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Intel SR2500ALBRPR User Guide - Page 14

Appendix C: Intel, Server Issue Report Form, Appendix D: LED Decoder, Appendix E: Getting Help,

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Resetting the System ...111 Problems following Initial System Installation 112 First Steps Checklist 112 Hardware Diagnostic Testing 112 Verifying Proper Operation of Key System Lights 113 Confirming Loading of the Operating System 113 Specific Problems and Corrective Actions 113 Power Light Does Not Light 114 No Characters Appear on Screen 114 Characters Are Distorted or Incorrect 115 System Cooling Fans Do Not Rotate Properly 115 Drive Activity Light Does Not Light 116 CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light 116 Cannot Connect to a Server 116 Problems with Network 117 System Boots when Installing PCI Card 118 Problems with Newly Installed Application Software 118 Problems with Application Software that Ran Correctly Earlier 118 Devices are not Recognized under Device Manager (Microsoft* Windows* Operating System) ...119 Hard Drive(s) are not Recognized 119 Bootable CD-ROM Disk Is Not Detected 119 LED Information ...120 BIOS POST Beep Codes 120 Appendix C: Intel® Server Issue Report Form 123 Appendix D: LED Decoder 127 Appendix E: Getting Help 133 World Wide Web ...133 Telephone ...133 Appendix F: Regulatory and Compliance Information 137 Product Regulatory Compliance 137 Product Safety Compliance 137 Product Regulatory Compliance References 138 Electromagnetic Compatibility Notices 141 FCC Verification Statement (USA 141 Industry Canada (ICES-003 142 Europe (CE Declaration of Conformity 142 VCCI (Japan) ...142 BSMI (Taiwan) ...142 Korean Compliance (RRL 143 CNCA (CCC-China 143 Product Ecology Compliance 143 xiv Intel® Server System SR2500AL User's Guide

