Insignia NS-24ED310NA15 Important Information (English) - Page 5

NS-24ED310NA15 General Disc playback Problem Solution No power "No signal" error message is displayed After Auto Channel Search, there are no channels One or more channels do not display Password is lost Some settings cannot be accessed TV cabinet creaks Control buttons do not work TV keeps turning off • Make sure that the power cord is correctly connected to a power outlet. • Unplug the power cord, wait 60 seconds, then plug the cord back in and turn on your TV. • Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference. • Press INPUT and make sure that you have selected the correct input for the device or service you are trying to use. • If you are using a cable or satellite box, use the remote that came with that box to change channels. • Reception can vary by channel depending on the broadcast power level of a given station. Contact your cable or satellite TV provider. • Make sure that the antenna or cable/satellite TV is connected securely to your TV. • Try replacing the cable between the antenna/cable or cable/satellite box and your TV. • Make sure that the channels are not blocked. See "Setting parental control levels" in the online User Guide. • Make sure that the channels are not hidden. The channel may have been deleted from the channel list. You can tune to the channel by pressing the number buttons or you can add the channel back to the channel list. See "Hiding channels" in the online User Guide. • If you are using a cable or satellite box, use the remote that came with that box to change channels. • Make sure that you have the correct input selected to view channels from the cable or satellite box. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" in the online User Guide. • Enter 9999 to access parental controls, then set a new password. See "Setting or changing the password" in the online User Guide. • If a setting is grayed, the setting is not available in the current video input mode. Press INPUT and make sure that you have selected the correct input for the device you are trying to use. • When the TV is in use, the temperature rises naturally and may cause the cabinet to expand or contract which can cause a creaking noise. This is not a malfunction. • Make sure that the Button Lock option is set to Off. See "Locking control buttons" in the online User Guide. • Unplug the power cord, wait a few seconds, then plug the cord back in and turn on your TV. • Make sure that the sleep timer is not turned on. See "Setting the sleep timer" in the online User Guide. Notes • If the problem is not solved by using these troubleshooting instructions, turn off your TV, then turn it on again. • Additional troubleshooting information is in your online User Guide. Go to www.insigniaproducts.com, then click Support & Service. Enter your model number in the box under Manual, Firmware, Drivers & Product Information, then click X. Problem Solution Playback does not start No picture No sound Picture is distorted during fast forwarding or reversing Some playback features do not work The audio language or subtitle language cannot be changed • Make sure that a disc is inserted into the disc slot with the label facing the back of your TV. • The disc may be dirty. Clean the disc. • The disc format may not be supported. For more information, see "DVD player" in the online User Guide. • Press INPUT and make sure that DVD is selected. • If your TV is connected to a sound system, make sure that the volume on the sound system is turned up. • This is not a malfunction. When you resume normal playback the distortion should disappear. • Depending on the disc, some playback features such as stopping, skipping, or repeat playback may not work. • Not all discs have multiple languages. Check the disc menu or disc packaging. No subtitles • Press SUBTITLE and make sure that subtitles are set to on. Specifications Specifications are subject to change without notice. Dimensions and weight Without stand With stand 22 × 2 × 13.5 in. (56 × 5.1 × 34.3 cm) 9 lbs. (4.1 kg) 22 × 5.5 × 15.1 in. (56 × 14 × 38.4 cm) 9.5 lbs. (4.3,kg) Screen Screen size measured diagonally Display type Screen refresh rate Display resolution Panel resolution Aspect ratio Contrast ratio (typical)-panel Dynamic contrast ratio- list value TV Brightness (minimum) cd/m2 Comb filter Response time Horizontal viewing angle Vertical viewing angle Display resolutions HDMI suggested resolutions Component video suggested resolutions Tuner Analog Digital 23.6 LED 60Hz 720p 1366 (H) × 768 (V) 16:9 2000:1 200,000:1 150 nits 3d y/c digital 8 ms 160° 160° 720p, 480p, 480i 720p, 480p, 480i NTSC ATSC, 8-VSB, Clear-QAM www.insigniaproducts.com 5