Insignia NS-14T002 Important Information (English) - Page 3

Troubleshooting What should I do if the display freezes or does not respond? • Press and hold the (power) button for three to six seconds to turn off your tablet, then turn your tablet back on. • Insert a paper clip or pin into the RESET hole on the back of your tablet, then turn on your tablet again. What should I do if I cannot turn on my tablet? • Connect the charger and check the battery level on the screen. Make sure that the battery is fully charged. Can I open Microsoft Office and PDF files on my tablet? • You can purchase and download third party applications to read these types of files. What should I do if my tablet won't turn on? • Make sure that the battery is charged. • Make sure that the power adapter is securely connected. • Make sure that you are using the power adapter that was included with your tablet. What should I do if my tablet won't recognize the SD card? • Make sure that you have inserted a certified SD card. • Make sure that you have inserted the memory card correctly. • With the SD card inserted, turn off your tablet, then turn it back on. What should I do if my tablet shows a low-battery warning? • Connect your tablet to a computer or the included power adapter to charge the battery. What should I do if I can't access the web? • Check the wireless signal indicator in the status bar at the top of the screen. If there is no signal, you are not connected. • Make sure that Wi-Fi is turned on. • Make sure to select the right network and enter the correct password. What should I do if there is no sound coming from my tablet? • Unplug and reconnect your headphones. Make sure that the connector is pushed in all the way. • The volume may be muted or set too low. Increase the volume setting. • Check the software volume in "Settings." Why is the actual storage less than storage in the specification? • The device needs some space to hold system applications and data files, so the actual storage is less than the memory capacity in the specifications. Note The battery cannot be replaced. www.insigniaproducts.com 3