Section	Page
Intel® Server System SR2500AL User’s Guide	1
Safety Information	3
Important Safety Instructions	3
Wichtige Sicherheitshinweise	3
Consignes de sécurité	3
Instrucciones de seguridad importantes	3
Warnings	5
Preface	7
About this Manual	7
Manual Organization	7
Product Contents	8
Intel® Server System SR2500ALLX/SR2500ALLXR Contents	8
Intel® Server System SR2500ALBRP/SR2500ALBRPR Contents	9
Table of Contents	11
List of Figures	17
List of Tables	21
1 Server System References	23
2 Server System Features	25
Figure 1. Intel® Integrated Server System SR2500AL	25
Chassis Component Identification	28
Internal Components	28
A. Rack Handles	28
B. SAS/SATA Backplane	28
C. Air Baffles	28
D. Power Distribution Module	28
E. Power Supply Module Housing (supports up to two power supply modules)	28
F. Riser Card Assembly	28
G. Integrated Chassis Intrusion Switch	28
H. System Memory (below duct in illustration)	28
I. Processor Air Duct	28
J. System Fan Assembly (redundant option shown)	28
K. Bridge Board	28
L. Control Panel (standard control panel shown)	28
M. Flex Bay - 6th HDD or Tape Drive (optional)	28
N. Hard Drive Bays	28
O. Slimline Optical Drive Bay	28
Figure 2. ChassisComponents	28
A. BIOS Bank Select Jumper	30
B. Intel® 6321ESB IO Controller Hub	30
C. I/O Expansion Module Connector	30
D. POST Code Diagnostic LEDs	30
E. Intel® Adaptive Slot - Full Height	30
F. PCI Express* Riser Slot - Low Profile	30
G. System Identification LED - Blue	30
H. Back Panel I/O Ports	30
I. Status LED - Green/Amber	30
J. Serial B Configuration Jumper	30
K. System Fan 4 Header	30
L. System Fan 3Header	30
M. DIMM Sockets	30
N. Intel® 5000P MCH or Intel® 5000X MCH	30
O. Processor 1 Socket	30
P. Processor 2 Socket	30
Q. Processor Fan 1 Header	30
R. Voltage Regulator Heat Sink	30
S. Processor Fan 2 Header	30
T. Bridge Board Connector	30
U. ATA-100 Optical Drive Connector (Power + IO)	30
V. System Fan 2 Header	30
W. CPU Power Connector	30
X. Main Power Connector	30
Y. Battery	30
Z. Power Supply Management Connector	30
AA. Dual Port USB 2.0 Header	30
BB. System Fan 1 Header	30
CC. 24-pin SSI Control Panel Connector	30
DD. SATA Port 0	30
EE. SATA Port 1	30
FF. SATA Port 2	30
GG. SATA Port 3	30
HH. SATA Port 4	30
II. SATA Port 5	30
JJ. SATA SW RAID 5 Activation Key Connector	30
KK. Intel® Remote Management Module (RMM) Connector	30
LL. System Recovery Jumpers	30
MM. Chassis Intrusion Switch Header	30
NN. 3-pin IPMB Header	30
OO. Intel® Local Control Panel Header	30
PP. Serial A Header	30
QQ. Intel® RMM NIC Connector	30
Figure 3. Server Board Connector and Component Locations	30
Configuration Jumpers	31
Figure 4. BIOS Select Jumper	31
Figure 5. Recovery Jumpers	32
Intel® Light Guided Diagnostics	33
Figure 6. Light Guided Diagnostic LEDs	33
Back Panel Connectors	34
A. Mouse	34
B. Keyboard	34
C. Serial Port B (RJ45)	34
D. NIC 1 (10/100/1000 Mb)	34
E. NIC 2 (10/100/1000 Mb)	34
F. Video	34
G. USB Port 6	34
H. USB Port 5	34
Figure 7. Back Panel Connectors	34
RAID Support	35
SAS/SATA Mid-Planes	36
A. Mid-plane Power	36
B. Fan 6 Power	36
C. Fan 5 Power	36
D. SATA 0-7 Connectors	36
E. Bridge Board Connector	36
F. Fan 4 Power	36
G. Fan 3 Power	36
H. Fan 1 Power	36
I. Fan 2 Power	36
J. Backplane Connectors	36
Figure 8. Passive Mid-Plane Components	36
Note: SATA connectors 6 and 7 are not used in the Intel® Server System SR2500ALLX and/or the Intel® Server System SR2500ALBRP.	36
A. RAID Battery Connector	37
B. Mid-plane Power Connector	37
C. Fan 6 Power	37
D. Fan 5 Power	37
E. Bridge Board Connector	37
F. Fan 4 Power	37
G. Fan 3 Power	37
H. Fan 2 Power	37
I. Fan 1 Power	37
J. Backplane Connectors	37
Figure 9. Active SAS/SATA Mid-Plane Components	37
Hot-Swap SAS/SATA Backplane	38
A. Optical Drive Connector	38
B. USB Floppy Connector	38
C. Control Panel Connector	38
D. SAS/SATA Connectors	38
Figure 10. Hot-Swap SAS/SATA Backplane Components (Front View)	38
A. Flex Bay Power	39
B. Flex Bay Data	39
C. IDE Connector	39
D. Backplane Power	39
E. Data Connectors (one for the flex bay and one for the mid-plane)	39
Figure 11. Hot-Swap SAS/SATA Backplane Components (Rear View)	39
Front of Server System	40
Standard Control Panel	40
A.	40
B.	40
C.	40
D.	40
E.	40
F.	40
G.	40
H.	40
I.	41
J.	41
K.	41
L.	41
Figure 12. Standard Control Panel	41
Intel® Local Control Panel	41
A.	41
B.	41
C.	41
D.	41
E.	41
F.	41
G.	41
H.	41
I.	42
J.	42
K.	42
L.	42
M.	42
N.	42
O.	42
Figure 13. Intel® Local Control Panel	42
Bezels	42
Rear of Server System	43
A. Low Profile Add-in Card Slots	43
B. Full Height PCI Add-in Card Slots	43
C. Upper Power Supply Module	43
D. Upper Power Receptacle	43
E. Lower Power Receptacle	43
F. Lower Power Supply Module	43
G. Server Management NIC (Optional)	43
H. I/O Module (Optional)	43
I. USB 6	43
J. USB 5	43
K. Video	43
L. DB-9 Serial A Connector Knockout	43
M. NIC 2	43
N. NIC 1	43
O. RJ45 Serial B Connector	43
P. PS2* Keyboard and Mouse Connectors	43
Figure 14. Server System Back	43
Peripheral Devices	44
A. Slimline Optical Drive Bay	44
B. Tape Drive Filler Panel	44
C. 6th HDD or Tape Drive Bay (Optional)	44
D. Hard Disk Drive Bays	44
E. HDD to Floppy Drive Conversion (Optional)	44
Figure 15. Optional Peripherals	44
Hard Disk Drives	44
Note: SAS drives are supported on the Intel® Server System SR2500ALLX/SR2500ALLXR only.	44
Note: Drives can consume up to 17 watts of power each. Drives must be specified to run at a maximum ambient temperature of 45C.	44
