Insignia NS-DWH2SS8 FAQs - Page 2

Dishwasher FAQ NS-DWH2SS8 / NS-DWR2SS8 / NS-DWH1SS9 / NS-DWH1WH9 Question 5: What should I do if my dishes aren't drying? To dry dishes, the dishwasher uses a very hot final rinse and then shuts off. As the sides cool, it pulls the moisture off the dishes, to the sides of the dishwasher, and into the drain. If your dishwasher is not fully drying your dishes: • Makes sure that the Heating dry or Jet dry option is turned on. The indicator should be light when you start the cycle. • Make sure that your dishes are loaded properly. Position your dishes so they do not shift or collect water during the cycle. • Add liquid rinse aid to your dishwasher, or adjust the rinse aid knob to use more rinse aid. • Makes sure that your dishwasher's water temperature reaches at least 120°F (40°C). Turn on the hot water faucet near the dishwasher, and let it run for several minutes. Hold a thermometer (a candy or meat thermometer will work) in the water stream to check the temperature. Question 6: Why aren't my dishes clean? • Make sure that your dishes are not too close together. See "Preparing and loading dishes" in your User Guide for more information. • Make sure that you select an appropriate wash option. See the "Wash cycle selections" in your User Guide for more information. • Make sure that your water line provides hot water and enough water pressure for the best washing and drying results: o Water Temperature: Turn on the hot water faucet near the dishwasher, and let it run for several minutes. Hold a thermometer (a candy or meat thermometer will work) in the water stream to check the temperature. Water entering the dishwasher should be at least 120°F (49°C). If temperature is below 120°F (49°C), have a qualified person raise the hot water heater thermostat setting. o Water Pressure: The hot water supply line for your dishwasher must provide water pressure of at least 20 psi (138 kPa) and not more than 120 psi (828 kPa). You may experience low water pressure during high-demand periods, such as when laundry or showers are in use while you are washing the dishes. To eliminate this problem, wait until hot water demand is reduced before starting the dishwasher. Question 7: I accidentally activated an E9 error. Why and how do I fix it? This error is caused when you touch a button for 30 seconds or more, and even water can activate it. To reset the dishwasher: • Unplug the dishwasher, and then plug it back in again. OR • Reset the breaker where the washing machine is located. Question 8: Does the dishwasher machine come with a food dispenser? No, but it has filters for food. It is recommended they are washed monthly for optimal performance. Question 9: Are racks adjustable? Check your dishwasher's model number: • The NS-DWH1SS9 and NS-DWH1WH9 do not have adjustable racks. • NS-DWH2SS8 and NS-DWR2SS8 have adjustable top and upper racks. For more information and adjustment instructions, see the User Guide that came with your dishwasher. 2 V1 | 19-0335