Intermec PA30 PA30 Print Engine User's Manual

Intermec PA30 Manual

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  • Intermec PA30 | PA30 Print Engine User's Manual - Page 1
    User's Manual PA30 Print Engine
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 2
    intermec.com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec part of Intermec Technologies Corporation. © 2007 - 2009 by Intermec Technologies Corporation. All rights reserved. The word Intermec, the Intermec Intermec supporting
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 3
    Document Change Record This page records changes to this document. The document was originally released as Revision 001. Revision Date 002 3/2009 Description of Change Manual was revised to include updated physical dimensions. PA30 Print Engine User's Manual iii
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    iv PA30 Print Engine User's Manual
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    Information xi Global Services and Support xii Warranty Information xii Web Support xii Telephone Support xii Who Should Read This Manual xiii Related Documents xiii Patent Information xiv 1 Learning About the PA30 1 About the PA30 Print Engine 2 Unpacking the PA30 2 Understanding the
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    Printhead Pressure 26 Adjusting the Label Stop Sensor 28 Testing the Label Stop Sensor 29 Configuring the PA30 30 Using the Web Browser Interface 30 2 Using the PA30 39 SERVICEREQ (Service Required 39 Programming Applications for the PA30 40 Fingerprint Commands for the PA30 40 ON PORTIN
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    Messages 47 3 Configuring Communication Settings 49 Configuring Communication Settings for the PA30 50 Changing Serial Communication Settings 50 Changing the Standard I/O Port 51 Messages 66 Configuring Alert Messages 66 Configuring Mail Settings 68 PA30 Print Engine User's Manual vii
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    Darkness 74 Configuring Media Settings 75 5 Using Setup Mode 77 About Setup Mode 78 Placing the PA30 in Setup Mode 78 Navigating in Setup Mode 78 What Settings Can You Configure in Setup Mode 83 Print Definition Settings 84 Applicator Port Settings 85 viii PA30 Print Engine User's Manual
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    99 Maintaining the PA30 101 Cleaning the Printhead 101 Replacing the Printhead 102 Cleaning the PA30 103 Cleaning the Label Stop Sensor 103 Clearing Media Jams 105 Troubleshooting the PA30 106 Problems with Print Quality 106 Problems with Connectivity 109 Problems with Using the PA30 in an
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    Firmware 116 Physical Specifications 116 Electrical Specifications 117 Port Pinouts 117 Z-Style Port 117 S-Style Port 119 External Power Port 121 External Error Port 122 I Index 123 x PA30 Print Engine User's Manual
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    strictly observed to prevent equipment damage or destruction, or corruption or loss of data. Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances. PA30 Print Engine User's Manual xi
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    your Intermec product. Telephone Support These services are available from Intermec. Services Description Order Intermec products Order Intermec media Order spare parts • Place an order. • Ask about an existing order. Order printer labels and ribbons. Order spare parts. Technical Support Talk
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 13
    table contains a list of related Intermec documents and their part numbers. Document Title Intermec Fingerprint v8.xx Programmer's Reference Manual Intermec Fingerprint 8.xx Font Reference Manual Intermec Fingerprint 8.xx Tutorial Part Number 937-005-xxx 1-960455-xx 1-960608-xx PA30 Print Engine
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 14
    that you can download for free. To download documents 1 Visit the Intermec web site at www.intermec.com. 2 Click Support > Manuals. 3 Use the Product Category field, the Product Family field, ,920; 6,685,37. There may be other U.S. and foreign patents pending. xiv PA30 Print Engine User's Manual
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 15
    the PA30 • Understanding the Front Panel • Understanding the Rear Panel • Accessing the Media Compartment • Using a Memory Card • Installing the PA30 • Starting the PA30 • Loading Media • Loading Ribbon • Adjusting the Print Mechanism • Configuring the PA30 PA30 Print Engine User's Manual 1
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    PA30 is available in a left-hand configuration (media moves from right to left). Intermec's Fingerprint programming language allows you to easily configure the PA30 for any application. The PA30 is incorrect or if parts are missing, contact your Intermec distributor immediately. Understanding the
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 17
    , see Chapter 5, "Using Setup Mode." Feed Advance the label stock by one label. Enter Numeric keys When the PA30 is in Setup mode, enters a value or setting and navigates to the next menu item. Enter a numeric value for settings when the PA30 is in Setup mode. PA30 Print Engine User's Manual 3
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    has occurred. On the PA30, press F5 to see the list of possible error messages, see "Error Message and Ready-to-Work Indicator Descriptions" on page 110. The printer can also return error messages to the host PC. For more information, see the Intermec Fingerprint v8.xx Programmer's Reference Manual
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    PA30 Rear Panel S-Style port External power port PA30 PA30 through this port for serial communications. Connect a standard Ethernet cable to this port to connect the PA30 to your network. Connect the PA30 circuits such as sensors or switches to the PA30. For more information, see Chapter 2. For