Note: The Intel® Server System SR2500ALLX and/or the Intel® Server System SR2500ALBRP does not support all SAS or Serial ATA (SATA) hard drives. See “Server System References” for an Internet link to a list of supported hardware.	44
Slimline Optical Drive Carrier	45
Note: The Intel® Server System SR2500ALLX and/or the Intel® Server System SR2500ALBRP does not support all slimline optical driv...	45
Advanced Management Options	45
Intel® Remote Management Module	45
Rack-Mounted Systems	45
3 Hardware Installations and Upgrades	47
Before You Begin	47
Tools and Supplies Needed	47
System References	47
Removing and Installing from a Rack	47
Note: Follow all safety guidelines while removing a system from a rack to avoid injury.	47
Fixed Bracket Rack Mount Removal	47
1. Disconnect all cables from the back of the system.	47
Note: Remember to use the system LED to properly identify the system you are servicing.	47
2. Remove screws from the brackets and remove the system from the rack.	47
Fixed Bracket Rack Mount Installation	48
1. Fully extend a rail assembly; the finger tab for the extension lock is revealed.	48
2. Press the finger tab and slide the inside rail from the middle rail until it completely separates.	48
Note: The middle rail and outer rail cannot be separated.	48
3. Position an inside rail along one side of the chassis with the finger tab facing outward and located closer to the rear of the chassis.	48
4. Align the holes in the rail with the tabs on the chassis and place the rail against the chassis.	48
5. Slide the rail as far as it will go toward the front of the chassis to engage the tabs.	48
6. Fasten the rail to the chassis using one screw at the front of the chassis.	48
7. In the same manner, attach the other inside rail to the other side of the chassis	48
8. Using two screws, attach one nut bar to the inside of the rack post. Do not completely tighten the screws; leave them loose enough to allow insertion of the brackets in the next step.	48
9. Insert the slotted foot of a rail bracket between each nut bar and post.	48
10. Align the face of the bracket foot with the inside edge of the rack post and firmly tighten the screws.	48
11. Repeat steps 8 to 10 above to install the other 3 brackets (2 front & 2 back). Ensure all brackets are at the same height on the rack.	48
12. Position a rail assembly (middle and outer rails) with its black plastic end caps toward the rear of the rack and its outer rail closest to the brackets.	48
13. Align the front screw hole in the outer rail with the threaded hole nearest the front of the front bracket and fit the rail assembly into the front and rear brackets.	48
14. Slide the middle rail toward the front until the access hole in the middle rail is aligned with the front screw hole in the outer rail.	48
15. Insert screw through the access hole and loosely attach the outer rail to the front bracket.	48
16. In a similar manner to steps 13 through 15, install a screw through a slot in the outer rail and into the rear-most threaded hole in the front bracket. Firmly tighten this screw.	48
17. Firmly tighten the front screw installed loosely in step 15.	48
18. In the same manner, attach the other rail assembly to the other side.	48
19. Slide the middle rail toward the front until the rear bracket area is accessible.	48
20. Attach the rear end of the outer rail to the rear bracket with at least one screw. If possible, attach at two places.	48
21. In the same manner, attach the other rail assembly to the other side.	48
22. Fully extend the left and right rails until the extension locks have engaged and the rails will not push back in. The rail system is now ready to receive the chassis.	49
Caution: Lifting and placing the chassis in the rails is a two-person job. If needed, use an appropriate lifting device.	49
23. With the chassis front facing you, lift the chassis and carefully insert the rails attached to the chassis in the extended rails.	49
24. Slide the chassis toward the rear of the cabinet until the rails lock together.	49
25. Depress and hold down the finger tabs on both extension locks while sliding the chassis toward the rear.	49
26. Slide the chassis all the way into the rack until the chassis handles are against the front posts.	49
Basic Rail Rack Mount Removal	49
1. Disconnect all cables from the back of the system.	49
Note: Remember to use the system LED to properly identify the system you are servicing.	49
2. Pull system from rack until brackets are fully extended.	49
3. Push in both clips on the brackets and slide the system forward until the inner rail separates from the outer rail.	49
4. Remove and service the system.	49
Basic Rail Rack Mount Installation	49
1. Extend the inner rail until it locks.	49
2. Depress the spring safety lock to release the inner rail.	49
3. Remove the inner rail from the rail assembly.	49
4. Attach the outer rail slides to the rack posts using two #10-32 x 1/2 screws at the front posts, and two #10-32 x 1/2 screws at the rear posts.	49
Note: The rail flanges mount to the inside of each post.	49
5. Insert the inner rails over the server chassis sidewall studs.	49
6. Slide the inner rails toward the front of the server chassis.	49
7. Secure the inner rails with one #6-32 x 1/4 screw for each rail.	49
8. Align the inner rails (attached to the server chassis) with the outer rail assemblies (attached to the rack).	49
