providers. You have the
right to dispute charges on your bill, but you must notify us of the dispute within sixty
(60) days after the billing date or you waive any claim you may have had. Even if you
have a dispute with us, you have to pay all charges on time until the dispute is resolved.
(e) AMOUNTS PAID FOR SERVICE CHARGES ARE NON-REFUNDABLE. IF YOUR
SERVICE IS TERMINATED FOR ANY REASON AND YOU HAVE A POSITIVE
BALANCE IN YOUR SERVICE ACCOUNT OR FLEX BUCKET SERVICES ACCOUNT,
YOU WILL NOT BE ENTITLED TO RECEIVE ANY REFUND.
12. Termination.
(a)
We may terminate or suspend your Service at any time and for any reason without
liability. If you breach any portion of this Agreement (including failing to pay your bill in
full on time) or any applicable tariff, we may suspend or terminate your Service. We are
not required to provide you with any notification before suspending or terminating your
Service. If you promptly pay amounts that are overdue or cure any other breach of this
Agreement, Cricket, in its sole discretion, may reconnect/reinstate your Service after
you have paid any reconnection/reinstatement fees we have imposed.
(b)
In addition, you may terminate Service at any time by notifying a Cricket customer
service representative.
IF THIS AGREEMENT TERMINATES FOR ANY REASON, YOU
WILL NO LONGER BE ENTITLED TO ACCESS ANY OF OUR SERVICES (INCLUDING
BUT NOT LIMITED TO FLEX BUCKET SERVICES) AND YOU WILL NOT BE ENTITLED
TO RECEIVE ANY REFUND OF ANY PAYMENTS YOU HAVE MADE TO US FOR
MONTHLY SERVICE, UPGRADES, ENHANCEMENTS, FEES, FOR ANY OTHER
PREPAID SERVICE, OR FOR ANY OTHER REASON.
13. Numbers.
(a)
We will assign a phone number (the “Number”) to your wireless device. You do not
own the Number or any other personal identification number (“PIN”) assigned to you or
that you may use in connection with your Service. We can change, reassign or eliminate
any Number or PIN by giving you notice. If your account is deactivated, we can reassign
the Number without giving you any notice. You may not assign the Number to any
wireless device or other equipment except as approved by us or otherwise required
by law.
(b)
Please note that your name and Number may be displayed on the phone of a
person you call if that person uses caller identification. We provide a no-cost methods
to block and un-block the display of your name and Number. Your telephone number
and location may also be transmitted to public safety officials if you dial 911 or other
emergency service numbers. Your name and number for most calls can be blocked on
a call-by-call basis by dialing *67 before the telephone area code and number.
(c)
In order to “port” or keep your telephone number when you change telephone
service providers you must have an active account with Cricket. You may be required
to purchase a new wireless phone or other equipment in order to change service
to or from Cricket service and you may be without service for some period of time.
Cricket may charge a fee to reimburse Cricket for the costs Cricket incurs to meet the
equipment, technology and infrastructure requirements necessary to enable number
porting. Cricket may also charge a fee to reimburse it for the cost it incurs to perform
a port.
3828B-QSG_PILLAR_ES_D1.indd
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3/24/11
2:24 PM