Intermec PR2 FlexDock User Guide - Page 16
Troubleshoot the FlexDock - pr3
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• The SR61 scanner and the PR2/PR3 printer cups have been tested and certified for use with the Dual and Quad Bases. Note: For a list of certified products, please see the associated compliance insert, located on the Intermec website at www.intermec.com > Products > Computers > Handhelds > FlexDock > Manuals tab > Regulatory Information. Troubleshoot the FlexDock Problem Possible Causes and Solutions You place a computer into a cup and the Ethernet LED does not turn on. The computer may not be fully inserted into the charging cup. Make sure the computer is seated all the way into the cup. The dock may not be connected to a working Ethernet connection. Check to see if the LEDs mounted in the FlexDock Ethernet connectors are illuminated, and make sure you are using a known good cable. The dock may not be connected to power. Make sure the power supply is connected to a known good AC power source. For a CK3, CN3, or CN4 computer, you need to install a software update on the computer to use it with the DX4 Ethernet dock. For more information, see "Use the CK3, CN3, and CN4 with the DX4 Ethernet Dock" on page 14. You place a battery into The battery may not be fully inserted into the a cup and the Charge battery cup. Make sure the bottom of the battery LED does not turn on. is fully inserted into the bottom of the cup, and that the top of the battery is pressed all the way under the tab. The dock may not be connected to power. Make sure the power supply is connected to a known good AC power source. 16 FlexDock User Guide