9. Engage the matching rails and slide the server chassis into the rack until the two safety stops lock into position.	49
10. Depress the two safety locks (one on each side).	49
11. Slide the server chassis all the way into the rack.	50
12. Use the rack screws (#10-32 x 3/4) to secure the chassis and rack handles into the rack.	50
Tool-less Rail Rack Mount Servicing	50
1. To service the system, pull the system out from the rack.	50
2. Disconnect the power cable(s) and proceed with servicing the system.	50
3. When the servicing is completed, re-connect the power cable(s).	50
4. Pull up on the green tabs on each rail and slide the system back into the rack.	50
Note: Beware of cables when re-installing the system into the rack so that the cables do not get pulled or interfered with.	50
Removing and Installing the Front Bezel	50
Figure 16. Front Bezel Supporting the Standard Control Panel	50
Figure 17. Front Bezel Supporting the Intel® Local Control Panel	50
Removing the Front Bezel	51
1. Unlock the bezel.	51
2. Disconnect any cables attached to the control panel.	51
3. Pull the bezel from the server system.	51
Figure 18. Removing the Front Bezel	51
Installing the Front Bezel	52
1. At each end of the bezel, line up the center notch on the bezel with the center guide on the rack handles.	52
2. Push the bezel onto the front of the server system until it clicks into place.	52
3. Connect any necessary cables to the front control panel area at the right side of the server system.	52
Figure 19. Installing the Front Bezel	52
Removing and Installing the System Cover	52
Removing the System Cover	52
Note: A nonskid surface or a stop behind the server system may be needed to prevent the server system from sliding on your work surface.	52
1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”.	53
2. Turn off all peripheral devices connected to the server. Turn off the server.	53
3. Disconnect the AC power cord(s).	53
4. Remove the safety screw if it is installed. See letter \	53
5. While holding in the blue button at the top of the server system in (see letter \	53
6. Insert your finger in the notch (see letter “D”) and lift the cover upward to remove it.	53
Figure 20. Removing the Server System Cover	53
Installing the Server System Cover	53
1. Place the cover over the server system so that the side edges of the cover sit just inside the server system sidewalls.	53
2. Slide the cover forward until it clicks into place (see letter “A”).	53
3. (Optional) Insert the safety screw at the center of the top cover (see letter “B”) if required.	53
4. Reconnect all peripheral devices and the AC power cord(s).	53
Figure 21. Installing the Server System Cover	54
Removing and Installing the Processor Air Duct	54
Removing the Processor Air Duct	54
1. Observe the safety and ESD precautions at the beginning of this book. See \	54
2. Power down the server and unplug all peripheral devices and the AC power cable.	54
3. Remove the server system cover. For instructions, see “Removing the System Cover”.	54
4. Lift the processor air duct from its location over the two processor sockets.	54
Figure 22. Removing the Processor Air Duct	55
Installing the Processor Air Duct	56
1. Observe the safety and ESD precautions at the beginning of this book. See \	56
2. Power down the server and unplug all peripheral devices and the AC power cable(s).	56
3. Remove the server system cover. For instructions, see “Removing the System Cover”.	56
4. Turn processor air duct over to reveal underside (see letter “A”).	56
5. If two processors are installed: remove air dam (see letter “B”) by sliding slotted holes off duct pins.	56
Do not remove memory air deflector.	56
Figure 23. Removing the Processor 2 Air Dam (Optional - only if two processors are installed)	56
6. Place the processor air duct over the processor socket(s). See the figure below. The front edge of the air duct should contact the fan module. Use caution not to pinch or disengage cables that may be near or under the air duct.	56
7. Install the server system cover. For instructions, see “Installing the Server System Cover”.	56
8. Plug all peripheral devices and the AC power cable(s) into the server.	56
Figure 24. Installing the Processor Air Duct	57
Installing and Removing Memory	57
Installing DIMMs	57
1. Observe the safety and ESD precautions in “Safety Information”.	57
2. Turn off all peripheral devices connected to the server. Turn off the server.	57
3. Disconnect the AC power cord(s) from the server.	57
4. Remove the server's cover. See the documentation that came with your server chassis for instructions on removing the server's cover.	57
5. Locate the DIMM sockets (see Figure 25).	57
Figure 25. Installing the Memory	58
6. Make sure the clips at either end of the DIMM socket(s) are pushed outward to the open position (see letter “A” in the figure above).	58
7. Holding the DIMM by the edges, remove it from its anti-static package.	58
8. Position the DIMM above the socket. Align the notch on the bottom edge of the DIMM with the key in the DIMM socket. The arrow in the inset in Figure 7 is pointing to the key in the socket (see letter “B” in the figure above).	58
9. Insert the bottom edge of the DIMM into the socket.	58
10. When the DIMM is inserted, push down on the top edge of the DIMM until the retaining clips snap into place (see letter “C” in the figure above). Make sure the clips are firmly in place (see letter “D” in the figure above).	58
