Insignia NS-HZ331 Quick Setup Guide - Page 2

Troubleshooting, Fcc Statement, Contact Insignia, Important Safety Information, Specifications

Page 2 highlights

IMPORTANT SAFETY INFORMATION • Indoor use only. • There are no user serviceable parts. Do not open the housing. • Do not use in a high humidity environment. • Use the included power adapter only. SPECIFICATIONS Dimensions (H×W×D): HDMI Version: HDCP Support: HDMI Video Input resolution: Output Format: Video: Audio: Power Supply: Power Consumption: Accessories: 1.25 × 2.85 × 3.27 in. (3.18 × 7.23 × 8.3 cm) V1.3 V1.4 640×480@60Hz, 800×600@60Hz, 1024×768@60Hz, 1280×720@60Hz, 1280×1024@60Hz, 1360×768@60Hz, 1600×1200@60Hz, 1920×1080@60Hz, 480i/p@60Hz, 576i/p@50Hz, 720p@50/60Hz, 1080i/p@50/60Hz NTSC (480i) Stereo 5V 1A (USB Type-A Female out) 3.8 Watts (max.) USB-A male to 0.08 × 0.22 in. (2.1 × 5.5 mm) DC plug 5.9 ft (1.8 m) length power cable TROUBLESHOOTING If you have problems with your converter, try these suggestions before calling Customer Service. PROBLEM POSSIBLE SOLUTIONS The power indicator is If the power on indicator is not on, make sure that the wall outlet off that the power adapter is plugged into is a live outlet and that it is turned on (if it is switched). No video and no audio Make sure that the TV is set to the correct input, and the source device is setup to output an HDMI signal. Has video, but no audio Set the HDMI output resolution to a lower value, such as 720p. Try other audio modes and settings. Change from Bitstream to PCM, or select a 2-Channel or Stereo Audio option (instead of Surround Sound). Image quality is poor Because of the limitations of legacy analog composite video output, the image quality will not be as good as a digital or HD source. There will be a softness to the image and the colors will not be as vivid. Small text and details will be hard to read. This is normal and not a problem with the converter box. FCC STATEMENT This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Caution Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, maybe cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. ICES statement: CAN ICES-3 B/NMB-3 B ONE-YEAR LIMITED WARRANTY Visit www.insigniaproducts.com for details. CONTACT INSIGNIA: For customer service, call 1-877-467-4289 (U.S. and Canada) or 01-800-926-3000 (Mexico) www.insigniaproducts.com INSIGNIA is a trademark of Best Buy and its affiliated companies Distributed by Best Buy Purchasing, LLC 7601 Penn Ave South, Richfield, MN 55423 U.S.A. ©2020 Best Buy. All rights reserved. V4 ENGLISH 20-0048

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TROUBLESHOOTING
If you have problems with your converter, try these suggestions before
calling Customer Service.
FCC STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
FCC Caution
Changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate this equipment.
Note:
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against
harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, maybe cause
harmful interference to radio
communications. However, there is no guarantee that interference
will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television
V4 ENGLISH 20-0048
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
ICES statement: CAN ICES-3 B/NMB-3 B
ONE±YEAR LIMITED WARRANTY
Visit www.insigniaproducts.com for details.
CONTACT INSIGNIA:
For customer service, call 1-877-467-4289 (U.S. and Canada) or
01-800-926-3000 (Mexico)
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2020 Best Buy. All rights reserved.
IMPORTANT SAFETY INFORMATION
• Indoor use only.
• There are no user serviceable parts. Do not open the housing.
• Do not use in a high humidity environment.
• Use the included power adapter only.
SPECIFICATIONS
Dimensions (H×W×D):
1.25 × 2.85 × 3.27 in.
(3.18 × 7.23 × 8.3 cm)
HDMI Version:
V1.3
HDCP Support:
V1.4
HDMI Video Input resolution:
640×480@60Hz, 800×600@60Hz,
1024×768@60Hz, 1280×720@60Hz,
1280×1024@60Hz, 1360×768@60Hz,
1600×1200@60Hz, 1920×1080@60Hz,
480i/p@60Hz, 576i/p@50Hz,
720p@50/60Hz, 1080i/p@50/60Hz
Output Format: Video:
NTSC (480i)
Audio:
Stereo
Power Supply:
5V
1A (USB Type-A Female out)
Power Consumption:
3.8 Watts (max.)
Accessories:
USB-A male to 0.08 × 0.22 in.
(2.1 × 5.5 mm)
DC plug 5.9 ft (1.8 m) length power
cable
PROBLEM
The power indicator is
off
No video and no audio
Has video, but no
audio
Image quality is poor
POSSIBLE SOLUTIONS
If the power on indicator is not on, make sure that the wall outlet
that the power adapter is plugged into is a live outlet and that it is
turned on (if it is switched).
Make sure that the TV is set to the correct input, and the source
device is setup to output an HDMI signal.
Set the HDMI output resolution to a lower value, such as 720p.
Try other audio modes and settings. Change from Bitstream to PCM,
or select a 2-Channel or Stereo Audio option (instead of Surround
Sound).
Because of the limitations of legacy analog composite video output,
the image quality will not be as good as a digital or HD source. There
will be a softness to the image and the colors will not be as vivid.
Small text and details will be hard to read. This is normal and not a
problem with the converter box.