IBM 87302RU Hardware Maintenance Manual

IBM 87302RU Manual

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  • IBM 87302RU | Hardware Maintenance Manual - Page 1
    BladeCenter T Type 8720 and 8730 Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 2
  • IBM 87302RU | Hardware Maintenance Manual - Page 3
    BladeCenter T Type 8720 and 8730 Hardware Maintenance Manual and Troubleshooting Guide
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    Note Before using this information and the product it supports, be sure to read Appendix C, "Notices," on page 157. Sixth Edition (August 2006) © Copyright International Business Machines Corporation 2004. All rights reserved. US Government Users
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    -to-FRU index, service information, error codes, error messages, and configuration information for the BladeCenter® Type 8720 and 8730. Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions. See "Safety information
  • IBM 87302RU | Hardware Maintenance Manual - Page 6
    , H8 flash, and device driver files from http://www.ibm.com/pc/support on the World Wide Web. Support telephone numbers View support telephone numbers at http://www.ibm.com/planetwide/ on the World Wide Web. iv BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    the IBM Director software 33 Chapter 3. Diagnostics 35 Diagnostic tools overview 35 Identifying problems using the Light Path Diagnostics feature 35 Chapter 4. Setting up the BladeCenter T hardware 37 Setting up the BladeCenter T unit 37 Installation guidelines 37 Preparing for system power
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    Completing the installation 66 Chapter 5. Service replaceable units 67 DC terminal cover with 100 Blower error messages 100 Power error messages 100 Blade server error Bus error messages 104 Undetermined problems 104 Problem determination tips 105 Chapter 7. Manual and Troubleshooting Guide
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    service and support 112 Hardware service and support 112 Appendix B. Related service information 113 Safety information 113 General safety 113 Electrical safety 114 Safety inspection guide Control Council for Interference (VCCI) statement 161 Power cords 162 Index 165 Contents vii
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    viii BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    to the IBM BladeCenter product line. This common component strategy makes it ideal for applications in telecommunications networks that need high levels of computing power and access to common off-the-shelf middleware packages that are used in IT data centers. The BladeCenter T unit supports up to
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    information when you register your BladeCenter T unit with IBM. Product name Machine type (8720 or 8730) Model number Serial number IBM BladeCenter T Eserver The serial number and model T unit. 2 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    problem yourself or to provide helpful information to a service technician. In addition to this Hardware Maintenance and Troubleshooting Guide, the following documentation is provided in PDF on the IBM T rack installation instructions These documents contain instructions for installing the
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    Safety Information book, which is on the IBM BladeCenter T Documentation CD. Each statement is numbered problem situations. v Attention: These notices indicate possible damage to programs, devices, or data. An attention notice is placed just before the instruction Manual and Troubleshooting Guide
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    Module bays (on front): v Eight hot-swap blade bays v Four hot-swap power-module bays v Two hot-swap management module bays Module bays (on rear): v Four module firmware (not all I/O module types) v Blade server service processor firmware (BIOS, service processor) Size (8 U): v Height: 349.25 mm
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    in the blade server must provide USB support for the blade server to recognize and use the keyboard, mouse, and CD-ROM drive. The BladeCenter T unit uses USB for internal communication with these devices. 6 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    off: 8% to 80% types) Electrical input: v Blade server service processor firmware v Sine-wave input (50 or 60 Hz single-phase) (BIOS, service processor) required - All KVM, LAN, and alarm interfaces - All four blower modules - Power modules 1 and 2 provide redundancy to each other v Maximum
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    in the blade server must provide USB support for the blade server to recognize and use the keyboard, mouse, and CD-ROM drive. The BladeCenter T unit uses USB for internal communication with these devices. 8 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    major components in your BladeCenter T unit. KVM module I/O module Front view LAN module Blower module (4 units) Power module ESD Media tray A C 1 3 0 0 W T T U CN C A I D O A I CN D O C U ! A C 1 3 0 0 W ! D O A I C CN U T Management module Filler blade Blade server Bezel
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    module and remote management connection. For additional information, see the Hardware Maintenance Manual and Troubleshooting Guide on the IBM BladeCenter T Documentation CD. Management module Serial port Power LED Active LED Reset button Error LED Management module LEDs: These LEDs provide
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    the remote connection" on page 25 for instructions). Press this recessed button to reset server. For example, you can connect a laptop device to the serial connector and use a unit. Media tray USB connectors CRT MJR MNR Critical Power Location Major Minor The system-status panel on the front
