IC Realtime DVR-FLEX16E Product Manual - Page 174
System can not detect hard disk.
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9 FAQ 1. DVR can not boot up properly. There are following possibilities: z Input power is not correct. z Power connection is not correct. z Power switch button is damaged. z Program upgrade is wrong. z HDD malfunction or something wrong with HDD ribbon. z Seagate DB35.1,DB35.2,SV35 or Maxtor 17-g has compatibility problem. Please upgrade to the latest version to solve this problem. z Front panel error. z Main board is damaged. 2. DVR often automatically shuts down or stops running. There are following possibilities: z Input voltage is not stable or it is too low. z HDD malfunction or something wrong wit the ribbon. z Button power is not enough. z Front video signal is not stable. z Working environment is too harsh, too much dust. z Hardware malfunction. 3. System can not detect hard disk. There are following possibilities: z HDD is broken. z HDD ribbon is damaged. z HDD cable connection is loose. z Main board SATA port is broken. 4. There is no video output whether it is one-channel, multiple-channel or all-channel output. There are following possibilities: z Program is not compatible. Please upgrade to the latest version. z Brightness is 0. Please restore factory default setup. z There is no video input signal or it is too weak. z Check privacy mask setup or your screen saver. z DVR hardware malfunctions. 5. Real-time video color is distorted. There are following possibilities: z When using BNC output, NTSC and PAL setup is not correct. The real-time video becomes black and white. z DVR and monitor resistance is not compatible. z Video transmission is too long or degrading is too huge. 164