11. Replace the server's cover and reconnect the AC power cord(s). See the documentation that came with your server chassis for instructions on installing the server's cover.	59
Removing DIMMs	59
1. Observe the safety and ESD precautions in “Safety Information”.	59
2. Turn off all peripheral devices connected to the server. Turn off the server.	59
3. Remove the AC power cord(s) from the server.	59
4. Remove the server's cover. See the documentation that came with your server chassis for instructions on removing the server's cover.	59
5. Gently spread the retaining clips at each end of the socket. The DIMM lifts from the socket.	59
6. Holding the DIMM by the edges, lift it from the socket, and store it in an anti-static package.	59
7. Reinstall and reconnect any parts you removed or disconnected to reach the DIMM sockets.	59
8. Replace the server's cover and reconnect the AC power cord(s). See the documentation that came with your server chassis for instructions on installing the server's cover.	59
Caution: Processor must be appropriate: You may damage the server board if you install a processor that is inappropriate for your server. See “Server System References” for a link to the list of compatible processor(s).	59
Caution: ESD and handling processors: Reduce the risk of electrostatic discharge (ESD) damage to the processor by doing the foll...	59
Caution: Protective socket cover needs to be removed for proper cooling of the processor; failure to remove the cover could result in damage to the system.	59
Installing the Processor	59
1. Observe the safety and ESD precautions in “Safety Information”.	59
2. Turn off all peripheral devices connected to the server. Turn off the server.	59
3. Disconnect the AC power cord(s) from the server.	60
4. Remove the server's cover. See the documentation that came with your server chassis for instructions on removing the server's cover.	60
5. Locate the processor socket and raise the socket handle completely (see Figure 26).	60
Figure 26. Lifting the Processor Socket Handle	60
6. Raise the CPU load plate (see Figure 27).	60
Figure 27. Installing the Processor	60
Note: Do not touch the socket pins; they are very sensitive and easily damaged.	60
7. Line up the alignment marks on the processor and the socket, and insert the processor into the socket.	60
Note: Make sure the alignment triangle mark and the alignment triangle cutout align correctly.	60
8. Remove the protective socket cover (see Figure 28).	60
Note: Retain the protective socket cover for use when removing a processor that will not be replaced.	60
Figure 28. Removing the Socket Cover	61
9. Lower the CPU load plate and lower the socket lever completely.	61
Installing the Heat Sink(s)	61
1. Set the heat sink over the processor, lining up the four captive screws with the four posts surrounding the processor.	61
2. Loosely screw in the captive screws on the heat sink corners in a diagonal manner. Do no fully tighten one screw before tightening another.	61
3. Gradually and equally tighten each captive screw until each is firmly tightened.	61
Figure 29. Installing the Heat Sink (2U Passive Heat Sink Shown)	61
4. Reinstall and reconnect any parts you removed or disconnected to reach the processor sockets.	62
5. Replace the server's cover and reconnect the AC power cord(s). See the documentation that came with your server chassis for instructions on installing the server's cover.	62
Removing a Processor	62
1. Observe the safety and ESD precautions in “Safety Information”.	62
2. Turn off all peripheral devices connected to the server. Turn off the server.	62
3. Remove the AC power cord(s) from the server.	62
4. Remove the server's cover. See the documentation that came with your server chassis for instructions on removing the server's cover.	62
5. Unplug the processor fan cable from the server board.	62
6. Loosen the four captive screws on the corners of the heat sink.	62
7. Twist the heat sink slightly to break the seal between the heat sink and the processor.	62
8. Lift the heat sink from the processor. If it does not pull up easily, twist the heat sink again. Do not force the heat sink from the processor. Doing so could damage the processor.	62
9. Lift the processor lever.	62
10. Raise the CPU load plate.	62
11. Remove the processor.	62
12. If installing a replacement processor, see “Installing the Processor”. Otherwise, install the protective socket cover over the empty processor socket and reinstall the chassis cover.	62
Removing and Installing the Small Air Baffle	62
Removing the Small Air Baffle	63
1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”.	63
2. Power down the server and unplug all peripheral devices and the AC power cable(s).	63
3. Remove the server system cover. For instructions, see “Removing the System Cover”.	63
4. Pull up and out on the air baffle to remove it. See the figure below.	63
Figure 30. Removing the Small Air Baffle	63
Installing the Small Air Baffle	63
1. Lower the baffle into the server system.	63
2. Snap the baffle into place as shown in the figure below.	63
Figure 31. Installing the Small Air Baffle	64
3. Install the server system cover. For instructions, see “Installing the Server System Cover”.	64
4. Plug all peripheral devices and the AC power cable(s) into the server.	64