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    power from the BladeCenter T unit, you must disconnect all power cords from the rear of the BladeCenter T unit. v Location: This blue LED is for system identification. A system administrator or servicer . 12 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    . When the fault has been cleared, reset the power module in one of the following ways: v Issue a power-module reset through the management module. v Remove the power module from the unit for at least 10 seconds. If the problem remains, have the unit serviced. *Error LED will operate only if
  • IBM 87302RU | Hardware Maintenance Manual - Page 24
    the failed component. When the fault has ben cleared, reset the power module. - Issue a power-module reset through the management module. - Remove the power module from the unit for at least 10 seconds. 14 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    Blower Blower LEDs: The LEDs on each blower provide status information about the blower. v Power: When this green LED is lit, it indicates that the blower module has power. v Error: This amber LED is lit and stays lit when an error has been detected in the blower. The system error LED on
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    power from the BladeCenter T unit, you must disconnect all power cords from the rear of the BladeCenter T unit. v Location: This blue LED is for system identification. A system administrator or servicer . 16 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    Connectors: The KVM module has the following I/O connectors: v Keyboard connector: The BladeCenter T KVM module contains one PS/2-style keyboard connector. Use this connector to connect a PS/2 keyboard to the BladeCenter T unit. 6 5 4 3 2 1 v Mouse connector: The BladeCenter T KVM module
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    through these connectors, can access control functions running in the management module, the service processor on each blade server, or within each switch module. However, it cannot . Alarms 1 8 9 15 18 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    Note: The service processor, management module, or systems-management function must monitor the I/O module for a description of the LEDs and connectors on the I/O module. BladeCenter T unit power, controls, and indicators This section describes the controls and light-emitting diodes (LEDs) and how
  • IBM 87302RU | Hardware Maintenance Manual - Page 30
    See "Removing and installing a blade server or filler module" on page 64 for detailed instructions. Make sure that the power LED on each blade server is flashing. 7. Install the bezel assembly on the front of . 20 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    server has not yet synchronized with the management module, and pressing the power button will have no effect. See "Media tray" on page 11 for BladeCenter T unit modules. See the Installation and User's Guide for your blade server on the IBM Documentation CD that comes with the blade server for the
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    the BladeCenter T unit from the ac power distribution unit (PDU). Note: After you disconnect the BladeCenter T unit from power, wait at least 5 seconds before you connect the BladeCenter T unit to power again. 22 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    (see "Configuring management ports on I/O modules" on page 29 for instructions). Note: Some types of I/O modules, such as the pass-thru latest Service Pack installed), or later v Netscape Navigator 4.72, or later (version 6 is not supported) v Mozilla version 1.3, or later © Copyright IBM Corp.
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    Hz 60 Hz 72 Hz 75 Hz 85 Hz 60 Hz 75 Hz The Web interface does not support the double-byte character set (DBCS) languages. The Web-based user interface communicates with the management for more information. 24 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    MNR MJR 24 TOP D 2 1 Alarms 13 LAN module BTM E BTM E Cabling the Ethernet port You can connect to an Ethernet port directly from a personal computer (PC) using a cross-over cable, or you can make the connection through an Ethernet switch. The right Ethernet port on the LAN module is
  • IBM 87302RU | Hardware Maintenance Manual - Page 36
    Management and configuration program This section provides the instructions for setting up and using the management and a PC to the BladeCenter T management network. 2. At initial power-on, the management module configures the Ethernet port connection in one Manual and Troubleshooting Guide
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    for the management module are as follows: v User ID: USERID (all capital letters) v Password: PASSW0RD (note the zero, not O, in PASSW0RD) 3. Follow the instructions that appear on the screen. Be sure to set the timeout value that you want for your Web session. The BladeCenter T management and
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    the external management port on each I/O module. See the BladeCenter T Management Module User's Guide on the BladeCenter T Documentation CD that comes with the BladeCenter T unit for a redundant management 28 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    module automatically when needed). Otherwise, configure the DHCP setting as you prefer. You must configure the static IP address only if DHCP is disabled. - IP address - The IP address for the management module. The IP address must contain four integers from 0 through 255, separated by periods, with
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    switch module must be on the same subnet as the management module. Supporting Ethernet failover To have the BladeCenter T unit support Ethernet failover on the blade servers, set up the BladeCenter T switch 30 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    on the blade servers to the management module over this path. A separate, nonswitched path (not shown) is used for communication between the management module and a service processor on each blade server. Chapter 2. Configuring the BladeCenter T unit 31
