Jenn-Air JMW3430DB Use and Care - Page 19
Troubleshooting
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Troubleshooting First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code there with your mobile device, or visit https://jennair.custhelp.com. In Canada, visit http://www.jennair.ca. Contact us by mail with any questions or concerns at the address below: In the U.S.A.: In Canada: Jenn-Air Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Jenn-Air Brand Home Appliances Customer eXperience Centre 200 - 6750 Century Ave. Mississauga, Ontario L5N 0B7 Please include a daytime phone number in your correspondence. Problem Nothing will operate Oven will not operate Oven temperature too high or too low Warm air coming from oven vent Display shows messages Fan runs during Bake function Long preheat times Self-Cleaning cycle will not operate Oven cooking results not what expected Uneven browning of baked items Fan gets louder during cooking mode with the door open Possible Causes and/or Solutions Has a household fuse blown or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Is the appliance wired properly? See the Installation Instructions. Has a Delay Start been set? See the "Timed Cooking" section. Is the Button Lock set? See the "Button Lock" section. Is the Sabbath mode set? See the "Sabbath Mode" section. On double-oven models, is one oven self-cleaning? When one oven is self-cleaning, the other oven cannot be set or turned on. Does the oven temperature calibration need adjustment? See the "Oven Temperature Control" section. Warm air coming from the oven vent is normal. During a Self-Cleaning cycle, the air stream is increased. The cooling fan may operate both during an oven's cycle and after the cycle has ended, causing warm air to exit from the oven vent. Is the display showing a letter followed by a number? If a letter followed by a number reappears, call for service. It is normal for the convection fan and element to operate during Bake mode to enhance performance and heat distribution. Not all cycles require preheating. See cycle instructions for preheat recommendations. Most cycles preheat to 350°F (177°C) in 12 to 17 minutes. Higher temperatures will take more time. Removing unused oven racks prior to preheating can help reduce preheat time. Is the oven door open? Close the oven door all the way. Has the function been entered? See the "Self-Cleaning Cycle" section. Has a Delay Start Self-Cleaning cycle been set? See the "Self-Cleaning Cycle" section. On double-oven models, is one oven self-cleaning? When one oven is self-cleaning, the other oven cannot be set to self-clean. Is the proper temperature set? Double-check the recipe in a reliable cookbook. Is the proper oven temperature calibration set? See the "Oven Temperature Control" section. Was the oven preheated? See the "Baking and Roasting" section. Is the proper bakeware being used? See the "Bakeware" section. Are the racks positioned properly? See the "Positioning Racks and Bakeware" section. Is there proper air circulation around bakeware? See the "Positioning Racks and Bakeware" section. Is the batter evenly distributed in the pan? Check that batter is level in the pan. Is the proper length of time being used? Adjust cooking time. Has the oven door been opened while cooking? Oven peeking releases oven heat and can result in longer cooking times. Are baked items too brown on the bottom? Move rack to higher position in the oven. Are pie crust edges browning early? Use aluminum foil to cover the edge of the crust and/or reduce baking temperature. See the "Positioning Racks and Bakeware" section. Center the baking pan(s) on the rack and allow a minimum of 2" (5 cm) of clearance around all sides of the pan(s). Allow a minimum of 2" (5 cm) of clearance between the oven door and the front edge of baking pans. If the oven door is opened during a cooking mode and left open for approximately 60 seconds, the cooling fan will switch to a higher speed. You may experience higher noise during this time. When the oven door is closed, the fan will switch back to its lower speed after approximately 60 seconds. 19