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 20
    the PA30 PA30 Rear page 121. To use an external supply, you need to configure the PA30 applicator ports for external power. For more information, see "To configure applicator codes for configuring the PA30. Accessing the Media Compartment • Lift the PA30 access door. With the access door open,
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    lock Printhead pressure adjustment Pressure arm Printhead lift lever PA30 Print Mechanism Pinch roller lever Printhead pressure Adjusts the printhead pressure for lighter or darker adjustment printing. For help, see "Adjusting the Printhead Pressure" on page 26. PA30 Print Engine User's Manual
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    adjustments. • Turn clockwise to lower the printhead when you are ready to resume printing. Opens the pinch roller for media loading: • Turn counterclockwise to open the pinch rollers. • Turn clockwise to close the pinch rollers. Using a Memory Card The PA30 includes a memory card adapter you can
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    PA30 Intermec Intermec sales representative. Installing the PA30 This section explains how to install the PA30 in an applicator system and includes dimensioned illustrations. Physical and Environmental Requirements The PA30 for the PA30 and PA30
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    Chapter 1 - Learning About the PA30 .25 in (.63 cm) 9.62 in (24.43 cm) 9.43 in (23.95 cm) 4.81 in (12.21 cm) .18 in .68 in (27.12 cm) 11.00 in (27.94 cm) 11.87 in (30.14 cm) 10.25 in (26.03 cm) PA30 Front View 9.62 in (24.43 cm) 1.37 in (3.47 cm) 9.62 in .51 in (24.43 cm) (1.29 cm) Mounting
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    data cables should be fully shielded and fitted with metal or metallized connector shells. Shielded cables and connectors prevent reception and radiation of electrical noise. PA30 Print Engine User's Manual 11
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    the PA30 in the mounting location on the applicator. 2 Install appropriate mounting hardware (max. size #8 or M4) in the five mounting locations. Make sure the print engine is securely mounted before proceeding. 3 Make sure the PA30 power switch is turned off. 12 PA30 Print Engine User's Manual
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    cable from the PA30 to an AC power source. The PA30 is now ready for media loading and configuration. • For more information on loading media, see "Loading Media" on page 15. • For more information on configuring the PA30, see Chapter 3, "Configuring the PA30." PA30 Print Engine User's Manual 13
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    Shell Program." • If you are not using a custom application, and do not enter the Intermec Shell startup program, the printer finishes initialization and this text appears in the display: The PA30 is now ready to use. About Startup Files There can be one startup file stored in each of three
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 29
    more information on memory cards, see "Using a Memory Card" on page 8. Loading Media 1 Open the PA30 access door. 2 Turn the printhead lift lever counterclockwise to open the printhead. 3 Turn the pinch roller lever counterclockwise to open the pinch rollers. PA30 Print Engine User's Manual 15
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    Chapter 1 - Learning About the PA30 Opening the Printhead and Pinch Rollers 4 Remove empty cores from the media supply hub and the liner takeup hub on the applicator. 5 sure to keep the inner edge of the media as close to the back wall of the PA30 as possible. 16 PA30 Print Engine User's Manual
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    up slack. Media Takeup roll Media Route: This illustration of a typical applicator shows the media path through the PA30. 11 Turn the printhead lift lever clockwise to close the printhead. 12 Turn the pinch roller lever clockwise to close the pinch rollers. PA30 Print Engine User's Manual 17
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    Chapter 1 - Learning About the PA30 13 Slide the green edge guides to the media edge. The guides should be adjusted so the media passes through the printhead with a minimum of play. Edge guides Edge Guides: Adjust the guides to the edge of the media. 14 Close the PA30 access door. 15 Perform a
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    53)=90 Fingerprint command to the PA30. For more information on using Fingerprint with the PA30, see "Programming Applications for the PA30" on page 40. For more information on all Fingerprint commands, see the Intermec Fingerprint v8.xx Programmer's Reference Manual. To load thermal transfer ribbon
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    Chapter 1 - Learning About the PA30 2 Turn the printhead lift lever counterclockwise to open the printhead. 3 If you are reloading ribbon, remove the empty ribbon core or unused ribbon. several grooves along the shaft that correspond to these ribbon widths: 20 PA30 Print Engine User's Manual
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    Chapter 1 - Learning About the PA30 • 55 to 60 mm (2.16 to 2.3 in) • 88 to 90 mm (3.5 in) • 110 ribbon roll for best results. The wider the ribbon, the closer the bobbin should be to the front of the PA30. 55-60 mm (2.1-2.3 in) 88-90 mm (3.5 in) 110 mm (4.3 in) Bobbin Placement: The bobbin should
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    Chapter 1 - Learning About the PA30 5 Press the ribbon roll onto the ribbon supply bobbin. 6 Route the ribbon through the print mechanism. Pull out about 20 cm (8 in) of ribbon. 22 PA30 Print Engine User's Manual
