Intermec CN50 Enhanced Mobile Document Imaging (eMDI) User Guide - Page 30

Troubleshoot eMDI - drivers

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Document Name Bill of Lading Receipt Driver Log PRO# 12450005 Service Date Troubleshoot eMDI Use this section to troubleshoot some common problems you may experience with eMDI. Problems While Using eMDI Problem Possible Solution Problems capturing full-sized Set your saved images to JPEG grayscale at 75% compression documents (8.5 x 11 and A4) quality. Make sure the document and background have high or half-sized documents contrast, and good lighting. (8.5 x 5.5 and A5). Image appears grainy. Decrease text enhancement or increase noise reduction. Images are no longer recognizable or the laser frame no longer illuminates. Restore menu defaults: • For computers capturing a document image with the imager, tap Start > Settings > System > Intermec Settings. Browse to Data Collection > Internal Scanner > Imager Settings and tap Menu > Restore Menu Defaults. • For computers capturing a document image with the camera, tap Start > Settings > System > Intermec Settings. Browse to Data Collection > Camera > Camera Settings and tap Menu > Restore Menu Defaults. 30 Enhanced Mobile Document Imaging (eMDI) User Guide

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30
Enhanced Mobile Document Imaging (eMDI) User Guide
<field1 entryRequired="true" minLength="1" maxLength="50"
fieldType="AN">
<displayName>Document Name</displayName>
<defaultValue>Bill of Lading</defaultValue>
<defaultValue>Receipt</defaultValue>
<defaultValue>Driver Log</defaultValue>
</field1>
<field2 entryRequired="false" maxLength="20" fieldType="NUM">
<displayName>PRO#</displayName>
<defaultValue>12450005</defaultValue>
</field2>
<field3 entryRequired="false" fieldType="DT">
<displayName>Service Date</displayName>
</field3>
<field4></field4>
<field5></field5>
</FileIndexInformation>
</MobileDocumentImaging>
Troubleshoot eMDI
Use this section to troubleshoot some common problems you may
experience with eMDI.
Problems While Using eMDI
Problem
Possible Solution
Problems capturing full-sized
documents (8.5 x 11 and A4)
or half-sized documents
(8.5 x 5.5 and A5).
Set your saved images to JPEG grayscale at 75% compression
quality. Make sure the document and background have high
contrast, and good lighting.
Image appears grainy.
Decrease text enhancement or increase noise reduction.
Images are no longer
recognizable or the laser
frame no longer illuminates.
Restore menu defaults:
•
For computers capturing a document image with the imager,
tap
Start
>
Settings
>
System
>
Intermec Settings
. Browse to
Data
Collection
>
Internal Scanner
>
Imager Settings
and
tap
Menu
>
Restore Menu Defaults
.
•
For computers capturing a document image with the camera,
tap
Start
>
Settings
>
System
>
Intermec Settings
. Browse to
Data
Collection
>
Camera
>
Camera Settings
and tap
Menu
>
Restore Menu Defaults
.