IBM 887022X Installation Guide - Page 84

Device

Suggested

action

The

mouse

or

pointing

device

does

not

work.

v

Verify

that

the

mouse

or

pointing-device

cable

is

securely

connected

and

the

device

drivers

are

installed

correctly.

v

Try

using

another

mouse

or

pointing

device.

Note:

When

two

servers

are

connected

in

a

16-way

configuration,

the

DVD-ROM,

diskette

drive,

keyboard

port,

USB

ports

(except

for

Remote

Supervisor

Adapter

II-EXA

functionality),

mouse,

and

video

are

disabled

on

the

secondary

server.

If

the

problem

remains,

call

for

service.

USB

Keyboard,

mouse,

or

pointing-device

v

Make

sure

that

the

keyboard

USB

cable

is

properly

connected

to

the

server.

v

Make

sure

that

the

server

and

the

monitor

are

turned

on.

v

Ensure

that

the

USB

mouse

and

keyboard

support

are

enabled

in

BIOS.

v

Try

using

another

keyboard.

Note:

When

two

servers

are

connected

in

a

16-way

configuration,

the

DVD-ROM,

diskette

drive,

keyboard

port,

USB

ports

(except

for

Remote

Supervisor

Adapter

II-EXA

functionality),

mouse,

and

video

are

disabled

on

the

secondary

server.

If

the

problem

remains,

call

for

service.

All

or

some

keys

on

the

keyboard

do

not

work.

The

USB

mouse

or

USB

pointing

device

does

not

work.

v

Make

sure

that

the

mouse

or

pointing-device

USB

cable

is

properly

connected

to

the

server.

v

Make

sure

that

the

server

and

the

monitor

are

turned

on.

v

Ensure

that

the

USB

mouse

and

keyboard

support

are

enabled

in

BIOS.

v

Try

using

another

mouse

or

pointing

device.

Note:

When

two

servers

are

connected

in

a

16-way

configuration,

the

DVD-ROM,

diskette

drive,

keyboard

port,

USB

ports

(except

for

Remote

Supervisor

Adapter

II-EXA

functionality),

mouse,

and

video

are

disabled

on

the

secondary

server.

If

the

problem

remains,

call

for

service.

Memory

Verify

that:

v

The

memory

modules

are

seated

properly.

v

You

have

installed

the

correct

type

of

memory.

v

If

you

changed

the

memory,

the

memory

configuration

has

been

updated

in

the

Configuration/Setup

Utility

program.

v

All

DIMM

slots

are

enabled.

The

server

might

have

automatically

disabled

a

DIMM

slot

if

it

detected

a

problem,

or

a

DIMM

slot

might

have

been

manually

disabled.

v

Memory

mirroring

is

disabled.

If

memory

mirroring

is

enabled,

only

half

of

the

installed

memory

will

be

displayed.

If

the

problem

remains,

call

for

service.

The

amount

of

memory

displayed

is

less

than

the

amount

of

memory

installed.

Monitor

Verify

that:

v

The

primary

monitor

cable

is

connected

to

the

video

port.

v

You

installed

the

necessary

device

drivers

for

the

applications.

Note:

When

two

servers

are

connected

in

a

16-way

configuration,

the

DVD-ROM,

diskette

drive,

keyboard

port,

USB

ports

(except

for

Remote

Supervisor

Adapter

II-EXA

functionality),

mouse,

and

video

are

disabled

on

the

secondary

server.

Some

IBM

monitors

have

their

own

self-tests.

If

you

suspect

a

problem

with

your

monitor,

see

the

information

that

comes

with

the

monitor

for

adjusting

and

testing

instructions.

If

the

problem

remains,

call

for

service.

The

monitor

works

when

you

turn

on

the

server,

but

goes

blank

when

you

start

some

application

programs.

72

xSeries

445

Type

8870:

Installation

Guide

Section	Page
Contents	5
Safety	7
Chapter 1. Introduction	13
The IBM Eserver Documentation CD	14
Hardware and software requirements	14
Using the Documentation Browser	14
Notices and statements used in this publication	15
Features and specifications	16
Major components of the xSeries 445 server	17
Chapter 2. Installing options	19
Installation guidelines	19
System reliability guidelines	19
Working inside the server with the power on	20
Handling static-sensitive devices	20
Opening the cover	21
The SMP Expansion Module	21
Removing an SMP Expansion Module and cover	23
Installing and replacing a microprocessor	27
Installing a memory module	31
Installing DIMMs	33
Reinstalling an SMP Expansion Module and cover	35
Installing an adapter	38
Cabling a ServeRAID adapter	41
Installing the serial port	43
Completing the installation	45
Installing the server in the rack cabinet	45
Connecting the cables	46
SMP Expansion Port cabling	47
RXE Expansion and Management Port cabling	53
Power cabling	60
SCSI cabling	60
USB cabling	60
Video cabling	60
Mouse cabling	60
Keyboard cabling	61
Gigabit Ethernet cabling	61
Remote Supervisor Adapter cabling	61
Chapter 3. Server controls, LEDs, and power	63
Front view	63
Rear view	65
Server power features	68
Turning on the server	68
Turning off the server	69
Chapter 4. Configuring your server	71
Using the ServerGuide Setup and Installation CD	72
Using the Configuration/Setup Utility program	72
Using the LSI Logic Configuration Utility program	73
Using the ServeRAID configuration programs	74
Using the Remote Supervisor Adapter	74
Using the Integrated System Management Firmware Update Utility program	74
Configuring scalable partitions	75
Creating a scalable partition	75
Deleting a scalable partition	77
Chapter 5. Updating IBM Director	79
Chapter 6. Solving problems	81
Diagnostic tools overview	81
POST beep code descriptions	82
ServerGuide startup problems	82
Troubleshooting charts	83
Light path diagnostics feature overview	88
Identifying problems using the light path diagnostics feature	89
The diagnostic panel	89
LEDs on the top of the server	89
LEDs on the SMP Expansion Modules and system boards	89
Light path diagnostics table	90
Appendix A. Getting help and technical assistance	93
Before you call	93
Using the documentation	93
Getting help and information from the World Wide Web	94
Software service and support	94
Hardware service and support	94
Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002	95
Part 1 - General Terms	95
Part 2 - Country-unique Terms	98
Part 3 - Warranty Information	109
Appendix C. Notices	111
Edition notice	111
Trademarks	112
Important notes	113
Product recycling and disposal	113
Battery return program	114
Electronic emission notices	114
Federal Communications Commission (FCC) statement	114
Industry Canada Class A emission compliance statement	115
Australia and New Zealand Class A statement	115
United Kingdom telecommunications safety requirement	115
European Union EMC Directive conformance statement	115
Taiwanese Class A warning statement	115
Chinese Class A warning statement	116
Japanese Voluntary Control Council for Interference (VCCI) statement	116
Power cords	116

IBM 887022X Installation Guide - Page 84

Device, Suggested, action, Keyboard, mouse, pointing-device, Memory, Monitor

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