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    place. 8 Press the cardboard core at the front end of the ribbon onto the rewind hub. During printing, the rewind hub rotates counterclockwise. 9 Turn the printhead lever to the Open position. PA30 Print Engine User's Manual 23
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    Mechanism After you install media and ribbon, you may need to adjust the PA30 print mechanism to get the best print quality. • If you are using media less than the full size width, Intermec recommends you adjust the printhead pressure arm. For help, see the next section. • If you are using thicker
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 39
    pressure. To adjust the pressure arm 1 Open the PA30 access door. 2 Turn the printhead lift lever counterclockwise to raise the printhead. 3 Remove ribbon if any ribbon is installed. 4 to move, push down on the printhead to disengage the pressure arm magnet. PA30 Print Engine User's Manual 25
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 40
    edge guides. 8 Reload ribbon if necessary. 9 Close the PA30 access door. Adjusting the Printhead Pressure The pressure of the thermal printhead against the normal could require adjusting the printhead pressure for best print quality. To adjust printhead pressure 1 Open the PA30 access door. 2 Turn
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 41
    there is no resistance. To test this, place a piece of media under the printhead and pull it out. There should be little or no resistance as you pull repeat the first part of Step 2 to determine the correct adjustment for your media. Printhead pressure adjustment PA30 Print Engine User's Manual 27
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 42
    LSS by using the linear markings on the lower guide plate as a reference. The markings are 1 cm (.4 in) apart. This method is especially useful for black marks. Measure the lateral position of the marks before loading the media, and adjust the LSS accordingly. 28 PA30 Print Engine User's Manual
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    PA30 guides allow. 5 Press Setup. The PA30 enters Setup mode. 6 Use the arrow keys to navigate to PRINT DEFS: LSS TEST: LSS AUTO. The cursor appears in the lower center of the display. 7 To test gap or slot detection, raise the printhead printhead parts guides free from stuck labels or other
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    information, see the next section. • by placing the PA30 in Setup mode and using the printer keypad and display. However, not all settings can be more information, see the Intermec Fingerprint v8.xx Programmer's Reference Manual. Using the Web Browser Interface After the PA30 has been assigned an
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 45
    Chapter 1 - Learning About the PA30 3 Click Configuration. A dialog box appears, prompting you for a username and password. 4 Type admin in the username field and pass in the password field, and then click OK. This screen appears: PA30 Print Engine User's Manual 31
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 46
    settings. • To configure applicator port settings, see Chapter 2, "Using the PA30 in an Applicator." • To configure serial and network communication settings, see Chapter 3, "Configuring Communication Settings." • To configure print engine and media settings, Chapter 4, "Configuring Print
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 47
    Programming Applications for the PA30: Describes Intermec's Fingerprint printer language and how to use it when developing applications for the PA30. • Using External Applicator Signals: Describes how the PA30 handles input and output signals from the applicator. PA30 Print Engine User's Manual 33
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    the PA30 web browser interface or in Setup Mode. The PA30 also supports an Intermec-style PA30. For more information, see "Using the Web Browser Interface" on page 30. 2 From the menu, click Printer > Applicator Port. The Configuration [Applicator] screen appears. 34 PA30 Print Engine User's Manual
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    Chapter 2 - Using the PA30 in an Applicator 3 Choose settings from the drop-down lists. For more information, see the next table. 4 Click Submit Setup. The 1/Type 3 • Mode 2/Type 4 • Mode 3/Type 1 • Mode 4/Type 2 For more information, see "Endprint" on page 38. PA30 Print Engine User's Manual 35
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    label sent to the printer (by using the Reprint in signal). For more information, see "Reprint" on page 38. Configures the Ready-to-Work indicator on the PA30 front panel. Asserting , 1 indicates high. For more information, see "About PA30 In Signals" on page 37. 36 PA30 Print Engine User's Manual
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    the power source. Enable this setting to set the "service required" signal when the PA30 is paused. This setting is supported by Z-Style only. Enables or disables the PA30 External Error port. About PA30 In Signals This section describes the PA30 in signals. Note: All in signals are asserted low
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    Data Ready Asserted when the PA30 is ready to receive a startprint signal and execute the current print job. De-asserted when the print cycle ends. Not supported by S-Style. Endprint Mode 2 (Z-Style)/Type 4 (S-Style): Asserted high during print/feed cycle. 38 PA30 Print Engine User's Manual
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    end. Media Out Asserted when the PA30 is out of media. Activates an shmPaperOut Out Asserted when the PA30 is out of ribbon PA30 front panel. This signal is inactive when the Error Port option is disabled. SERVICEREQ (Service in the SHM. Supported only by I-Style. A "service required" event is also
