Jenn-Air JUCFP242HL Owners Manual - Page 17
Troubleshooting
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VACATION CARE IF YOU CHOOSE TO TURN THE REFRIGERATOR DRAWERS OFF BEFORE YOU LEAVE: 1. Remove all food/beverages/ice from the refrigerator drawers. 2. Turn Off the Control Panel for the Upper and the Lower drawers. See "Controls." 3. Clean refrigerator drawers, wipe and dry them well. 4. Tape rubber or wood blocks to the tops of both drawers to prop them open far enough for air to get in. This stops odor and mold from building up. TROUBLESHOOTING Try the solutions suggested here first in order to avoid the cost of an unnecessary service call. OPERATION WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. Power supply cord unplugged? Plug into a grounded 3 prong outlet. Is the refrigerator control set to the Cool Off setting? See "Controls." Household fuse blown, or a circuit breaker tripped? Replace the fuse or reset the circuit. If the problem continues, call an electrician. Are the refrigerator drawers not cooling? Turn them off then on again to reset. See "Controls." If this does not correct the problem, call for service. THE MOTOR SEEMS TO RUN TOO MUCH Is the room temperature outside hotter than normal? The motor will run longer under warm conditions. At normal room temperatures, expect your motor to run about 80% of the time. Under warmer conditions, it will run even more. Has a large amount of food just been added to the refrigerator drawers? Adding a large amount of food warms the refrigerator drawers. It is normal for the motor to run longer in order to cool the refrigerator drawer back down. Are the drawers opened often? The motor will run longer when this occurs. Conserve energy by getting all items out at one time, keeping food organized, and closing the drawer as soon as possible. Are the controls not set correctly for the surrounding conditions? Refer "Controls" section. Are the drawers not closed completely? Close the drawers firmly. If they do not close completely, see "The drawers will not close completely" later in this section. Are the drawer gaskets not sealed all the way around? Contact a technician or other qualified person. THE REFRIGERATOR DRAWERS SEEMS TO MAKE TOO MUCH NOISE The sounds may be normal for your refrigerator drawers. See "Normal Sounds." THE DIVIDER BETWEEN THE TWO COMPARTMENTS IS WARM The warmth is probably due to normal operation of the automatic exterior moisture control. If still concerned, call for service. TEMPERATURE AND MOISTURE TEMPERATURE IS TOO WARM Are the air vents blocked in either compartment? This obstructs cold air movement between the compartments. Remove any objects from in front of the air vents. See "Ensuring Proper Air Circulation" for the location of air vents. Are the drawers opened often? The refrigerator drawers will warm when this occurs. Keep the refrigerator drawers cool by getting all items out at one time, keeping food organized, and closing the door as soon as possible. Has a large amount of food just been added to the refrigerator drawers? Adding a large amount of food warms the refrigerator drawers. It can take several hours for the refrigerator drawers to return to the normal temperature. Are the controls set correctly for the surrounding conditions? See "Controls." Are the refrigerator drawers not cooling? Turn them off then on again to reset. See "Controls." If this does not correct the problem, call for service. 17