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    B Switch A Mgmt Mod Switch B L2 Switch 10/100 Mbps management links L2+ Switch IBM Director - Chassis management - Application deployment - Internal switches Dual external switches Establishment backbone L2+ Switch T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    examples of network configurations. You can obtain the planning guide from http://www.ibm.com/support/. To communicate with the BladeCenter T unit, the IBM Director software needs a managed object (in the Group Contents pane of the IBM Director Management Console main window) that represents the
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    the IBM Director server through the management-module external Ethernet port, the switch-module internal network interface and the management-module internal and external interfaces must be on the same subnet. 34 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    and generates error messages if problems are found. The system diagnostic program, Real Time Diagnostics Version 1.3, tests the major components of your BladeCenter T unit. The Real Time Diagnostics software is available from the IBM Support Web site at http://www.ibm.com/pc/ support. It is run from
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    has an error LED lit (see "BladeCenter T unit power, controls, and indicators" on page 19 for the location instructions in the documentation that comes with the blade server to isolate and correct the problem. 36 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    a BladeCenter T unit in a rack are in the Rack Installation Instructions that come with the BladeCenter T unit. Installation guidelines This section includes guidelines for: v Preparing and making ac or dc power connections before installing the BladeCenter T modules, options, and blade servers
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    the BladeCenter T unit are connected to dc power but are not turned on. Press the power-control button on the front of each blade server to obtain full power for the blade server and start its operating system 38 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    will have no effect. Type 8730 (ac power) The BladeCenter T unit can support two or four power modules. The BladeCenter T unit does not have a power switch. To start the BladeCenter T Type 8730 (ac power) unit, connect one end of a power cord into input power connector 1 and 2 on the rear of the
  • IBM 87302RU | Hardware Maintenance Manual - Page 50
    E TOP D 2 1 Alarms 13 BTM E ESD connector To reduce the possibility of electrostatic discharge, observe the following precautions: 40 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    electricity. This chapter provides instructions for installing and removing modules remove them: v Bezel assembly v Bezel air filter v Power module v Media tray v Management module v Blower module that is available to all the blade servers that support those I/O functions, selected by any one blade
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    ESD connector at the rear of the BladeCenter T unit (see the illustration on page 40 for the location of the ESD connector). 4. Go to the instructions for the module or option you wish to install. 42 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    based on the severity of the airflow reduction. The typical service interval for the filter is approximately three to six months depending See "Removing and installing the bezel air filter" on page 44 for instructions for removing and replacing the bezel air filter. Bezel lock retention latch
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    1 CMM 2 ESD Complete the following steps to replace the front bezel air filter in the BladeCenter T unit: 44 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    1. Remove the bezel from the front of the BladeCenter T unit (see "Removing the bezel assembly" on page 43 for instructions). 2. Place the bezel front-side down on a work surface. 3. Remove the air-filter retainer by pulling the retainer upwards and off the ball-stud fasteners
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    each other in capacity (wattage, amperage, and so on). 2. To provide true redundant power, BladeCenter T power modules 1 and 3 must be connected to a different input power source than power modules 2 and 4. 46 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    the operating systems and turn off all of the blade servers that are supported by the power module you are removing, before you remove it. (See the documentation that comes with the blade server for instructions for shutting down the blade server operating system and turning off the blade server
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    output power LED is lit. v The error LED is not lit. 7. If you have other modules to install at the front of the unit, do so now. Otherwise reinstall the bezel assembly at the front of the BladeCenter T unit. 48 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    page 11 for information about the system-status panel controls and indicators. Media tray CD-ROM drive System-status panel USB connectors Use the instructions in this section to remove or install the media tray at the front of the BladeCenter T unit. Release latch Release button CMM 1 CMM 2 ESD
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    6. Make sure that the power LED is lit on the system-status panel. 7. If you have other modules to install at the front of the unit, do so now. Otherwise, reinstall the bezel assembly at the front of the unit. 50 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    Serial port MAC address The management module functions as a service processor for the multiple blade servers. The management module , power modules, blower modules, and blade servers to detect presence or absence and any error conditions, sending alerts when required. Use the instructions in
