Insignia NS-39D40SNA14 User Manual (English) - Page 70

NS-39D40SNA14 Insignia 39" LED TV Video and audio Problem Solution Picture does not fill the screen. There are black bars around the picture. • Change the aspect ratio. An increasing amount of digital TV and movies are presented in wide screen (16:9). See the Aspect Ratio option in "Adjusting the TV picture" on page 41. No picture (screen is not lit) and no sound. • Press on the TV or the remote control. • Make sure that the Audio Only option is set to Off. See "Playing TV audio only" on page 44. • Make sure that the video cables are connected securely to your TV. • Adjust the contrast and brightness. See "Adjusting the TV picture" on page 41. • Make sure that the power cord is plugged in. • Make sure that the correct video input source is selected. See "Selecting the video input source" on page 38. • Try another channel. The station may be experiencing problems. • Make sure that the incoming signal is compatible. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 13 or "Connecting an antenna or cable TV (no box)" on page 18. • Check the closed caption settings. Some TEXT modes can block the screen. Problem Solution Dark, poor, or no picture (screen is lit), but sound is good. • Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 13 or "Connecting an antenna or cable TV (no box)" on page 18. • Adjust the brightness. See "Adjusting the TV picture" on page 41. • Make sure that the correct picture mode is selected. See "Adjusting the TV picture" on page 41. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" on page 48. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. • Make sure that the video cables are connected securely to your TV. • The video cable(s) you are using may be bad. Try a new set. • Try another channel. The station may be experiencing problems. No color, dark picture, or color is not correct. • Try another channel. The station may be experiencing problems. • Adjust the color settings. See "Adjusting the TV picture" on page 41. • Make sure that the video cables are connected correctly and securely to your TV. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 13 or "Connecting an antenna or cable TV (no box)" on page 18. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" on page 48. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. 66 www.insigniaproducts.com