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 54
    Protocol instructions and use. These documents are available for free from the Intermec web site. For information on downloading these manuals, see "To download documents" on page xiv. Fingerprint Commands for the PA30 The ON PORTIN, PORTIN, PORTOUT, and ON PORTOUT Fingerprint commands support
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    command is available for detection of each of the 8 in signals. This command is not supported by the Intermec Direct Protocol. Example ON PORTIN.STARTPRINT GOSUB nnn PORTIN This command is a version of the port style is changed. Example ON PORTOUT.RESET GOSUB nnn PA30 Print Engine User's Manual 41
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    PA30 responds to external applicator port signals differently, depending on whether your application is using Fingerprint or Intermec job and then places the PA30 in pause mode. Example 10 ON PORTIN.PAUSE GOSUB 90 ... 90 pause printer Startprint When the Startprint 42 PA30 Print Engine User's Manual
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    - Using the PA30 in an Applicator Reprint When the Reprint signal is received, the application moves to a specified subroutine that reprints the last valid label. Example ... 100 ON PORTIN.REPRINT GOSUB 150 ... 150 PRINTFEED -1,1 160 RETURN Printfeed The dataready signal must be set manually by the
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 58
    Direct Protocol, all in and out signals are handled by the Direct Protocol firmware. Feed There are two ways to trigger blank label feeding: • by manually pressing Feed on the PA30 front panel. The PA30 feeds a single blank label. • by using the Feed in signal. When this signal is detected, the
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 59
    execution of a printfeed command. The PA30 prints only one label at a system error occurs that activates an event in the SHM, the "service required" signal is asserted. The external RTW out signal can sent an applicator port command to the PA30 and the applicator port is disabled. Error
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    . Running the PORTOUT.DATAREADY ON|OFF or PORTIN. GOSUB XXX commands when the PA30 is using Direct Protocol. 90 EAPPERR1 Applicator Error 1. AppErr1 in signal detected. Activates in System Health Monitor (SHM). 1343 ENODATAREADY Dataready not enabled. 46 PA30 Print Engine User's Manual
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    printing a label. Error Number: 1344 Display Messages These messages appear in the PA30 display under certain conditions when a PRINTFEED command is run. Message: Cause: APPLICATOR . The message appears when execution has been blocked for a few seconds. PA30 Print Engine User's Manual 47
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    Chapter 2 - Using the PA30 in an Applicator 48 PA30 Print Engine User's Manual
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 63
    /IP Settings • Changing Network Administrator Settings • Changing DDNS Settings • Configuring Network Logging • Configuring Wireless Network Settings • Changing Wireless LAN Settings • Configuring 802.1x Security Settings PA30 Print Engine User's Manual 49
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 64
    5, "Using Setup Mode." Changing Serial Communication Settings 1 Open a web browser interface to the PA30. For help, see "Using the Web Browser Interface" on page 30. 2 From the menu, click Printer > Communication. The Configuration [Communication] screen appears. 50 PA30 Print Engine User's Manual
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    1024. Note: The PA30 can print a list of the current serial Intermec Shell program. For more information, see "About Intermec Shell" on page 88. To change the default I/O port 1 From the menu, click Printer > Web Shell. The Configuration [Web Shell] screen appears. PA30 Print Engine User's Manual
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    Chapter 3 - Configuring Communication Settings 2 Choose an option from the Standard I/O drop-down list: • auto - The PA30 checks possible I/O ports and uses the port with the best connection. • uart1: - serial > TCP/IP. The Configuration [TCP/IP] screen appears. 52 PA30 Print Engine User's Manual
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    IP Address Description Determines how the PA30 is assigned TCP/IP parameters: • DHCP: A DHCP server assigns TCP/IP parameters. • BOOTP: A BOOTP server assigns TCP/IP parameters. • DHCP+BOOTP: TCP/IP parameters are assigned by either a DHCP or BOOTP server. • Manual: TCP/IP parameters, including IP
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    Default Router Specifies the default router address of TCP/IP parameters are manually assigned, or shows the default router address assigned by a DHCP or or disables queueing for TCP connections via Ethernet. Note: The PA30 can print a list of the current TCP/IP settings. For more information, see
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 69
    choose values from the drop-down lists. For more information, see the PA30 administrator to change settings, or admin,user if you want anyone to be able to change PA30 settings. The user access settings include: • Users allowed to UPDATE - change and save any settings PA30 Print Engine User's Manual
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    Printer Name System Location System Contact HP JetAdmin Support Control Panel Access Description Name for the PA30. Location of the PA30 server support. Enables or disables the Setup key on the PA30. Disable Control Panel Access to prevent users from pressing Setup and changing settings manually.