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    the instructions support the bottom of the management module as you pull it out from the bay. Important: Within 1 minute, you must place either another module of the same type or a filler module in the bay. 52 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    when necessary. However, you must apply the latest level of firmware from the IBM Support Web site at http://www.ibm.com/support/ to ensure smooth changeovers (see the IBM BladeCenter T Management Module User's Guide for more information). Note: Do not initiate any management module changeover for
  • IBM 87302RU | Hardware Maintenance Manual - Page 64
    independent from the system cooling. Error LED Power LED Blower Important: Replace a failed blower as soon as possible to restore cooling redundancy. Use the instructions in this section to remove or install . 54 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    LED 3 1 Release latch (open) 4 2 Power LED Removing a blower module Use the following instructions to remove a blower at the rear of the until it locks into position. 5. Make sure that the blower power LED is lit and the blower error LED is not lit. Chapter 4. Setting up the BladeCenter
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    KVM module system-status panel are used for system status information: power, location, minor alarm, major alarm, and critical alarm. controls and indicators. MNR CRT MJR KVM module Use the instructions in this section to remove or install the KVM module from Manual and Troubleshooting Guide
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    each thumbscrew clockwise until it is finger tight. If you use a screwdriver, make sure that you do not overtighten the thumbscrews. 5. Make sure that the power LED on the front of the KVM module is lit. 6. Connect any peripheral devices that you want to use at this time (for example, keyboard
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    input/output connectors" on page 18 for more information. 1 2 Alarms LAN module Use the instructions in this section to remove or install the LAN module into the rear of the BladeCenter T connector 58 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    Removing the LAN module Complete the following steps to remove a LAN module from the rear of the BladeCenter T unit: 1. Fully loosen each thumbscrew counter clockwise. 2. Grasp the LAN module by both thumbscrews. 3. Carefully pull the LAN module outward from the LAN module bay until you feel it
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    in each I/O-module bay. Go to the IBM Support Web site at http://www.ibm.com/support/ to see the list of supported I/O modules. The BladeCenter T unit supports a minimum of one hot-swap Ethernet -thru module 60 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    pass-thru modules Important: v The modules used must support the network interface that is used on the blade . If you can ping the external computer, the Ethernet controller that you enabled thru module in I/O-module bay 3 or 4. Use the instructions in this section to remove or install an I/O module
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    module Fibre Channel switch module Release latch (open) Removing an I/O module Use the following instructions to remove an I/O module or filler module from the rear of the BladeCenter T unit. position. 62 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    controls, and connectors for expansion options. The blade server receives its power, network connection, and I/O devices (CD-ROM, keyboard, mouse, adding an expansion unit, such as an IBM BladeCenter SCSI Storage Expansion Unit. The storage expansion unit supports up to two hot-swap SCSI hard-
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    Removing and installing a blade server or filler module Use the instructions in this section to remove or install a blade server at the front of the BladeCenter T Server CMM 2 ESD Release latches Filler blade 64 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    until they are closed. 7. Turn on the blade server by pressing the power-control button on the blade server control panel. See the documentation that comes with the blade server for more instructions. 8. Make sure that the power LED on the blade server control panel is lit, indicating that the blade
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    route and secure any power cords (if necessary, see the Rack Installation Instructions for information about Guide on the IBM BladeCenter T Documentation CD for the location of the LEDs on the blade servers. 66 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    units This chapter describes the removal of server components. Important: The field replaceable unit (FRU) procedures are intended for trained servicers who are familiar with IBM xSeries products. See the parts listing in Chapter 7, "Parts listing, BladeCenter T Type 8720 and 8730," on page 107 to
  • IBM 87302RU | Hardware Maintenance Manual - Page 78
    captive fasteners to 8 inch-pounds. 7. Connect power to the BladeCenter T unit (see page"Starting the BladeCenter T unit" on page 19). 8. Start up the system (see "Starting the BladeCenter T unit" on page 19). 68 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    new ac rear panel from its packaging. 8. Position the new ac rear panel so that it aligns with the power inlet receptacles on the system. Make sure that the ac rear panel is well seated on the system. 9. . Note: Torque the captive fasteners to 8 inch-pounds. Chapter 5. Service replaceable units 69
