Insignia NS-ICEF2W2 User Guide - Page 22

Troubleshooting CAUTION: Do not try to repair your ice maker yourself. Doing so invalidates the warranty. PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION The ice maker makes no ice The freezer temperature is too high. Make sure that the freezer temperature is low enough to make ice. The ice maker is not working There may be something mechanically wrong with the ice maker. The ice maker is not plugged in correctly. Test or have tested the following: • The ejector gear • The ejector motor • The ice mold heater • The holding switch • The water inlet switch • The thermostat • The water inlet valve Make sure that the ice maker connector plug is fully inserted into the socket. The ice tray is not The fill tube is not Make sure that the fill tube is correctly filling correctly seated in the inserted into the fill cup opening. fill cup. The water supply valve is turned off. Make sure that the water supply valve is turned on. Inspect the water supply line for problems. The ice smells funny The ice storage bin needs cleaning. Empty and wash the ice storage bin and discard the old ice cubes. The ice maker buzzes The ice maker makes too much ice or will not shut off The ice cubes will not eject Normal The wire signal arm is jammed in the wrong position. The shutoff switch is broken. There may be something mechanically wrong with the ice maker. The ice maker water valve buzzes when the ice maker fills with water. Make sure that the ice maker wire signal arm is not jammed and free it if it is. Call an appliance technician and have the switch tested. Test or have tested the following: • The ejector gear • The ejector motor • The ice mold heater • The holding switch • The thermostat 22 www.insigniaproducts.com