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    Settings 2 Choose an option from the list: • Click Enable to enable DDNS. TSIG key name Timeserver Description DDNS alias for the PA30. DDNS zone the PA30 should subscribe to. Key used for TSIG authentication print jobs sent to the PA30. To enable network logging 1 From the menu, click Network
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    print job logging. Configuring Wireless Network Settings If the PA30 includes the EasyLAN Wireless option, you can communicate with the PA30 over your wireless network. • For information on 1 From the menu, click Network Admin > Wireless LAN. This screen appears: 58 PA30 Print Engine User's Manual
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    Communication Settings The lower part of this screen includes the current wireless channel, the signal strength and MAC address of the currently connected access point, and the wireless region. 2 Enter values in the entry fields, or choose values from the drop-down lists. For help, see the
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    pre-shared key. Roaming setting Leave at Level 1 unless the PA30 has trouble maintaining a connection to the access point. Changing 802.1x Admin > 802.1x. This screen appears: 2 Choose settings from the drop-down lists, or enter values in the entry fields. For more information, see the next
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    public key corresponding to the private key used to sign the server's certificate. Default is /rom/ intermec.cer. To override this certificate, load another certificate in .der, .cer, .p12, or .pfx certificate is the root of the server certificate. Default is ON. PA30 Print Engine User's Manual 61
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    Chapter 3 - Configuring Communication Settings 62 PA30 Print Engine User's Manual
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    chapter explains how to configure print engine and media settings on the PA30, including: • About Print Engine Settings: Changing the start and stop Configuring alert messages the PA30 sends during operation and error conditions. • About Media Settings: Configuring the PA30 for specific media types
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    back before and after actual printing. • Print speed (inches per second) • Clip default To configure print engine settings 1 Open a web browser interface to the PA30. 2 From the menu, click Printer > Print Engine. The Configuration [Print Engine] screen appears: 64 PA30 Print Engine User's Manual
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    in the entry fields, or choose settings from the drop-down lists. For more information, see the next table. 4 Click Submit . Default is 0. (Read-only) Head resistance value for the installed printhead. Sets the desired printing speed in inches per second (ips). Set PA30 Print Engine User's Manual 65
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    screen appears: The Alerts screen shows a list of printer alert messages. Some alert messages are sent when the error occurs, and some alert messages are not sent until a PRINTFEED command is executed. For more information on alert messages, see the next table. 66 PA30 Print Engine User's Manual
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    list for that alert. • Enter a value for the delay repeat in the Delay Repeat entry field. • Choose seconds or occurrences from the Delay unit drop-down list list the printer. Requires printer while the printhead is lifted. Thermal transfer ribbon is selected and the printer is out of ribbon. Printer
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    Printer is in Setup mode. Error Condition An error occurs in a running Fingerprint application. Includes non-critical errors. Application Break A running Fingerprint application is interrupted manually > Mail. The Configuration [Mail (SMTP)] screen appears: 68 PA30 Print Engine User's Manual
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    Media Settings These settings define the size and type of media you are using in the PA30. This section explains media size and media type settings. For best performance and print quality condition. For more information, see the Fingerprint programmer's reference manual. PA30 Print Engine User
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    size and printable area. Xstart Specifies the position of the origin along the dots on the printhead. The default X-start value prevents printing outside labels when the liner is slightly wider than the labels wider inner margin and the less available print width. 70 PA30 Print Engine User's Manual
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    outside the media, which may harm the printhead. Length Specifies the length of the print PA30. For more information, contact your Intermec sales representative. The length setting also decides the amount of media feed when using "fix length strip." When the printer PA30 Print Engine User's Manual 71
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    When you select the correct media type, the printer can indicate the following errors: • Error 1005 parameter controls the heat emitted from the printhead to the ribbon or direct thermal media in the printout (for example, to adapt the printer to variations in quality between different batches of the
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 87
    the Intermec Fingerprint statement TESTFEED). Four values used for troubleshooting the the printer to send a "ribbon low" alert message. The printer can Intermec media and transfer ribbons: • Set the Ribbon Factor to the recommended value as seen in the next table. PA30 Print Engine User's Manual
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    and/or high print speed will shorten the life of the printhead. Never use paper type and print speed settings higher than Intermec direct thermal media: • Set the Label Factor to the recommended value for the type of direct thermal media listed in the next table. 74 PA30 Print Engine User's Manual
