Insignia NS-MBTHS Quick Setup Guide - Page 2

TROUBLESHOOTING No power • Make sure that the headset's battery is charged. • Make sure that your headset is turned on. No sound or low volume • Turn up the volume on your headset and Bluetooth device. Make sure that your Bluetooth device is not muted. • Shorten the distance between your headset and your Bluetooth device. • Make sure that your Bluetooth device is turned on, Bluetooth is turned on, and INSIGNIA NS-MBTHS is selected. • Make sure that your headset is not paired to another Bluetooth device. • Make sure that your Bluetooth device is not paired to another Bluetooth device. Cannot establish Bluetooth connection • Make sure that your headset is in pairing mode. Press and hold the button for four seconds to re-enter pairing mode. • Shorten the distance between your headset and your Bluetooth device. • Turn your devices off, then on. Re-pair your headset and your Bluetooth device. • Make sure that your headset is not paired to another Bluetooth device. • Make sure that your Bluetooth device is not paired to another Bluetooth device. • Make sure that your headset and Bluetooth device are both in pairing mode. • Make sure that you have selected INSIGNIA NS-MBTHS on your Bluetooth device. My Bluetooth device keeps unpairing • Shorten the distance between your headset and your Bluetooth device. • If the battery on your Bluetooth device is low, recharge the battery. • If the battery on your headset is low, recharge the battery. INSIGNIA NS-MBTHS does not appear on my Bluetooth device • Shorten the distance between your headset and your Bluetooth device. • Put your headset into pairing mode, then refresh your list of Bluetooth devices. For more information, see the documentation that came with your Bluetooth device. Poor sound quality • Shorten the distance between your headset and your Bluetooth device. • Pair your headset to a different Bluetooth device. • Try changing the volume on your Bluetooth device. • Try moving to a different room or outside location. The microphone isn't working • The microphone only works with a Bluetooth connection. My headset is paired, but I can't get audio • Make sure that your source device is outputting audio to your headset. See the documentation that came with your source device. SPECIFICATIONS • Input: 5V/500mA • Charging time: about 2 hours • Music play time: about 18 hours (depending on volume and content) • Bluetooth version: V5.0 • Range: 33 ft. (10 m) LEGAL NOTICES FCC Supplier's Declaration of Conformity: Brand name / model number: INSIGNIA NS-MBTHS This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Suppliers Name: Best Buy Purchasing, LLC. Suppliers Address (USA): 7601 Penn Ave South, Richfield, MN 55423 U.S.A. Suppliers phone number: 1-877-467-4289. FCC Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC Statement: Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. RSS-Gen & RSS-247 Statement: This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux. deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. RSS-102 Statement This equipment complies with Industry Canada radiation exposure limits set forth for an uncontrolled environment. Cet équipement est conforme à l'exposition aux rayonnements Industry Canada limites établies pour un environnement non contrôlé. deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. ONE-YEAR LIMITED WARRANTY Visit www.insigniaproducts.com for details. CONTACT INSIGNIA: 1-877-467-4289 (U.S. and Canada) www.insigniaproducts.com INSIGNIA is a trademark of Best Buy and its affiliated companies. Distributed by Best Buy Purchasing, LLC. 7601 Penn Ave South, Richfield, MN 55423 U.S.A. ©2019 Best Buy. All rights reserved. Made in China V1 ENGLISH 19-0078