Jenn-Air JES9860CAS Use and Care - Page 28

In the U.S.A. If the problem is not due to one of the items listed in the "Troubleshooting" section... U.S. customers using TTY for deaf, hearing impaired or speech impaired, call: 1-800-688-2080. Call the dealer from whom your appliance was purchased, or call Jenn-Air at 1-800-JENNAIR (1-800-536-6247) to locate an authorized service company. When calling, please know the purchase date and the complete model and serial number of your appliance. Be sure to retain proof of purchase to verify warranty status. NOTE: When writing or calling about a service problem, please include the following information: 1. Your name, address and daytime telephone number. 2. Appliance model number and serial number. 3. Name and address of your dealer or servicer. If the dealer or service company cannot resolve your problem, write to: Jenn-Air Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 4. A clear description of the problem you are having. 5. Proof of purchase (sales receipt). User's guides, service manuals and parts information are available from Jenn-Air Brand Home Appliances, Customer eXperience Center. Web address: www.jennair.com Or call: 1-800-JENNAIR (1-800-536-6247) Accessories To order accessories, visit our website at www.jennair.com/cookingaccessories. Canning Unit Kit Wok (coil element models) Order Part Number AO142 Order Part Number 242905 Drying Rack Cooktop Cleaner Order Part Number DRYINGRACK (ceramic glass models) Magnetic Door Spacer Order Part Number 31464 Order Part Number 8010P146-60 Cooktop Protectant Electric Griddle Order Part Number 31463 Order Part Number JEA8200ADX Cooktop Care Kit Grill Cover (includes cleaner, protectant, and applicator pads) Order Part Number A341 Order Part Number 31605 Cooktop Cartridges (Conventional Coil) Cooktop Scraper JEA7000ADB - Black Porcelain (ceramic glass models) JEA7000ADS - Stainless Steel Order Part Number WA906B JEA7000ADW - White Porcelain Stainless Steel Cleaner and Polish Cooktop Cartridges (Radiant) (stainless steel models) JEA8120ADB - Black Order Part Number 31462 JEA8120ADW - White All-Purpose Appliance Cleaner Premium Broil Pan and Roasting Rack Order Part Number 31682 Order Part Number W10123240 www.jennair.com/broilerpan In Canada If the problem is not due to one of the items listed in the "Troubleshooting" section... NOTE: When writing or calling about a service problem, please include the following information: Call the dealer from whom your appliance was purchased, or call Jenn-Air at 1-800-807-6777 to locate an authorized service company. When calling, please know the purchase date and the complete model and serial number of your appliance. Be sure to retain proof of purchase to verify warranty status. 1. Your name, address and daytime telephone number. 2. Appliance model number and serial number. 3. Name and address of your dealer or servicer. 4. A clear description of the problem you are having. If the dealer or service company cannot resolve your problem, write to: Jenn-Air Brand Home Appliances Customer eXperience Centre 200 - 6750 Century Ave. Mississauga, ON L5N 0B7 5. Proof of purchase (sales receipt). User's guides, service manuals and parts information are available from Jenn-Air Brand Home Appliances, Customer eXperience Centre. Web address: www.jennair.ca Or call: 1-800-807-6777. 28