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    Engine and Media Settings • Set the Label Constant to the value listed in the table. Decrease or increase it for lighter or darker for the PA30. To configure media size and type 1 From the menu, click Printer > Media. The Configuration [Media] screen appears. PA30 Print Engine User's Manual 75
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    Chapter 4 - Configuring Print Engine and Media Settings 2 Choose settings from the drop-down lists, or enter settings in the entry fields. • For information on Xstart, Width, and Length Media Type Settings" on page 71. 3 Click Submit Setup. The settings are saved. 76 PA30 Print Engine User's Manual
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 91
    to use Setup mode to configure the PA30. In Setup mode, you use the printer keypad and display to view and change settings. • About Setup Mode describes what Setup mode is, how to place the PA30 in Setup mode and navigate in the menus, and includes lists of the settings you can configure in
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 92
    the PA30 keypad and display to view and change configuration settings. Placing the PA30 in Setup Mode There are three ways to place the PA30 in Setup mode: • Press Setup on the PA30 front panel. • From the Intermec Enter. The next setting in that menu appears. 78 PA30 Print Engine User's Manual
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    section lists the PA30 settings you can configure in Setup mode. Note: Some PA30 settings can only be configured through the web browser interface or by sending Fingerprint commands to the printer (DHCP, BOOTP, combination, or manual) • IP address (if manually configured) • Netmask • Default
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    " on page 96. • LSS test, which sets the label stop sensor mode. For more information, see "Testing the Label Stop Sensor" on page 29. 80 PA30 Print Engine User's Manual
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 95
    -COM, NET1 Setup Mode: This illustration shows the order in which menus appear in Setup mode. Menus in gray dotted lines appear only if your PA30 includes those hardware options. PA30 Print Engine User's Manual 81
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 96
    Chapter 5 - Using Setup Mode Serial Communication Settings For all serial communications settings, press to cycle through the options. Continue to Network Communication Settings Continued from Cycle options Cycle options Continue to 82 PA30 Print Engine User's Manual
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 97
    Feed Adjust Settings Continued from Media Settings Continued from Chapter 5 - Using Setup Mode Continue to Continue to Cycle options PA30 Print Engine User's Manual Cycle options 83
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 98
    Chapter 5 - Using Setup Mode Print Definition Settings Continued from Continue to Cycle options Press Enter to print Press i for error info Toggle between gain (G) and drive (D) Decrease/increase value inside brackets 84 PA30 Print Engine User's Manual
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 99
    Applicator Port Settings For all applicator port settings, press Continued from to cycle through the options. Chapter 5 - Using Setup Mode Continue to Continue to APPLICATOR PORT: POWER SOURCE on next page PA30 Print Engine User's Manual 85
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 100
    Chapter 5 - Using Setup Mode Applicator Port Settings (continued) Continued from APPLICATOR PORT: POWER SOURCE POWER SOURCE: DC 5V DC 5V: INTERNAL EXTERNAL POWER SOURCE: DC 24V DC 24V: INTERNAL EXTERNAL 86 PA30 Print Engine User's Manual
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 101
    The Intermec Shell program runs when the PA30 boots. This chapter explains what Intermec Shell is and how to use it to perform management tasks. This chapter includes: • About Intermec Shell • Selecting an Application • Selecting a Facility • About Line Analyzer PA30 Print Engine User's Manual 87
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 102
    's permanent memory (device "/rom"). If you insert a memory card with another startup file before you switch on the printer, or if there is a startup file stored in the printer's permanent memory (device "/c"), this startup file is used instead of Intermec Shell. 88 PA30 Print Engine User's Manual
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 103
    (default is Intermec Fingerprint with Intermec Fingerprint programming language and to run the Intermec printer and the host, typically "uart1:"). For more information, see the Intermec Direct Protocol v8.xx Programmer's Reference Manual or "card1:". These Intermec utilities are excluded as long as
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 104
    Mode." Print Setup Prints the current PA30 setup values (test label "Setup Info"). Testfeed Feed out a number of label, ticket, tag, or portions of continuous stock while the printer auto-adjusts its media feed and label stop/ black mark sensor. Intermec recommends that you perform a testfeed each
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 105
    PA30, the firmware will be downgraded without warning. Reboot Cycles power to the PA30. To exit Intermec Intermec Fingerprint programming language and is intended to help solve communication problems. .) are printed in white-on-black. While the printer is receiving data, the Status LED blinks. There
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 106
    Chapter 6 - Using the Intermec Shell Program As long as a :" • 6 = "usb1:" • 7 = "uart4:" • 8 = "uart5:" If the printer is not fitted with the specified port, an error message appears in the display and you can select another port: Line Analyzer Error:56 92 PA30 Print Engine User's Manual
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 107
    : Explains general maintenance procedures, including cleaning and replacing the printhead, and clearing media jams. • Troubleshooting the PA30: Describes problems you may have when operating the PA30 and possible solutions. • Error Messages and the Ready-to-Work Indicator: Includes information on
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 108
    Chapter 7 - Managing, Maintaining, and Troubleshooting the PA30 Managing the PA30 This section describes ways to manage the PA30 remotely, including: • using the web browser interface to perform certain tasks also found in the Intermec Shell startup program. For more information, see the next
