Insignia NS-19E320A13 Important Information (English) - Page 5

General Problem Solution No power • Make sure that the power cord is correctly connected to your TV and a power outlet. • Unplug the power cord, wait 60 seconds, then plug the cord back in and turn on your TV. • Other devices (for example, surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference. "No signal" error message is displayed • Press INPUT and make sure that you have selected the correct input for the device or service you are trying to use. • If you are using a cable or satellite box, use the remote that came with that box to change channels. • Make sure you have the correct input selected to view channels from the cable or satellite box. After Auto Channel Search, there are no channels • Reception can vary by channel depending on the broadcast power level of a given station. Contact your cable or satellite TV provider. • Make sure that the antenna or cable/satellite TV is connected securely to your TV. • Try replacing the cable between the antenna/cable or cable/satellite box and your TV. One or more channels do not display. Password is lost. Some settings cannot be accessed. • Make sure that the channels are not blocked. See "Setting parental control levels" in the online User Guide. • Make sure that the channels are not hidden. The channel may have been deleted from the channel list. You can tune to the channel by pressing the number buttons or you can add the channel back to the channel list. See "Hiding channels" in the online User Guide. • If you are using a cable or satellite box, use the remote that came with that box to change channels. • Make sure that you have the correct input selected to view channels from the cable or satellite box. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" in the online User Guide. • Enter 9999 to access parental controls, then set a new password. See "Setting or changing the password" in the online User Guide. • If a setting is grayed, the setting is not available in the current video input mode. TV cabinet creaks. • When the TV is in use, the temperature rises naturally and may cause the cabinet to expand or contract which can cause a creaking noise. This is not a malfunction. Control buttons do not work • Make sure that the Button Lock option is set to Off. See "Locking control buttons" in the online User Guide. • Unplug the power cord, wait a few seconds, then plug the cord back in and turn on your TV. TV keeps turning off • Make sure that the sleep timer is not turned on. See "Setting the sleep timer" in the online User Guide. NS-19E320A13/NS-22E340A13 Notes • • If the problem is not solved by using these troubleshooting instructions, turn off your TV, then turn it on again. Additional troubleshooting information is in your online User Guide. Go to www.insigniaproducts.com, click Support & Service, enter your model number in the Product Search field, then click Search. Specifications Specifications are subject to change without notice. Dimensions and weight NS-19E320A13 Without stand 18 × 12.1 × 1.8 in. (45.6 × 30.8 × 4.45) cm 6.4 lbs. (2.9 kg) With stand 18 × 13.5 × 5.4 in. (45.6 × 34.3 × 13.8 cm) 6.8 lbs (3.1 kg) Screen NS-22E340A13 Without stand 20.5 × 13.3 × 1.89 in. (52.1 × 33.8 × 4.8 cm) 7.5 lbs. (3.4 kg) With stand 20.5 × 14.7 × 6.3 in. (52.1 × 37.4 × 16.0 cm) 8.1 lbs. (3.7 kg) Screen size measured diagonally Display type Panel 60 Hz vs.120 Hz Display resolution Panel resolution Aspect ratio Contrast ratio (typical)-panel Dynamic contrast ratio- list value Brightness (center typical) cd/m2 Comb filter Response time Horizontal viewing angle Vertical viewing angle NS-19E320A13 18.5 in. LED 60Hz 720p 1366 (H) × 768 (V) 16:9 1000:1 2000:1 250 nits 3d y/c digital 5 ms 160 150 NS-22E340A13 21.5 in. LED 60Hz 1080p 1920 (H) × 1080 (V) 16:9 1000:1 2000:1 250 nits 3d y/c digital 5 ms 170 160 Suggested display resolutions and VGA scan rates HDMI 1.4 HDMI 1.3 Component video PC/VGA suggested scan rates NS-19E320A13 1080p, 1080i, 720p, 480p, 480i 1080p, 1080i, 720p, 480p, 480i 1080i, 720p, 480p, 480i 640 × 480/60Hz, 800 × 600/60Hz, 1024× 768/60Hz, 1360× 768/60Hz NS-22E340A13 1080p, 1080i, 720p, 480p, 480i 1080p, 1080i, 720p, 480p, 480i 1080i, 720p, 480p, 480i 640 × 480/60Hz, 800 × 600/60Hz, 1024 × 768/60Hz, 1280 × 1024/60Hz, 1920 × 1080/60Hz Tuner (both models) Analog Digital NTSC ATSC, 8-VSB, Clear-QAM 4 www.insigniaproducts.com