Huawei MateBook D 14 AMD User Guide - Page 19

Unable to connect to Wi-Fi, Unable to connect to Bluetooth device, that you are not currently using

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FAQs Cause: The CPU, charging module, and other parts consume more power while charging, causing the computer to heat up and become more noisy. Solution: Close all open apps, then open PC Manager to check the CPU's power consumption. If it is higher than 3 W, try the following methods: 1 Use the default Balanced power mode: Go to > > > , change the plan in other settings, then follow the onscreen instructions to change the settings for when to turn off the display and when to put the computer to sleep. 2 End processes with high CPU usage: Right-click the taskbar and open Task Manager. On the Processes tab, click CPU to sort processes based on CPU usage. Right-click non-system processes with high CPU usage that you are not currently using, and select End task. 3 Open PC Manager and install available driver updates. Problem 3: The computer fan spins loudly, and the computer starts to heat up even when not many apps are open. Cause: Some third-party apps are configured to run when you log in. These apps connect to the Internet and run in the background, causing the computer to heat up and the fan to spin loudly. Solution: Right-click the taskbar and open Task Manager. On the Processes tab, click CPU to sort processes based on CPU usage. Right-click non-system processes with high CPU usage that you are not currently using, and select End task. ? Unable to connect to Wi-Fi Problem: When trying to connect to a Wi-Fi network, the right corner of the desktop. icon is missing in the lower Cause: A Windows update or third-party app may have installed an incompatible Wi-Fi driver or caused the Wi-Fi driver to be lost. Solution: Go to C:\Windows\OriginalDriver\WifiDriver and double-click the installer to reinstall the Wi-Fi driver. ? Unable to connect to Bluetooth device Problem: Bluetooth device does not show up in the list of discovered devices. Cause: There may be too many Bluetooth devices nearby causing interference. This may also occur when the Bluetooth device is already connected to another device. Solution: 1 Make sure that the Bluetooth device is turned on and discoverable. The method for entering discoverable mode varies between different Bluetooth devices. Refer to the manufacturer's instructions for the correct method. 17

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Cause:
The CPU, charging module, and other parts consume more power while charging,
causing the computer to heat up and become more noisy.
Solution:
Close all open apps, then open PC Manager to check the CPU's power consumption. If it is
higher than 3 W, try the following methods:
1
Use the default Balanced power mode: Go to
>
>
>
, change the plan in
other settings, then follow the onscreen instructions to change the settings for when to
turn off the display and when to put the computer to sleep.
2
End processes with high CPU usage: Right-click the taskbar and open Task Manager. On
the Processes tab, click
CPU
to sort processes based on CPU usage. Right-click non-system
processes with high CPU usage that you are not currently using, and select End task.
3
Open PC Manager and install available driver updates.
Problem 3:
The computer fan spins loudly, and the computer starts to heat up even when
not many apps are open.
Cause:
Some third-party apps are configured to run when you log in. These apps connect to
the Internet and run in the background, causing the computer to heat up and the fan to spin
loudly.
Solution:
Right-click the taskbar and open Task Manager. On the Processes tab, click
CPU
to
sort processes based on CPU usage. Right-click non-system processes with high CPU usage
that you are not currently using, and select End task.
?
Unable to connect to Wi-Fi
Problem:
When trying to connect to a Wi-Fi network, the
icon is missing in the lower
right corner of the desktop.
Cause:
A Windows update or third-party app may have installed an incompatible Wi-Fi driver
or caused the Wi-Fi driver to be lost.
Solution:
Go to
C:\Windows\OriginalDriver\WifiDriver
and double-click the installer to re-
install the Wi-Fi driver.
?
Unable to connect to Bluetooth device
Problem:
Bluetooth device does not show up in the list of discovered devices.
Cause:
There may be too many Bluetooth devices nearby causing interference. This may also
occur when the Bluetooth device is already connected to another device.
Solution:
1
Make sure that the Bluetooth device is turned on and discoverable. The method for
entering discoverable mode varies between different Bluetooth devices. Refer to the
manufacturer's instructions for the correct method.
FAQs
17