IBM 8835 User Guide - Page 53

Customer Carry-In or Mail-In Service, The IBM Statement of Limited Warranty is also

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designated service center. A courier will pick up your Machine and deliver it to the designated service center. Following its repair or exchange, IBM will arrange the return delivery of the Machine to your location. You are responsible for its installation and verification. 4. Customer Carry-In or Mail-In Service You will deliver or mail as IBM specifies (prepaid unless IBM specifies otherwise) the failing Machine suitably packaged to a location IBM designates. After IBM has repaired or exchanged the Machine, IBM will make it available for your collection or, for Mail-in Service, IBM will return it to you at IBM's expense, unless IBM specifies otherwise. You are responsible for the subsequent installation and verification of the Machine. * This type of service is called ThinkPad® EasyServ or EasyServ in some countries. The IBM Machine Warranty World Wide Web site at http://www.ibm.com/servers/support/machine_warranties/ provides a worldwide overview of IBM Limited Warranty for Machines, a Glossary of IBM definitions, Frequently Asked Questions (FAQs) and Support by Product (Machine) with links to Product Support pages. The IBM Statement of Limited Warranty is also available on this site in 29 languages. To obtain warranty service contact IBM or your IBM reseller. In Canada or the United States, call 1-800-IBM-SERV (426-7378). In the EU countries, see the telephone numbers below. EU Country Telephone List Phone numbers are subject to change without notice. Austria -- 43-1-24592-5901 Belgium -- 02-718-4339 Denmark -- 4520-8200 Finland -- 358-9-4591 France -- 0238-557-450 Germany -- 07032-15-4920 Greece -- 30-210-688-1220 Ireland -- 353-1-815-4000 Italy -- 39-02-482-9202 Luxembourg -- 352-360385-1 Netherlands -- 020-514-5770 Portugal -- 351-21-7915-147 Spain -- 34-91-662-4916 Sweden -- 46-8-477-4420 United Kingdom -- 01475-555-055 Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002 39

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designated service center. A courier will pick up your Machine and deliver it to
the designated service center. Following its repair or exchange, IBM will arrange
the return delivery of the Machine to your location. You are responsible for its
installation and verification.
4.
Customer Carry-In or Mail-In Service
You will deliver or mail as IBM specifies (prepaid unless IBM specifies
otherwise) the failing Machine suitably packaged to a location IBM designates.
After IBM has repaired or exchanged the Machine, IBM will make it available for
your collection or, for Mail-in Service, IBM will return it to you at IBM’s expense,
unless IBM specifies otherwise. You are responsible for the subsequent
installation and verification of the Machine.
* This type of service is called ThinkPad
®
EasyServ or EasyServ in some countries.
The IBM Machine Warranty World Wide Web site at
overview of IBM Limited Warranty for Machines, a Glossary of IBM definitions,
Frequently Asked Questions (FAQs) and Support by Product (Machine) with links to
Product Support pages.
The IBM Statement of Limited Warranty is also
available on this site in 29 languages.
To obtain warranty service contact IBM or your IBM reseller. In Canada or the
United States, call 1-800-IBM-SERV (426-7378). In the EU countries, see the
telephone numbers below.
EU Country Telephone List
Phone numbers are subject to change without notice.
Austria -- 43-1-24592-5901
Italy -- 39-02-482-9202
Belgium -- 02-718-4339
Luxembourg -- 352-360385-1
Denmark -- 4520-8200
Netherlands -- 020-514-5770
Finland -- 358-9-4591
Portugal -- 351-21-7915-147
France -- 0238-557-450
Spain -- 34-91-662-4916
Germany -- 07032-15-4920
Sweden -- 46-8-477-4420
Greece -- 30-210-688-1220
United Kingdom -- 01475-555-055
Ireland -- 353-1-815-4000
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002
39