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 109
    - Managing, Maintaining, and Troubleshooting the PA30 2 Choose an option: • To feed a single label through the printer, click Testfeed. • To check the ribbon sensor (if installed), click Ribbon sensor. • To restore all default settings, click Default Setup. • To reboot the PA30, click Reboot. • To
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 110
    7 - Managing, Maintaining, and Troubleshooting the PA30 Printing Test Labels and Setup Information Follow this procedure to print test labels or PA30 configuration information from the web browser interface. To print test labels and setup information 1 From the menu, click Printer > Web Shell. The
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 111
    Chapter 7 - Managing, Maintaining, and Troubleshooting the PA30 Test Label Descriptions (continued) Label Type Bar Codes #1 version. Prints a list of PA30 hardware information, including available memory and part numbers for major interface boards. Not supported. Prints a list of current TCP/IP
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 112
    Troubleshooting the PA30 Using Wavelink Avalanche You can manage the PA30 with the Wavelink Avalanche client management system. Follow the next procedure to configure Avalanche settings. To configure Avalanche settings 1 Open a web browser interface to the PA30 . 98 PA30 Print Engine User's Manual
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 113
    , and Troubleshooting the PA30 Using Simple Network Management Protocol You can access the PA30 from a Simple Network Management Protocol (SNMP) station. Contact your Intermec representative if address, click Edit. The Trap Address Settings screen appears. PA30 Print Engine User's Manual 99
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 114
    Chapter 7 - Managing, Maintaining, and Troubleshooting the PA30 5 Enter trap address settings in the entry fields. For more information, see the next table. 6 these trap settings: • Trap address • Trap port • Trap community • Friendly name • Trap enable status 100 PA30 Print Engine User's Manual
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 115
    Chapter 7 - Managing, Maintaining, and Troubleshooting the PA30 Maintaining the PA30 This section explains how to perform routine maintenance on the PA30, including: • Cleaning the printhead. For more information, see the next section. • Replacing the printhead. For more information, see "Replacing
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 116
    Chapter 7 - Managing, Maintaining, and Troubleshooting the PA30 6 Pull the cleaning card through the printhead. 7 Turn the printhead lift lever counterclockwise to raise the printhead. 8 Wait about 30 seconds to allow the cleaning fluid to dissolve residue on the printhead. 9 Repeat steps 5 to 7. If
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 117
    Chapter 7 - Managing, Maintaining, and Troubleshooting the PA30 Replacing the Printhead: After you pull the printhead out, disconnect the cables. 8 Connect the cables to the new printhead. 9 Slide the printhead into the print mechanism and hook the bracket hooks on the shaft. Make sure the cables
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 118
    Chapter 7 - Managing, Maintaining, and Troubleshooting the PA30 The sensor is partially enclosed by two plastic guides. Slots in the guides allow light from the upper and lower sensors to pass through. The guides must be kept free from stuck labels and other objects that can block the light. Follow
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 119
    101. 7 Load media and ribbon and be sure to close the printhead and pinch rollers. 8 Close the PA30 access door and press the Power switch to turn on the PA30. 9 After the printer initializes, perform a testfeed. For help, see "Performing a Testfeed" on page 18. PA30 Print Engine User's Manual 105
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 120
    • The platen roller may be worn. Call Intermec for service. • The printhead may be dirty. Clean the printhead. For help, see "Cleaning the Printhead" on page 101. • The printhead may be missing dots. Replace the printhead. For help, see "Replacing the Printhead" on page 102. 106 PA30 Print Engine
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 121
    " on page 26. • The energy control may be faulty. Call Intermec for service. Dark lines appear along There may be foreign objects on the the media path. printhead. Clean the printhead. For help, see "Cleaning the Printhead" on page 101. Large part of the dot line is missing. • The X-start or
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 122
    , Maintaining, and Troubleshooting the PA30 Symptom Possible Problems and Solutions Transfer ribbon wrinkles. • Check the Paper Type parameter and make sure it is set correctly. For help, see "Paper Type" on page 72. • The energy control may be faulty. Call Intermec for service. • The ribbon
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 123
    Chapter 7 - Managing, Maintaining, and Troubleshooting the PA30 Problems with Connectivity When troubleshooting problems with connectivity, make sure you know and understand these network-specific items: • TCP/IP settings • If your PA30 includes the 802.11g wireless option: wireless network settings
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 124
    Troubleshooting the PA30 • Applicator style should correspond to your applicator system (Z-Style for Zebra-type, S-Style for Sato-type, IStyle for Intermec lists PA30 error messages and describes the state of the Intermec Ready-to-Work indicator on the PA30 front PA30 Print Engine User's Manual
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 125
    Troubleshooting the PA30 Application break Printhead not found printer firmware is being upgraded. See Note 9 Notes for Error Message Descriptions 1 In this case, the PA30 is not connected to a network and has a blinking Ready-to-Work indicator. To avoid this, set "IP SELECTION" to "MANUAL
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 126
