Insignia NS-32D220NA18 User Guide - Page 67

Updating the TV firmware, Support & Downloads

Get Insignia NS-32D220NA18 PDF manuals and user guides View all Insignia NS-32D220NA18 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 67 highlights

Updating the TV firmware If your TV is behaving oddly and you have tried all the solutions in the troubleshooting pages, you may need to update the TV firmware. Cautions • Make sure that you have tried all other solutions before you upgrade the firmware. • While the firmware is updating, do not turn off your TV. Note To update the TV firmware, you need a: • Computer with an available USB port • High-speed Internet connection • USB flash drive 1 On the Help menu, select System Info, then write down your model, revision, and firmware information. See Viewing system information on page 66. 2 On a computer, go to www.insigniaproducts.com, then under Support & Service, click Product Support. 3 Under Product Information, enter your model number, then press ENTER. 4 Click the picture of your model, then next to Features, click Support & Downloads. The support page for your TV opens. 5 Follow the instructions in the Firmware Installation Guide on the Insignia website to download the firmware update and copy it to a USB flash drive. 6 Plug the USB flash drive into the USB port on your TV. 32" 720p/43" 1080p 60Hz LED TV 7 Press MENU. 8 Press  or  to highlight HELP, then press  or ENTER. 9 On the Help menu, press  or  to highlight Update Firmware, then press ENTER or . A message asks if you want to update the TV firmware. 10 Highlight OK, then press ENTER. While your TV installs the firmware update, your TV displays a status screen. Do not turn off your TV until the update is complete. 11 When the update is complete, unplug the USB flash drive, then press ENTER. Your TV turns off then on to complete the update. 12 If the channel list has been deleted, you need to scan for channels. For more information, see Automatically scanning for channels on page 51. Note • If you see a message that says the firmware file is incorrect, make sure that you have downloaded the correct file for your model. • If you see a message that says the update failed or the TV screen is blank and the power LED is blinking red then blue, turn off your TV, turn it back on, then run the upgrade again. www.insigniaproducts.com 67

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
67
32" 720p/43" 1080p 60Hz LED TV
www.insigniaproducts.com
Updating the TV firmware
If your TV is behaving oddly and you have tried all the
solutions in the troubleshooting pages, you may need
to update the TV firmware.
1
On the
Help
menu, select
System Info
, then write
down your model, revision, and firmware
information. See
Viewing system information
on
page
66
.
2
On a computer, go to
www.insigniaproducts.com
,
then under
Support & Service
, click
Product
Support
.
3
Under
Product Information
, enter your model
number, then press
ENTER
.
4
Click the picture of your model, then next to
Features
, click
Support & Downloads
. The
support page for your TV opens.
5
Follow the instructions in the Firmware
Installation Guide on the Insignia website to
download the firmware update and copy it to a
USB flash drive.
6
Plug the USB flash drive into the
USB
port on your
TV.
7
Press
MENU
.
8
Press
or
to highlight
HELP
, then press
or
ENTER
.
9
On the
Help
menu, press
or
to highlight
Update Firmware
, then press
ENTER
or
. A
message asks if you want to update the TV
firmware.
10
Highlight
OK
, then press
ENTER
.
While your TV installs the firmware update, your
TV displays a status screen.
Do not turn off your
TV until the update is complete.
11
When the update is complete, unplug the USB
flash drive, then press
ENTER
. Your TV turns off
then on to complete the update.
12
If the channel list has been deleted, you need to
scan for channels. For more information, see
Automatically scanning for channels
on page
51
.
Cautions
•
Make sure that you have tried all other
solutions before you upgrade the
firmware.
•
While the firmware is updating, do not
turn off your TV.
Note
To update the TV firmware, you need a:
•
Computer with an available USB port
•
High-speed Internet connection
•
USB flash drive
Note
•
If you see a message that says the
firmware file is incorrect, make sure
that you have downloaded the correct
file for your model.
•
If you see a message that says the
update failed or the TV screen is blank
and the power LED is blinking red
then blue, turn off your TV, turn it back
on, then run the upgrade again.