Insignia NS-D150A13 User Manual (English) - Page 16
Troubleshooting
View all Insignia NS-D150A13 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 16 highlights
NS-D150A13 Insignia DVD Player Troubleshooting Check the following information for the possible cause and solution for a problem before contacting the nearest service center or dealer for repairs. The following do not indicate a problem with your DVD player: • Regular disc rotation sounds. • Image disturbance during search. Resetting your DVD player Caution Resetting your DVD player returns all settings to the factory defaults. To reset your DVD player: 1 Press SETUP. The on-screen menu opens. 2 Press S or T to select Default Settings, then press OK. 3 Press X to highlight Defaults, press X to select Reset, then press OK. Power Problem Possible solution No power • Make sure that the power cord is securely connected to a power outlet. • Make sure that the power outlet is supplying power. Test the power outlet by plugging a device, such as a lamp, into the power outlet and turning it on. The DVD player switches to standby mode • After a period of inactivity, your DVD player switches to standby mode automatically. This is a power saving feature. If your DVD player switches to standby mode unexpectedly, a safety device may have been activated. Press / (play/pause/Standby/On) on the front of your DVD player. Video and audio Problem No picture Picture is distorted Possible solution • Make sure that the TV is turned on and set to the correct video input for your DVD player. • Make sure that your DVD player is correctly connected to the TV. • Make sure that the disc is not dirty. See "Cleaning discs" on page 15. • The DVD may be scratched or warped. Try another DVD. • Make sure the TV is connected to the correct jacks on the back of your DVD player. • Make sure the TV is set to the correct video input source. • Your DVD player may be experiencing interference from a nearby device, such as a TV, radio, or VCR. Try turning the devices off one at a time to find out which device is causing interference. Then move your DVD player and the device farther apart. • Turn off your DVD player, wait 10 seconds, then turn it back on. Problem No sound Audio and video pause momentarily Possible solution • Make sure that the TV or home theater is turned on. • Make sure that the sound on the TV or home theater is not muted. • Make sure that the volume on the TV or home theater is turned up. • Make sure that your DVD player is correctly connected to the TV or home theater. • This happens when your DVD player is changing chapters in a playlist. • When playing a disc that is recorded on both layers, audio and video may pause when your DVD player is changing layers. Operation Problem Possible solution Remote control does not work • The remote control comes with the battery installed. A plastic sheet covers the battery to protect it. Make sure that you remove the plastic sheet. See "Using the remote control for the first time" on page 8. • Make sure that you are pointing the remote control at the remote control sensor on the front of your DVD player. See "Front" on page 6. • The battery may be depleted. Replace the battery. See "Replacing the battery" on page 8. • Make sure that there are no obstructions between the remote control and the remote control sensor on the front of your DVD player. • Make sure that there is no colored glass between the remote control and remote control sensor on the front of your DVD player. Colored glass, such as the glass door of an entertainment center, can interfere with signal reception. • Make sure that the remote control sensor is not exposed to direct sunlight or bright light. These can interfere with signal reception. appears on the screen • This symbol means that an action is not permitted by the disc. For example, some DVDs do not let you fast-forward through the legal warnings at the beginning of the disc. Playback does not start, or starts then stops when pressing X (play) • Make sure the disc is face up in the disc tray. • Make sure that the disc is not dirty. See "Cleaning discs" on page 15. • Make sure the disc is not warped. Try another disc. Some or all functions do not work • Some functions are not allowed by the disc, for example, fast-forwarding through the warning information at the beginning of the disc. • Condensation may have formed inside your DVD player. Turn off your DVD player and wait one to two hours for the condensation to evaporate. • Reset your DVD player. For instructions, see "Resetting your DVD player" on page 16. When reading the disc, the disc tray opens • Make sure that the disc is not dirty. For instructions, see "Cleaning discs" on page 15. • The disc may be incompatible with your DVD player. Try another disc. • Reset your DVD player. For instructions, see "Resetting your DVD player" on page 16. The DVD player freezes when reading a disc • Make sure that the disc is not dirty. For instructions, see "Cleaning discs" on page 15. • If your DVD player freezes again, the disc may contain some content that is not compatible with your DVD player. Do not try playing the disc with your DVD player. • Reset your DVD player. For instructions, see "Resetting your DVD player" on page 16. 16 www.insigniaproducts.com