    , and Troubleshooting the PA30 2 No trap can be sent when this error/event occurs. 3 This error indicates that the PA30 has not printhead has cooled off to 85°C (185°F). Meanwhile, the PA30 is able to receive instructions and data until the buffer is filled. 112 PA30 Print Engine User's Manual
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 127
    to the PA30. For help, see "Using the Web Browser Interface" on page 30. 2 At the top of the screen, click Support. The Product Support screen appears. 3 In this screen: • click Printer Support to see a list of links with more information and technical bulletins for Intermec printers. • click
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 128
    Troubleshooting the PA30 Loading Firmware You can use the PA30 web browser interface to load firmware and firmware upgrades as described next. To load firmware using the web browser interface 1 Open a web browser interface to the PA30 . The firmware is loaded. 114 PA30 Print Engine User's Manual
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 129
    A Specifications This appendix includes a list of PA30 specifications and port pinouts. PA30 Print Engine User's Manual 115
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 130
    . 90mm (3.5 in) 4 Firmware Name Operating system Smooth fonts Resident bar codes Description Intermec Fingerprint v8.7x 13 scalable, 21 bitmap 44 Physical Specifications Type Dimensions (W x +104°F) -20°C to +70°C (-4°F to +152°F) 10 to 90% non-condensing 116 PA30 Print Engine User's Manual
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 131
    Signal Type 1 Signal ground Ground 2 +5VDC Power Description Configurable for internal or external source. Voltage supply for external sensors. Configurable for internal or external source. PA30 Print Engine User's Manual 117
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 132
    stop feeding labels. Assert this input LOW for 200ms, or until SERVICE REQUIRED output pin changes state to toggle from current pause state. Enables printer from printing: • Media cover open • Printhead open • Ribbon out • Media out • General print engine fault 118 PA30 Print Engine User's Manual
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 133
    End Print signal is asserted. S-Style Port 8 14 1 S-Style Port Pinouts Pin Signal Type 1 Media out Output 2 Signal ground Ground 7 Description Goes LOW when the PA30 is out of media. Configurable for internal or external source. PA30 Print Engine User's Manual 119
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 134
    print Output Description Goes LOW when the PA30 is out of ribbon. Goes LOW during every status which keeps the printer from printing: • Media cover open • Printhead open • Ribbon out • Media out HIGH only when media is moving, otherwise de-asserted LOW. 120 PA30 Print Engine User's Manual
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 135
    (Z-Style pin 1, S-Style pin 2). +24VDC input for distribution through Applicator Port connector (Z-Style pin 7, S-Style pin 12). Power return for input (Z-style pin 8, S-style pin 2). PA30 Print Engine User's Manual 121
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 136
    error #1 Applicator error #2 Applicator error #3 Intermec Ready-to-Work indicator input for external errors. Available for applicator. Intermec Ready-to-Work indicator output for total system indicator. Available for applicator. Available for applicator. 122 PA30 Print Engine User's Manual
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 137
    I Index PA30 Print Engine User's Manual 123
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 138
    test label, 96 cleaning the PA30, 103 clearing media jams, 105 clip default, enabling, 65 communicating with PA30 802.1x security settings, 60 52 methods, 50 TCP/IP settings, 52 wireless network settings, 58 configuring the PA30, 30 802.1x security, 60 90-mm ribbon, using, 19 applicator port
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 139
    EAPPERR1, 46 EAPPERR2, 46 EAPPERR3, 46 edge guides, illustrated, 18 electrical specifications, 117 Endprint Ethernet configuring settings, 52 PA30 Print Engine User's Manual Index port described, 5 signal, 37 FILELIST.PRG, 89 Fingerprint commands for PA30, 40 described, 40 ONPORTIN, 41 ONPORTOUT,
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 140
    Intermec Direct Protocol, described, 40 Fingerprint programming language, described, 40 product support, contacting, 113 Intermec jams, clearing, 105 printhead cleaning, 101 replacing, 102 managing the PA30, 94 firmware, loading, 114 Intermec Shell program, using, , 96 PA30 Print Engine User's Manual
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 141
    , described, 2 in signals, 37 PA30 Print Engine User's Manual Index installing, 9 keypad, 3 LEDs , 3 Pause in signal, 38 physical specifications, 116 pinch roller lever, 7 pinouts external error port, 122 external power port guides, illustrated, 18 label stop sensor, 28 printhead pressure, 26 127
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 142
    printhead, cleaning, 101 printhead, replacing, 102 slack absorber, 16 print quality problems , described, 69 printer name, 56 printhead cleaning, 101 lift 44 128 restricting access to PA30, 55 ribbon 90-mm common names, 61 service required event, 80 illustrated, 83 from Intermec Shell program, 90
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 143
    router, 54 IP address, 53 nameserver, 54 netmask, 54 PA30 Print Engine User's Manual Index printing the current settings, 96 queueing, for net1 I/O port setting, 19 settings, 73 troubleshooting, 108 Timeserver, setting for DDNS, 57 transmit buffer, 51 troubleshooting the PA30, 106 TSIG key and key
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 144
    Index wireless network settings configuring, 58 described, 59 printing, 96 WPA, enabling, 59 X XML printing log, 57 XON/XOFF, 51 Xstart, defined, 70 Z zone, setting for DDNS, 57 Z-Style port described, 5 illustrated, 5 pinouts, 117 Z-Style, described, 34 130 PA30 Print Engine User's Manual
  • Intermec PA30 | PA30 Print Engine User's Manual - Page 145
    Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com PA30 Print Engine User's Manual *935-008-0012 P/N 935-008-002
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PA30 Print Engine
User’s Manual