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    and installing the KVM (keyboard, video, mouse) module" on page 56). 11. Plug each power cord into the input power connections on the rear of the BladeCenter T unit (see "Starting the BladeCenter T unit" on 70 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    page 59) and the KVM module (see "Installing the KVM module" on page 57). 12. Connect the power cable connectors to the dc terminals of the BladeCenter T unit (see page19). 13. Reinstall dc terminal covers. fasteners on the old upper flex circuit assembly. Chapter 5. Service replaceable units 71
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    at ″Safety information″ on page 113. v Read "Handling static-sensitive devices" on page 40. 1. Shut down the system and remove power from the system (see "Shutting down the BladeCenter T unit" on page 21). 72 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    each of the dc terminals. For Type 8730 systems, remove each power cord from the input power connections on the rear of the BladeCenter T unit. 3. Remove the For Type 8720, reinstall dc terminal covers. 16. Reconnect the power to the system (see "Starting the BladeCenter T unit" on page 19). Chapter
  • IBM 87302RU | Hardware Maintenance Manual - Page 84
    17. Start up the system (see "Starting the BladeCenter T unit" on page 19). 74 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    . 1. Shut down the system, and remove power from the system (see "Shutting down the power cord from the input power connections on the rear of the BladeCenter T unit. 3. Remove the power are replacing. Note: The power modules dock into the docking above and below the power inlet receptacles. 11
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    rear of the BladeCenter T unit. v Reinstall the power modules at the front of the unit (see "Installing a power module" on page 48). 17. Start up the system (see "Starting the BladeCenter T unit" on page 19). 76 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    on page 113. v Read "Handling static-sensitive devices" on page 40. 1. Shut down the system and remove power from the system (see "Shutting down the BladeCenter T unit" on page 21). 2. For Type 8720 (dc fasteners on the old rear chassis stiffner bracket. Chapter 5. Service replaceable units 77
  • IBM 87302RU | Hardware Maintenance Manual - Page 88
    and dc terminal covers. v Reinstall the power modules at the front of the unit (see "Installing a power module" on page 48). 15. Start up the system (see "Starting the BladeCenter T unit" on page 19). 78 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    For each docking board/blower housing assembly, loosen the two captive fasteners located above and below the power inlet receptacles (Type 8730) or DC terminals (Type 8720). 11. Grab the left docking board the rear chassis stiffener bracket off the chassis. Chapter 5. Service replaceable units 79
  • IBM 87302RU | Hardware Maintenance Manual - Page 90
    dc terminals and dc terminal covers. v Reinstall the power modules at the front of the unit ("Installing a power module" on page 48). 21. Start up the system (see "Starting the BladeCenter T unit" on page 19). 80 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    step 2 of this procedure. 2. Holding the backplane at the top near the guide pins, pull the backplane out and off of the guide pins. 3. Lift the old backplane insulator out of the chassis. Backplane insulator rear ac panel (see "AC rear panel" on page 69). Chapter 5. Service replaceable units 81
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    page 40. 1. Shut down the system and remove power from the system (see "Shutting down the BladeCenter T unit" on page 21). 2. Remove the power modules and fillers from the bays at the front of the server. 82 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    way towards the front of the chassis 3 until it contacts the front of the slot. Be sure the spring is behind the side panel. Chapter 5. Service replaceable units 83
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    open in step 7 on page 83. 13. Install the power modules and fillers in the bays at the front of the unit (see "Installing a power module" on page 48). 14. Install the management modules and unit" on page 19). 84 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    on page 113. v Read "Handling static-sensitive devices" on page 40. 1. Shut down the system and remove power from the system (see "Shutting down the BladeCenter T unit" on page 21). 2. For Type 8720 (dc) systems screws that mount the backplane to the chassis. Chapter 5. Service replaceable units 85
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    19. Holding the backplane at the top near the guide pins, pull the backplane out and off of the guide pins. 20. Remove the backplane insulator. 21. Remove the old mechanical chassis, and tray" on page 50). 86 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    See "Starting the BladeCenter T unit" on page 19). 38. Install the power modules at the front of the unit (see "Installing a power module" on page 48). 39. Install the blade servers (see "Removing the system (see "Starting the BladeCenter T unit" on page 19). Chapter 5. Service replaceable units 87
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    88 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    problems can cause false errors and symptoms. 2. For IBM devices not supported by this index, refer to the manual decide which FRUs to have available when servicing the system. The left-hand column of complete the following procedure before using the troubleshooting charts: 1. Remove the option that
  • IBM 87302RU | Hardware Maintenance Manual - Page 100
    to slow down and will eventually turn off the system. Blade server does not turn The problem occurs after installing the second microprocessor option or after on, the amber system-error replacing server. 90 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    Troubleshooting the media tray is switched away; you might need to call for service on the blade server. v If a file handle was left open instructions for your operating system from the IBM Support Web page at http://www.ibm.com/pc/support/. The necessary workaround is described in the instructions
