Jenn-Air JDB9200CWX Warranty - Page 1

JENN-AIR® DISHWASHER LIMITED WARRANTY ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE. Please have the following information available when you call the Customer eXperience Center: ■ Name, address and telephone number ■ Model number and serial number ■ A clear, detailed description of the problem ■ Proof of purchase including dealer or retailer name and address IF YOU NEED SERVICE: 1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit https://jennair.custhelp.com. 2. All warranty service is provided exclusively by our authorized Jenn-Air Service Providers. In the U.S. and Canada, direct all requests for warranty service to: Jenn-Air Customer eXperience Center 1-800-JENNAIR (1-800-536-6247) If outside the 50 United States or Canada, contact your authorized Jenn-Air dealer to determine whether another warranty applies. https://jennair.custhelp.com LIFETIME LIMITED WARRANTY WHAT IS COVERED WHAT IS NOT COVERED TWO YEAR LIMITED WARRANTY (PARTS & LABOR) 1. Commercial, non-residential or multiple-family use, or use For two years from the date of purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, Jenn- inconsistent with published user, operator or installation instructions. Air brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter "Jenn-Air") will pay 2. for factory specified replacement parts and repair labor to correct defects in materials or 3. workmanship that existed when this major appliance was purchased, or at its sole discretion replace the product. In the event of product replacement, your appliance will be warranted for the remaining term of the original unit's warranty period. In-home Instruction on how to use your product. Service to correct improper product maintenance or installation, installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e. house wiring, fuses or water inlet hoses). THIRD THROUGH FIFTH YEAR LIMITED WARRANTY (CERTAIN COMPONENT PARTS ONLY - LABOR NOT INCLUDED) 4. Consumable parts (i.e. light bulbs, batteries, air or water filters, etc.). In the third through fifth years from the date of original purchase, when this major 5. appliance is installed, operated and maintained according to the instructions attached to or furnished with the product, Jenn-Air brand will pay for factory specified replacement parts for the following components to correct non-cosmetic defects in materials or 6. workmanship in when this major these parts that prevent function of appliance was purchased. This is a this major appliance and that existed limited 5-year warranty on the below 7. named parts only and does not include repair labor. ■ Dish racks 8. ■ All parts of the wash system ■ Drain motor Defects or damage caused by the use of non-genuine Jenn-Air parts or accessories. Damage from accident, misuse, abuse, fire, floods, acts of God or use with products not approved by Jenn-Air. Repairs to parts or systems to correct product damage or defects caused by unauthorized service, alteration or modification of the appliance. Cosmetic damage including scratches, dents, chips, and other damage to appliance finishes unless such damage results from defects in materials and workmanship and is ■ Electronic controls reported to Jenn-Air within 30 days. ■ Heating element 9. Discoloration, rust or oxidation of surfaces resulting from LIFETIME LIMITED WARRANTY caustic or corrosive environments including but not limited to high salt concentrations, high moisture or humidity or (STAINLESS STEEL TUB AND INNER DOOR LINER ONLY) exposure to chemicals. For the lifetime of the product from the date of original purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, Jenn-Air will pay for factory specified parts and repair labor for the following components to correct non-cosmetic defects in materials or workmanship that 10. 11. Pick-up or delivery. This product is intended for in-home repair. Travel or transportation expenses for service in remote existed when this major appliance was purchased: locations where an authorized Jenn-Air servicer is not ■ Stainless steel tub ■ Inner door liner available. 12. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative panels, flooring, YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE cabinetry, islands, countertops, drywall, etc.) that interfere PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a Jenn-Air with servicing, removal or replacement of the product. designated service company. This limited warranty is valid only in the United States or 13. Service or parts for appliances with original model/serial Canada and applies only when the major appliance is used in the country in which it was numbers removed, altered or not easily determined. purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty. The cost of repair or replacement under these excluded circumstances shall be borne by the customer. DISCLAIMER OF IMPLIED WARRANTIES IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province. DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY Jenn-Air makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Jenn-Air or your retailer about buying an extended warranty. LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. JENN-AIR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province. 12/14 W10665640A ®/™ ©2015 Used under license in Canada. All rights reserved. 3/15 Printed in U.S.A. 21