IBM x3350 Installation Guide - Page 48

error, codes - product guide

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POST error codes The following table provides an abbreviated list of the error codes that might appear during POST. See the Problem Determination and Service Guide on the IBM System x Documentation CD for more information about the POST error codes. To check for updated technical information, complete the following steps: 1. Go to http://www.ibm.com/systems/support 2. Under Product Support, click System x. 3. Under Popular links, click Publications lookup. 4. From the Product family menu, select System x3350 and click Continue. Table 4. Abbreviated list of error codes v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide on the IBM System x Documentation CD to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 062 Three consecutive boot failures using the 1. Run the Configuration/Setup Utility program, save default configuration. the configuration, and restart the server. 2. Update the system firmware to the latest level (see "Updating the firmware" in the Problem Determination and Service Guide). 3. Reseat the following components, one at a time, in the order shown, restarting the server each time: a. System-board battery b. (Trained service technician only) Microprocessor 4. Replace the components listed in step 3, one at a time, in the order shown, restarting the server each time. 34 IBM System x3350 Types 4192 and 4193: Installation Guide

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POST
error
codes
The
following
table
provides
an
abbreviated
list
of
the
error
codes
that
might
appear
during
POST.
See
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD
for
more
information
about
the
POST
error
codes.
To
check
for
updated
technical
information,
complete
the
following
steps:
1.
Go
to
2.
Under
Product
Support
,
click
System
x
.
3.
Under
Popular
links
,
click
Publications
lookup
.
4.
From
the
Product
family
menu,
select
System
x3350
and
click
Continue
.
Table
4.
Abbreviated
list
of
error
codes
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
parts
listing
in
the
Problem
Determination
and
Service
Guide
on
the
IBM
System
x
Documentation
CD
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
062
Three
consecutive
boot
failures
using
the
default
configuration.
1.
Run
the
Configuration/Setup
Utility
program,
save
the
configuration,
and
restart
the
server.
2.
Update
the
system
firmware
to
the
latest
level
(see
"Updating
the
firmware"
in
the
Problem
Determination
and
Service
Guide
).
3.
Reseat
the
following
components,
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
System-board
battery
b.
(Trained
service
technician
only)
Microprocessor
4.
Replace
the
components
listed
in
step
3,
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
34
IBM
System
x3350
Types
4192
and
4193:
Installation
Guide