  • IBM 87302RU | Hardware Maintenance Manual - Page 102
    /sr0 by SuSE. There are two methods. v Method 1 (unattended network install, prevent the problem): Modify the AutoYaST control file to specify 1024x768@60Hz. 1. Run the graphical interface to the ,exec 0 0 92 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 103
    Troubleshooting computer, the Ethernet controller you enabled is the upper controller in the blade server and is associated with Ethernet switch 1. Ethernet switch module problems IBM 4-Port Gb Ethernet Switch Module for BladeCenter T Installation Guide for instructions present but powered instead of
  • IBM 87302RU | Hardware Maintenance Manual - Page 104
    not the same, you might not be able to manage the Ethernet switch module any more. Keyboard problems The keyboard is very slow when using an operating system that does not have USB drivers. The required. 94 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 105
    Troubleshooting with the Windows XP Service Pack 1. You problems The monitor works when you start the BladeCenter T unit, but goes blank when you start some application programs in the blade servers. See the IBM 4-Port Gb Ethernet Switch Module for BladeCenter T Installation Guide for instructions
  • IBM 87302RU | Hardware Maintenance Manual - Page 106
    IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the information that comes with the monitor for adjusting and testing instructions. Only the cursor appears. See "Undetermined problems T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 107
    the mouse manually. Download the latest operating system installation instructions for your operating system from the IBM Support Web page at http://www.ibm.com/pc/support/. The steps for selecting the mouse are described in the instructions for your operating system. Mouse offset problems occur
  • IBM 87302RU | Hardware Maintenance Manual - Page 108
    , or power needs that exceed the capacity of power modules currently instructions for the module in this table. - If the error LED is on a blade server, see the documentation that comes with the blade server. 98 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 109
    to locate the component: - If the error LED is on a module, follow the instructions for the module in this table. - If the error LED is on a blade management module. Power module System error A critical error has occurred in the power module. Reseat the power module. If the problem remains,
  • IBM 87302RU | Hardware Maintenance Manual - Page 110
    . 2. Replace power module. Power supply x 12V under voltage fault Replace power module x. Power supply x 12V current fault Replace power module x. Power supply x DC good fault Replace power module x. 100 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 111
    "Parts listing, BladeCenter T Type 8720 and 8730," on page 107 to determine which components should be replaced by a field service technician. Message Action Power supply x removed Reinstall power supply x. System over recommended voltage for +12V 1. Reseat the management module. 2. Reseat the
  • IBM 87302RU | Hardware Maintenance Manual - Page 112
    components should be replaced by a field service technician. Message Action Received an [ blade servers in the blade center are supported by the management module. KVM error message powered on Information only. Take action as required. Switch module x was powered Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 113
    on page 107 to determine which components should be replaced by a field service technician. Message Action Application posted alert to ASM The alert button on Replace the management module. ASM reset due to XXXXX, instruction fault: XXXXXXXX YYYYYYYY ZZZZZZ 1. Reseat the management module. 2.
  • IBM 87302RU | Hardware Maintenance Manual - Page 114
    by a field service technician. Message problem. v If all blade servers exhibit the same symptom, most likely it is a BladeCenter T unit problem. 2. Damaged data in CMOS can cause undetermined problems. 104 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 115
    a time to a minimal configuration or until you locate the problem. You do not need to remove power from the system. Complete the following steps to remove the you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering
  • IBM 87302RU | Hardware Maintenance Manual - Page 116
    same setup for the operation system control files Comparing the configuration and software set-up between "working" and "non-working" systems will often lead to problem resolution. 106 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 117
    ibm.com/support/ 2. Under Search technical support should be serviced only by qualified field service technicians. Power supply module, 1300 watt - DC (8720 model 2Rx) Power supply, 1300 watt - AC (8730 model 1Rx) Power supply, 1300 watt - AC (8730 model 2Rx) Power supply filler (model 1Rx) Power
  • IBM 87302RU | Hardware Maintenance Manual - Page 118
    head screw (32) v Rear bracket (2) v Right bracket (1) System service label (model 1Rx) System service label (model 2Rx) FRU No. 90P3802 39M4299 90P3803 39R8313 32P0730 39R8315 No. 49P2518 108 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide CRU/FRU CRU
  • IBM 87302RU | Hardware Maintenance Manual - Page 119
    Index 1 2 2 3 3 3 3 4 4 5 5 6 6 7 7 7 7 8 8 9 9 10 10 11 11 12 12 System ( BladeCenter T Type 8720 and 8730) Eserver Switch filler (model 2Rx) Blower module (model 1Rx) Blower module (model 2Rx) Docking board/blower housing assembly - DC (8720 model 1Rx) Docking board/blower housing assembly
  • IBM 87302RU | Hardware Maintenance Manual - Page 120
    110 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