Removing and Installing the Large Air Baffle	64
Removing the Large Air Baffle	64
1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”.	64
2. Power down the server and unplug all peripheral devices and the AC power cable(s).	64
3. Remove the server system cover. For instructions, see “Removing the System Cover”.	64
4. Note how the cables are routed over and under the air baffle (if any). You will need to re-route these cables.	64
5. Pull up on the air baffle to remove it. See the figure below. You may need to remove or hold cables out of the way.	65
Figure 32. Removing the Large Air Baffle	65
Installing the Large Air Baffle	65
1. Lower the baffle into the server system and snap into the server board standoff as shown in the figure below.	65
2. While setting the baffle into place, route the cables beneath it appropriately. See Appendix , “Cable Routing” or the Quick Reference Label that came with your system for help in determining where the cables should be routed.	65
Figure 33. Installing the Large Air Baffle	66
3. Install the server system cover. For instructions, see “Installing the Server System Cover”.	66
4. Plug all peripheral devices and the AC power cable(s) into the server.	66
Installing and Removing a Hot-swap Hard Drive	66
To avoid possible damage to your server system, do not use older style drive carriers.	66
Note: The server system does not support all hard drives. See “Server System References“ for an Internet link to a list of supported hardware.	66
Installing a SAS or SATA Hot-swap Hard Disk Drive	66
1. Remove the front bezel if it is installed. For instructions, see “Removing the Front Bezel”.	66
2. Open the latch at the front of the hard drive carrier. See letter \	66
3. Pull out on the black lever and slide the carrier from the server system. See letter \	67
Figure 34. Removing Hot-swap Disk Carrier from the Server System	67
4. Remove the four screws that attach the plastic retention device or the previously installed hard drive to the drive carrier. Two screws are at each side of the retention device or the hard drive. Store the plastic retention device for future use.	67
Figure 35. Removing Retention Device from Drive Carrier	67
5. Remove the hard drive from its wrapper and place it on an antistatic surface.	67
6. Set any jumpers and/or switches on the drive according to the drive manufacturer's instructions.	67
7. With the drive circuit-side down, position the connector end of the drive so that it is facing the rear of the drive carrier.	67
8. Align the holes in the drive to the holes in the drive carrier and attach it to the carrier with the screws that were attached to the plastic retention device.	67
Figure 36. Installing Hard Drive into Carrier	68
9. With the black lever in the fully open position, slide the drive assembly into the server system. The green latch at the fron...	68
10. When the black drive carrier lever begins to close by itself, push on it to lock the drive assembly into place.	68
Figure 37. Install Drive Assembly into the Server System	68
11. Install the server system cover. For instructions, see “Installing the Server System Cover”.	68
12. (Optional) Install the front bezel. For instructions, see “Installing the Front Bezel”.	68
13. Plug all peripheral devices and the AC power cable(s) into the server.	68
Removing a SAS or SATA Hot-swap Hard Disk Drive	69
1. Remove the front bezel if it is installed. For instructions, see “Removing the Front Bezel”.	69
2. Press in on the green latch at the front of the hard drive carrier.	69
3. Pull out on the black lever to slide the carrier from the server system.	69
4. Remove the four screws that attach the hard drive to the drive carrier. Lift the drive from the carrier. Store the drive in an anti-static bag.	69
5. If you are not installing a new drive, place the plastic retention device into the drive carrier, using the four screws you removed from the hard drive.	69
6. Insert the screws that held the drive in the carrier into the screw locations on the carrier for future use.	69
7. With the black lever in the fully open position, slide the drive carrier into the server system. The green latch must be to the right. Do not push on the black lever until the lever begins to close by itself.	69
Note: For proper airflow, the hard drive carrier must be replaced in the server system, even if no hard drive is installed in it.	69
8. When the black lever begins to close by itself, push on it to lock the drive carrier into place.	69
9. Install the server system cover. For instructions, see “Installing the Server System Cover”.	69
10. (Optional) Install the front bezel. For instructions, see “Installing the Front Bezel”.	69
11. Plug all peripheral devices and the AC power cable(s) into the server.	69
Installing or Removing a Slimline Optical Drive or Internal USB Floppy	69
To maintain proper system cooling, a filler blank must be installed if you do not install a device at this location.	69
Installing a Slimline Optical Drive or Internal USB Floppy	70
1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”.	70
2. Power down the server and unplug all peripheral devices and the AC power cable(s).	70
3. Remove the front bezel if it is installed. For instructions, see “Removing the Front Bezel”.	70
4. Remove the server system cover. For instructions, see “Removing the System Cover”.	70
5. Insert the interposer board into the optical drive.	70
