IBM 17233RX User Manual - Page 31

Exchange, Machine, Additional, Responsibilities - keyboard

Page 31 highlights

If your problem can be resolved with a Customer Replaceable Unit (″CRU″) (e.g., keyboard, mouse, speaker, memory, hard disk drive and other easily replaceable parts), IBM will ship these parts to you for replacement by you. If the Machine does not function as warranted during the warranty period and your problem cannot be resolved over the telephone, through your application of Machine Code or software updates, or with a CRU, IBM or your reseller, if approved by IBM to provide warranty service, will either, at its discretion, 1) repair it to make it function as warranted, or 2) replace it with one that is at least functionally equivalent. If IBM is unable to do either, you may return the Machine to your place of purchase and your money will be refunded. IBM or your reseller will also manage and install selected engineering changes that apply to the Machine. Exchange of a Machine or Part When the warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item. Your Additional Responsibilities Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service. You also agree to: 1. ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange; 2. obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own; and 3. where applicable, before service is provided: a. follow the service request procedures that IBM or your reseller provides; b. backup or secure all programs, data, and funds contained in the Machine; c. IBM or your reseller with sufficient, free, and safe access to your facilities to permit IBM to fulfill its obligations; and d. inform IBM or your reseller of changes in the Machine's location. Appendix C. IBM Statement of Limited Warranty - Z125-4753-07 - 11/2002 17

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If
your
problem
can
be
resolved
with
a
Customer
Replaceable
Unit
(
CRU
)
(e.g.,
keyboard,
mouse,
speaker,
memory,
hard
disk
drive
and
other
easily
replaceable
parts),
IBM
will
ship
these
parts
to
you
for
replacement
by
you.
If
the
Machine
does
not
function
as
warranted
during
the
warranty
period
and
your
problem
cannot
be
resolved
over
the
telephone,
through
your
application
of
Machine
Code
or
software
updates,
or
with
a
CRU,
IBM
or
your
reseller,
if
approved
by
IBM
to
provide
warranty
service,
will
either,
at
its
discretion,
1)
repair
it
to
make
it
function
as
warranted,
or
2)
replace
it
with
one
that
is
at
least
functionally
equivalent.
If
IBM
is
unable
to
do
either,
you
may
return
the
Machine
to
your
place
of
purchase
and
your
money
will
be
refunded.
IBM
or
your
reseller
will
also
manage
and
install
selected
engineering
changes
that
apply
to
the
Machine.
Exchange
of
a
Machine
or
Part
When
the
warranty
service
involves
the
exchange
of
a
Machine
or
part,
the
item
IBM
or
your
reseller
replaces
becomes
its
property
and
the
replacement
becomes
yours.
You
represent
that
all
removed
items
are
genuine
and
unaltered.
The
replacement
may
not
be
new,
but
will
be
in
good
working
order
and
at
least
functionally
equivalent
to
the
item
replaced.
The
replacement
assumes
the
warranty
service
status
of
the
replaced
item.
Your
Additional
Responsibilities
Before
IBM
or
your
reseller
exchanges
a
Machine
or
part,
you
agree
to
remove
all
features,
parts,
options,
alterations,
and
attachments
not
under
warranty
service.
You
also
agree
to:
1.
ensure
that
the
Machine
is
free
of
any
legal
obligations
or
restrictions
that
prevent
its
exchange;
2.
obtain
authorization
from
the
owner
to
have
IBM
or
your
reseller
service
a
Machine
that
you
do
not
own;
and
3.
where
applicable,
before
service
is
provided:
a.
follow
the
service
request
procedures
that
IBM
or
your
reseller
provides;
b.
backup
or
secure
all
programs,
data,
and
funds
contained
in
the
Machine;
c.
IBM
or
your
reseller
with
sufficient,
free,
and
safe
access
to
your
facilities
to
permit
IBM
to
fulfill
its
obligations;
and
d.
inform
IBM
or
your
reseller
of
changes
in
the
Machine’s
location.
Appendix
C.
IBM
Statement
of
Limited
Warranty
-
Z125-4753-07
-
11/2002
17