Insignia NS-KP04 User Manual (English) - Page 32

NS-KP04_10-1285_MAN_V4_English.fm Page 32 Tuesday, December 28, 2010 9:36 AM Insignia NS-KP04 DVD and CD+G Karaoke Player/Recorder Troubleshooting Problem Power source No power No power when plugged in Remote control The remote control does not work DVD No picture No sound The picture is not clear or jumpy Solution Make sure that the AC/DC adaptor is connected. See "Connecting the power cord" on page 13. Your karaoke system is not turned on. See "Turning your karaoke system on or off" on page 14. • Test the power outlet by plugging in another appliance and turning it on. • Remove any obstacles between the remote and your karaoke system. • Use the remote near your karaoke system. • Point the remote to the remote sensor on your karaoke system. • Replace all batteries in the remote control. • The region number of the DVD does not match the region number of your karaoke system. Your karaoke system plays DVDs with a region code of 1 or All. • Make sure that video jacks are securely connected. See "Playing the video through an S-Video display device" on page 14 or "Playing the video through an AV display device" on page 14. • Make sure that you have selected to the corrected AV input for your TV. See the documentation that came with your TV. • Make sure that audio jacks are securely connected. See "Playing the audio through a digital coaxial sound system" on page 13 or "Playing the audio through an analog sound system" on page 14. • Make sure that volume is turned up. • Make sure that you have selected to the corrected AV input for your TV. See the documentation that came with your TV. • Your karaoke system is muted. • Clean the disc. See "Cleaning discs" on page 33. • The disc is scratched. Try another disc. 32 www.insigniaproducts.com