6. Obtain the optical drive and the drive tray.	70
7. Align the two holes on the left edge of the optical drive and interposer board with the two metal tabs in the tray as shown in Figure 38 (see letter “A”).	70
8. Lower the opposite side of the optical drive into the tray until it clicks into place (see letter “B”).	70
Figure 38. Installing an Optical Drive into the Drive Tray	70
9. Screw the interposer board into the carrier.	70
10. Insert the optical drive tray assembly into the server system as shown in Figure 39 (see letter “A”).	70
11. Make sure that the back end of the interposer board plugs into the matching socket on the backplane (see letter “B”).	70
12. Verify that the blue release lever on the tray locks into place.	70
13. (Optional) For installing the optional USB floppy drive, note the location of the backplane USB connector in Figure 39 (see letter “C”) and refer to the documentation that came with the device.	70
Figure 39. Installing an Optical Drive Assembly into the Server System	71
14. Install the server system cover. For instructions, see “Installing the Server System Cover”.	71
15. (Optional) Install the front bezel. For instructions, see “Installing the Front Bezel”.	71
16. Plug all peripheral devices and the AC power cable(s) into the server.	71
Removing a Slimline Optical Drive or Internal USB Floppy	71
1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”.	71
2. Power down the server and unplug all peripheral devices and the AC power cable(s).	71
3. Remove the front bezel if it is installed. For instructions, see “Removing the Front Bezel”.	71
4. Remove the server system cover. For instructions, see “Removing the System Cover”.	71
5. If removing an internal USB floppy drive, unplug it from the backplane.	71
6. Press the blue release lever (see letter “A”) to unlock the optical drive tray and remove the slimline optical drive tray assembly from the server system as shown in Figure 40.	71
Figure 40. Removing the Slimline Optical Drive Assembly from the Server System	72
7. Press downward on the side of the tray (see letter “A”) and disengage the drive from the two metal tabs on the opposite side of the tray (see letter “B”).	72
8. Lift up on the optical drive (see letter “C”) to remove it from the tray.	72
Figure 41. Removing the Slimline Optical Drive from the Tray	72
9. If no device will be installed in this location, install a filler blank as shown in Figure 42.	73
Figure 42. Installing Filler Blank into the Server System	73
10. Install the server system cover. For instructions, see “Installing the Server System Cover”.	73
11. (Optional) Install the front bezel. For instructions, see “Installing the Front Bezel”.	73
12. Plug all peripheral devices and the AC power cable(s) into the server.	73
Installing a Tape Drive	73
1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”.	73
2. Power down the server and unplug all peripheral devices and the AC power cable(s).	73
3. Remove the front bezel if it is installed. For instructions, see “Removing the Front Bezel”.	73
4. Remove the server system cover. For instructions, see “Removing the System Cover”.	74
5. Remove the tape drive filler panel from the server system by using a long screwdriver to push it out from the inside of the server system. See the figure below to locate the tape drive filler panel.	74
Figure 43. Removing Tape Drive Filler Panel from the Server System	74
6. Remove the hard drive blank that is installed in the sixth drive bay. See the figure below to locate the sixth drive filler panel.	74
Figure 44. Removing Sixth Drive Filler Panel from the Server System	74
7. Attach the tape drive to the tape drive carrier kit using the four screws that were included with the tape drive kit. See the figure below.	75
Figure 45. Inserting a Tape Drive into the Carrier	75
8. Slide the tape drive carrier with the installed tape drive into the combined tape drive bay/sixth drive bay until the carrier clicks into place.	75
Figure 46. Installing Tape Drive Assembly into the Server System	75
9. See the documentation that came with your tape drive for data cable connection information.	76
10. Connect the 4-pin tape power cable to the tape drive.	76
11. Install the server system cover. For instructions, see “Installing the Server System Cover”.	76
12. (Optional) Install the front bezel. For instructions, see “Installing the Front Bezel”.	76
13. Plug all peripheral devices and the AC power cable(s) into the server.	76
Installing a Sixth Hard Drive	76
1. Observe the safety and ESD precautions at the beginning of this book. See “Safety Information”.	76
2. Power down the server and unplug all peripheral devices and the AC power cable(s).	76
3. Remove the front bezel if it is installed. For instructions, see “Removing the Front Bezel”.	76
4. Remove the server system cover. For instructions, see “Removing the System Cover”.	76
5. Slide the sixth HDD bracket into the backplane as shown in the figure below.	76
Figure 47. Installing Sixth HDD Bracket	76
6. The sixth hard drive kit comes with a power cable and two SATA cables. Cabling for the sixth hard drive varies depending on w...	77
7. If you have an active mid-plane in your system, install the power cable to the backplane and the sixth HDD board (see letter “A”). Install the short SATA cable to the backplane and the sixth HDD board (see letter “B”). Proceed to step 9.	77

