Insignia NS-RFD21CISS0 User Guide - Page 32

21 Cu. Ft. French Door Refrigerator PROBLEM SOLUTION Ice is not dispensing. Water is not dispensing. A layer of frost occurs in one of the compartments. The refrigerator door is hard to open. The compressor runs for a long time or turns on and off frequently. The light inside the refrigerator does not turn on. The refrigerator makes unusual noises or vibrations. • After you install the water supply line, you should wait 12 hours before you try dispensing ice. If the water is not sufficiently cooled, your refrigerator will take longer to make ice. • Make sure that the water line is connected and the water valve open. See Connecting the water supply on page 19. • Make sure that the ice dispenser is not in off mode. • Make sure that no ice is blocking the ice maker bucket or ice chute. • If the water pressure is less than 30 psi, try installing a booster pump to compensate for the low pressure. • Make sure that the freezer compartment temperature is not set too warm. Try setting the freezer temperature lower. See Setting the freezer temperature on page 23. • If you just dispensed a large amount of ice, wait at least 90 minutes before dispensing more ice. • Make sure that the water line is connected and the water valve open. See Connecting the water supply on page 19. • Make sure that the water line is not kinked or bent. • Make sure that the refrigerator compartment temperature is not set too low. If the temperature is too low, the water in the dispenser tank may freeze. See Setting the refrigerator temperature on page 23. • Make sure that the water filter is correctly installed. See Replacing the water filter on page 27. • A layer of frost may occur on the compartment's interior walls if the freezer is opened frequently or kept open too long. • Make sure that the air outlets are not blocked by food. • Make sure that the doors are fully closed. To remove the frost, see Defrosting the freezer compartment on page 27. • When you open the refrigerator door, warm air rushes inside. When you close the door, the warm air rushes to the condenser which causes a vacuum. This causes the door to be hard to open for about 10 to 15 seconds after closing. • If the door is hard to open at other times, try rubbing paraffin wax or petroleum jelly along the edges of the entire gasket. Paraffin wax is used for canning and is safe for use around food. The compressor runs longer if: • The room temperature is high. • You just added a large amount of food. Wait for the food to freeze, then check again. • You open and close the door frequently. • The door gasket is dirty. Clean the gasket. See Cleaning your refrigerator on page 26. • Your refrigerator has been disconnected for a period of time. Wait for your refrigerator to cool (about four hours) before adding food. • You have the temperature set too low. • Make sure that your refrigerator is plugged into a working outlet. • If a door stays open too long, your refrigerator automatically turns off the light. Close then open the door again. • Check to see if the light is damaged. If the light is damaged, have it replaced by a qualified service technician. See Replacing the LED light on page 30. The following sounds are normal: • Compressor running noises. • Air movement noise from the small fan motor in the freezer compartment or other compartments. • Gurgling sound similar to water boiling. • Popping noise during automatic defrosting. • Clicking noise before the compressor starts. • Clicking noise when you get the water. • Motor running noises when you get the ice. Other unusual noises or vibrations may occur: • If you have items on the top of your refrigerator. Remove the items. • If your refrigerator is not level. See Leveling your refrigerator on page 11. • If your refrigerator is touching walls. Move it away from the walls. • If the shelves or drawers are installed incorrectly. 32 www.insigniaproducts.com