Insignia NS-MW07BK0 User Guide - Page 20

NS-MW07WH0/NS-MW07BK0 PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION Unevenly cooked You are trying to use Use only microwave-safe materials. foods incorrect materials in your microwave. The food is not defrosted Defrost the food completely before completely. trying to cook it. The cooking time or power Use the correct cooking time and level is not adequate to power level. cook the food. The food is not turned or Turn or stir the food. stirred. Overcooked foods The cooking time is too Use the correct cooking time and long or power level is too power level. high. Undercooked foods You are trying to use Use only microwave-safe materials. incorrect materials in your microwave. The food is not defrosted Defrost the food completely before completely. trying to cook it. The cooking time is too Use the correct cooking time and short or power level is too power level. low. Your microwave ventilation Make sure that the ventilation ports ports are blocked or are not blocked or restricted. restricted. Improper defrosting You are trying to use Use only microwave-safe materials. incorrect materials in your microwave. The cooking time or power Use the correct cooking time and level is not adequate to power level. cook the food. The food is not turned or Turn or stir the food. stirred. The ":" colon on This is normal behavior. the display is blinking The colon blinks to count seconds when the clock is set. Obtaining replacement parts Call Insignia Customer Service at 1-877-467-4289. 20 www.insigniaproducts.com