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    the problem yourself: v Check all cables to make sure that they are connected. v Check the power switches to make sure that the system is turned on. v Use the troubleshooting information in your system documentation, and use the diagnostic tools that come with your system. v Go to the IBM Support
  • IBM 87302RU | Hardware Maintenance Manual - Page 122
    telephone numbers. In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m. 112 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 123
    , or that you are familiar with the computers, functions, terminology, and service information provided in this manual. Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer. General safety Follow these rules to
  • IBM 87302RU | Hardware Maintenance Manual - Page 124
    instructions are in the safety sections of maintenance information. Use extreme care when measuring high voltages. v Regularly inspect and maintain your electrical hand tools for safe operational condition. 114 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 125
    The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power cord disconnected. Checklist: 1. Check exterior covers for damage (loose, broken, or sharp edges). 2. Turn off the computer. Disconnect the power cord. Appendix B. Related service
  • IBM 87302RU | Hardware Maintenance Manual - Page 126
    -operated system. You can use coax or connector-outside shells on these systems. - Use the round ground-prong of the ac plug on ac-operated computers. 116 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 127
    Electrical grounding of the computer is required for operator safety v Korean v Spanish Important: All caution and danger statements in this IBM documentation begin with a number. This number is used to cross reference any of the instructions. Appendix B. Related service information 117
  • IBM 87302RU | Hardware Maintenance Manual - Page 128
    connectors. 4. Attach power cords to outlet. 5. Turn device ON. 1. Turn everything OFF. 2. First, remove power cords from outlet. 3. Remove signal cables from connectors. 4. Remove all cables from devices. 118 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 129
    CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls or adjustments or performance of
  • IBM 87302RU | Hardware Maintenance Manual - Page 130
    from the device, ensure that all power cords are disconnected from the power source. 2 1 Statement 10 CAUTION: Do not place any object weighing more than 82 kg (180 lbs.) on top of rack-mounted devices. 120 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 131
    is present when the blade is connected to the power source. Always replace the blade cover before installing the blade. Importante : Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este número é utilizado Appendix B. Related service information 121
  • IBM 87302RU | Hardware Maintenance Manual - Page 132
    de alimentação das tomadas. 3. Remova os cabos de sinal dos conectores. 4. Remova todos os cabos dos dispositivos. 122 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 133
    (011) 889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM. Instrução 3 PRECAUCIÓN: Quando produtos a laser (unidades de CD-ROM, unidades de DVD, instrumentos íticos, e evite exposição direta ao raio. Laser Klasse 1. Appendix B. Related service information 123
  • IBM 87302RU | Hardware Maintenance Manual - Page 134
    ção 10 CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack. 124 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 135
    o peso. Instrução 21 CUIDADO: A energia é uma ameaça quando a låmina estiver conectada à fonte de alimentação. Sempre substitua a cobertura da låmina antes de efetuar a instalação. Appendix B. Related service information 125
  • IBM 87302RU | Hardware Maintenance Manual - Page 136
    126 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 137
    Laser Klass 1. Appendix B. Related service information 127
  • IBM 87302RU | Hardware Maintenance Manual - Page 138
    128 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 139
    Appendix B. Related service information 129
  • IBM 87302RU | Hardware Maintenance Manual - Page 140
    130 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 141
    Appendix B. Related service information 131
  • IBM 87302RU | Hardware Maintenance Manual - Page 142
    Luokan 1 Laserlaite 132 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 143
    Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d'un numéro. Ce dernier permet de mettre en type Attention et Danger avant de procéder aux opérations décrites par les instructions. Appendix B. Related service information 133
  • IBM 87302RU | Hardware Maintenance Manual - Page 144
    la relient aux réseaux, aux systèmes de télécommunication et aux modems (sauf instruction contraire mentionnée dans les procédures d'installation et de configuration). v Lorsque vous bles des unités. 134 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 145
    la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est une exposition directe au rayon. Appareil A Laser de Classe 1. Notice n° 4 Appendix B. Related service information 135
  • IBM 87302RU | Hardware Maintenance Manual - Page 146
    pas d'objet dont le poids dépasse 82 kg sur les unités montées en armoire. Notice n° 20 136 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 147
    lame avant d'installer le Serveur lame. Wichtig: Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen. Appendix B. Related service information 137
  • IBM 87302RU | Hardware Maintenance Manual - Page 148
    äte ausschalten. 2. Zuerst Netzstecker von Steckdose lösen. 3. Signalkabel von Anschlußbuchsen lösen. 4. Alle Kabel von Einheiten lösen. 138 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 149
    Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr , nicht direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden. Appendix B. Related service information 139
  • IBM 87302RU | Hardware Maintenance Manual - Page 150
