Insignia NS-24D310NA17 User Manual PDF Version English - Page 73
Digital Audio Format/Audio, Delay, ENTER, Audio Format, Digital Audio, Format/Audio Delay, Speakers
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Problem Solution My TV is not playing the audio from the connected CEC device. • Make sure that the HDMI cable is connected securely to your TV and the device. • Make sure that the device is connected to your TV with an HDMI cable. • Make sure that the device is a CEC device. See the documentation that came with the device. • Make sure that the TV volume is turned up and not muted. • Try adjusting the TV sound. See Adjusting sound settings on page 46. • Make sure that the TV speakers are turned on and not muted. See Adjusting sound settings on page 46. • Make sure that the INlink feature is turned on. See Turning INlink on or off on page 38. • If you have connected an HDMI CEC audio receiver, adjust the volume on the receiver. When your TV detects an audio receiver, the TV speakers turn off and sound plays through receiver speakers only. • If the device is not an Insignia device, it may not be compatible with your TV. • If you are using a home theater system, sound bar, or external speaker system, make sure that it is turned on and is not muted. • If you are using a home theater system, sound bar, or external speaker system, make sure that you have selected the correct output mode. • If you are using a home theater system, sound bar, or external speaker system and have connected with a digital cable, go to the Audio menu, highlight Digital Audio Format/Audio Delay, then press ENTER. Set the Audio Format option to PCM. See the Digital Audio Format/Audio Delay option in Adjusting sound settings on page 46. Insignia 19" 720p 60Hz LED TV Problem Solution My TV's remote control does not control the device. • Make sure that there are no obstructions between the remote control and the remote control sensors on your TV and the device. • Depending on the device, all the buttons may not work. • Make sure that the INlink feature is turned on. See Turning INlink on or off on page 38. • If you are trying to control the volume on an HDMI CEC audio receiver using your TV remote control, make sure that the TV Speakers option on the Audio menu is set to On. See Adjusting sound settings on page 46. • If you are trying to control the volume on an HDMI CEC audio receiver using your TV remote control, make sure that the Audio Receiver option on the INlink menu is set to On. See Turning Audio Receiver on or off on page 39. • The device may not support this feature. See the documentation that came with the device for more information. The device does not show up in the INlink Device list. • Make sure that the device is turned on. • Make sure that the HDMI cable is connected securely to your TV and the device. • Make sure that the device is connected to your TV with an HDMI cable. • Make sure that the INlink feature is turned on. See Turning INlink on or off on page 38. • Make sure that the device is a CEC device. See the documentation that came with the device. • If the device is not an Insignia device, it may not be compatible with your TV. 69 www.insigniaproducts.com