Match case Limit results 1 per page

xiv

Intel® Server System SR2500AL User’s Guide

Resetting the System

........................................................................................................

111

Problems following Initial System Installation

....................................................................

112

First Steps Checklist

.................................................................................................

112

Hardware Diagnostic Testing

............................................................................................

112

Verifying Proper Operation of Key System Lights

.....................................................

113

Confirming Loading of the Operating System

...........................................................

113

Specific Problems and Corrective Actions

........................................................................

113

Power Light Does Not Light

......................................................................................

114

No Characters Appear on Screen

.............................................................................

114

Characters Are Distorted or Incorrect

.......................................................................

115

System Cooling Fans Do Not Rotate Properly

..........................................................

115

Drive Activity Light Does Not Light

............................................................................

116

CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light

............................

116

Cannot Connect to a Server

......................................................................................

116

Problems with Network

.............................................................................................

117

System Boots when Installing PCI Card

...................................................................

118

Problems with Newly Installed Application Software

.................................................

118

Problems with Application Software that Ran Correctly Earlier

................................

118

Devices are not Recognized under Device Manager (Microsoft* Windows* Operating

System)

.........................................................................................................

119

Hard Drive(s) are not Recognized

.............................................................................

119

Bootable CD-ROM Disk Is Not Detected

..................................................................

119

LED Information

........................................................................................................

120

BIOS POST Beep Codes

..........................................................................................

120

Appendix C: Intel

Server Issue Report Form

.....................................................

123

Appendix D: LED Decoder

.....................................................................................

127

Appendix E: Getting Help

.......................................................................................

133

World Wide Web

...............................................................................................................

133

Telephone

.........................................................................................................................

133

Appendix F: Regulatory and Compliance Information

........................................

137

Product Regulatory Compliance

........................................................................................

137

Product Safety Compliance

.......................................................................................

137

Product Regulatory Compliance References

............................................................

138

Electromagnetic Compatibility Notices

..............................................................................

141

FCC Verification Statement (USA)

............................................................................

141

Industry Canada (ICES-003)

.....................................................................................

142

Europe (CE Declaration of Conformity)

.....................................................................

142

VCCI (Japan)

............................................................................................................

142

BSMI (Taiwan)

..........................................................................................................

142

Korean Compliance (RRL)

........................................................................................

143

CNCA (CCC-China)

..................................................................................................

143

Product Ecology Compliance

....................................................................................

143