    wurden. 2 1 Hinweis 10 ACHTUNG: Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen. 140 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 151
    installieren. Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione tutti gli avvisi di attenzione e di pericolo. Appendix B. Related service information 141
  • IBM 87302RU | Hardware Maintenance Manual - Page 152
    dalle prese elettriche. 3. Rimuovere i cavi di segnale dai connettori. 4. Rimuovere tutti i cavi dalle unità. 5. ACCENDERE le unità. 142 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 153
    la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo regolazioni o l'esecuzione di procedure non descritti nel presente manuale possono provocare l'esposizione a radiazioni pericolose. PERICOLO Alcuni Appendix B. Related service information 143
  • IBM 87302RU | Hardware Maintenance Manual - Page 154
    : Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità montate in rack. 144 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 155
    . Avviso 21 ATTENZIONE: Quando la lama è collegata alla sorgente elettrica è presente una tensione pericolosa. Sostituire sempre il coperchio della lama prima di installarla. Appendix B. Related service information 145
  • IBM 87302RU | Hardware Maintenance Manual - Page 156
    146 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 157
    Appendix B. Related service information 147
  • IBM 87302RU | Hardware Maintenance Manual - Page 158
    148 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 159
    Appendix B. Related service information 149
  • IBM 87302RU | Hardware Maintenance Manual - Page 160
    150 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 161
    Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea para establecer una referencia cruzada todas las declaraciones de precauciín y peligro antes de llevar a cabo cualquier operaciín. Appendix B. Related service information 151
  • IBM 87302RU | Hardware Maintenance Manual - Page 162
    de alimentación. 3. Retire los cables de señal de los conectores. 4. Retire los cables de los dispositivos. 152 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 163
    desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un instrumentos ípticos; evite la exposiciín directa al rayo. Declaración 4 Appendix B. Related service information 153
  • IBM 87302RU | Hardware Maintenance Manual - Page 164
    ún objeto que pese más de 82 kg (180 libras) encima de los dispositivos montados en bastidor. Declaración 20 154 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 165
    o peso. Declaración 21 PRECAUCIÓN: Existe energia perigosa quando a låmina está ligada à fonte de alimentação. Substitua sempre a cobertura da låmina antes de instalar a mesma. Appendix B. Related service information 155
  • IBM 87302RU | Hardware Maintenance Manual - Page 166
    156 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 167
    right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-IBM product, program, or service. IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not
  • IBM 87302RU | Hardware Maintenance Manual - Page 168
    IBM IBM (logo) IntelliStation Predictive Failure Analysis ServeRAID ServerGuide ServerProven TechConnect ThinkPad Tivoli countries. Other company, product, or service names may be trademarks or service marks of others. Important notes Processor speeds Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 169
    no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality. Product recycling and
  • IBM 87302RU | Hardware Maintenance Manual - Page 170
    if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 171
    responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to
  • IBM 87302RU | Hardware Maintenance Manual - Page 172
    equipment will be installed. IBM power cords for a specific country or region are usually available only in that country or region. IBM power cord part number 02K0546 13F9940 Sri Lanka, Swaziland, Uganda 162 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 173
    IBM power cord part number 14F0033 14F0051 14F0069 14F0087 1838574 24P6858 34G0232 36L8880 49P2078 , Japan, Mexico, Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Taiwan, United States of America, Venezuela Korea (Democratic People's Republic of), Korea (
  • IBM 87302RU | Hardware Maintenance Manual - Page 174
    164 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 175
    15 installing 55 LEDs 15 power LED 15 removing 55 C cabling 17 remote management 18 © Copyright IBM Corp. 2004 connector (continued) 18 controller, configuring 31 failover, supporting 30 integrated on blade server system link status LED 18 expansion enclosure problems 97 expansion options I/O 63 PCI
  • IBM 87302RU | Hardware Maintenance Manual - Page 176
    management module 51 function 51 installing 53 IP reset button 11 LEDs 10 active 10 error 11 power 10 power LED 10 redundant automatic changeover 99 removing 52 serial connector 11 media tray 11, 49 CD LAN 58 166 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 177
    guide 33 port See connector POST (Power-on self test) error logs 35 power problem 97 power cords 162 power module installing 47 LEDs 13 removing 47 specifications 5, 7 power. See system power problem hardware 35 management module 95 power 97 problem solving 35 problems 11 service replaceable
  • IBM 87302RU | Hardware Maintenance Manual - Page 178
    U United States electronic emission Class A notice 160 United States FCC Class A notice 160 USB connectors 12 utility, Configuration/Setup 26 V video connector 17 W Web browsers, supported 23 weight 5, 7 168 BladeCenter T Type 8720 and 8730: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 87302RU | Hardware Maintenance Manual - Page 179
  • IBM 87302RU | Hardware Maintenance Manual - Page 180
    Part Number: 25K8107 (1P) P/N: 25K8107
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BladeCenter
T
Type
8720
and
8730
Hardware
Maintenance
Manual
and
Troubleshooting
Guide
±²³