Insignia NS-4396508-2 Quick Setup Guide - Page 2
Troubleshooting, Storage And Maintenance, One-year Limited Warranty, Contact Insignia
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NS-4396508-2_15-0332_QSG_V1_EN.ai 2 3/31/2015 8:09:29 AM TROUBLESHOOTING PROBLEM My refrigerator is not dispensing water My water dispenser is dripping My water is cloudy or contains black carbon pieces My new filter is making noises or sputtering My water tastes bad SOLUTION • Make sure that you soaked your filter in water for 15 minutes before installing. • Make sure that the filter is securely connected to the receiver. Do not use tools to tighten the filter in place. • Make sure that the water line to the refrigerator is turned on. The valve must be completely open for the refrigerator to receive water. • Make sure that the refrigerator door is closed or the dispenser will not work. • A few drops are normal. If the water is dripping constantly, have a service technician check your refrigerator's water valve. • Cloudy water is caused by microscopic air bubbles. Run two to three gallons of water from your dispenser to clear the air bubbles out. • Black carbon pieces in the water are normal and appear with all carbon filters. Run two to three gallons of water through your dispenser to remove loose carbon pieces. • Make sure that you soaked your filter in water for 15 minutes before installing. • Noises and sputtering are caused by trapped air pockets. Run two to three gallons of water from your dispenser to push the air out. • If you do not use your water dispenser for more than four days, run two gallons of water through the dispenser before using it. • Make sure that you replace your filter every three to six months to prevent bacteria growth. STORAGE AND MAINTENANCE • Replace your filter every three to six months to prevent bacteria and fungus growth in your filter, supply lines, and storage tank. • Stored filters do not expire. Keep your unused filters in a cool, dark, and dry place until you need them. • If you do not use your water dispenser for more than four days, run two gallons of water before using it to prevent bad tasting water. ONE-YEAR LIMITED WARRANTY For complete warranty, visit www.insigniaproducts.com. CONTACT INSIGNIA 1-877-467-4289 (U.S. and Canada) or 01-800-926-3000 (Mexico) www.insigniaproducts.com CERTIFICATIONS: COMPONENT This NS-4396508-2 is Tested and Certified by NSF International against NSF/ANSI Standard 42 for materials and structural integrity requirements. INSIGNIA is a trademark of Best Buy and its affiliated companies. Registered in some countries. Distributed by Best Buy Purchasing, LLC 7601 Penn Ave South, Richfield, MN 55423 U.S.A. ©2015 Best Buy. All rights reserved. Made in China V1 ENGLISH 15-0332