Insignia IS-TV040922 User Manual (English) - Page 26

Troubleshooting Guide Before calling service personnel, please check the following chart for a possible cause to the trouble you are experiencing. SYMPTOM POSSIBLE CAUSE POSSIBLE SOLUTION Power No power The AC power cord is not connected. TV station experiencing problems. Connect the AC power cord to the AC outlet Try another channel. Picture control is not adjusted. Poor or no picture. Possible local interference. Check picture control adjustments. Check for source of reception disturbance. Antenna/CATV connector is not connected. Check CATV connection or VHF/UHF ant. Picture wobbles or drifts. TV station experiencing problems. Cable TV channel is scrambled. Possible local interference. Try another channel. A Cable box needs to be used (if desired). Check for source of reception disturbance. CATV connected or not connected. No CATV reception. TV/CATV set to TV. Check all CATV connections. Set TV/CATV to CATV Cable TV service interrupted. Contact your Cable TV company. TV broadcast reception No reception above TV/CATV set to TV. CH13. TV station experiencing problems. Set TV/CATV to CATV. Try another channel. MUTE button is pressed. Press MUTE button again. Poor or no sound. Possible local interference. Check for source of reception disturbance. Antenna/CATV connector is not connected. Check CATV connection or VHF/UHF ant. Volume is set to minimum. Increase volume. TV Shuts off. Sleep Timer is set. Off Timer is set. Set Sleep Timer to "0". Clear Off Timer. TV Signal is weak. Check CATV or VHF/UHF antenna. Closed Captioning TV station experiencing problems or not working. program tuned is not closed captioned. Try another channel. Remote Control Remote control does not operate. Closed Captioning not turned on. Press the CCD button. The remote control is not aimed at the sensor. Aim the remote control at the Remote sensor. Distance is too far or too much light in the Operate within 23 feet or reduce the room. light in the room. There is an obstacle in the path of the beam. Clear the path of the beam. The batteries are weak. The batteries are not inserted correctly. Replace the batteries. Insert correctly. V-CHIP Parental Control not News or sports event being broadcast. Working properly. Ratings not set. Parental Control does not work with News or sporting events. Set ratings as desired. 25