Kenmore 1345 Use and Care Guide - Page 16

Troubleshooting

Page 16 highlights

TROUBLESHOOTING First try the solutions suggested here and possibly avoid the cost of a service call... Dishwasher is not operating properly • Dishwasher does not run or stops during a cycle Is the door closed tightly and latched? Is the right cycle selected? Refer to the "Cycle Selection Charts." Is there power to the dishwasher? Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Has the motor stopped due to an overload? The motor automatically resets itself within a few minutes. If it does not restart, call for service. Is the water shutoff valve (if installed) turned on? It is normal for certain cycles to repeatedly pause for several seconds during the wash cycle. • START/RESUME light is flashing Was the door opened during the cycle, or was the power interrupted? The Start/Resume light will flash when the door is opened during a cycle, or may flash if the power is interrupted. Press START/RESUME to resume the cycle. Make sure the door is fully closed and latched. • Clean light is flashing The dishwasher has malfunctioned. Call for service. • Dishwasher will not fill Is the overfill protection float able to move up and down freely? Press down to release. • Dishwasher seems to run too long Is the water supplied to the dishwasher hot enough? The dishwasher runs longer while heating water. Refer to the "Dishwasher Efficiency Tips" section. A delay automatically occurs in some wash and rinse cycles until the water reaches the proper temperature. • Water remains in the dishwasher Is the cycle complete? Was the disposer knockout plug removed during installation? (See "Install the drain hose" in the Installation Instructions.) Detergent remains in the covered section of the dispenser Is the cycle complete? Is the detergent lump-free? Replace detergent if necessary. Is the bottom rack installed properly with the bumpers (on some models) in the front? Refer to the "Parts and Features" section. Reinstall the rack if necessary. • White residue on the front of the access panel Was too much detergent used? Refer to the "Detergent Dispenser" section. Is the brand of detergent making excess foam? Try a different brand to reduce foaming and eliminate buildup. • Odor in the dishwasher Are dishes washed only every 2 or 3 days? Run a rinse cycle once or twice a day until you have a full load. Does the dishwasher have a new plastic smell? Run a vinegar rinse as described in "Spotting and filming on dishes" later in this Troubleshooting guide. • Condensation on the kitchen counter (built-in models) Is the dishwasher aligned with the countertop? Moisture from the vent in the dishwasher console can form on the counter. Refer to the Installation Instructions for more information. Dishes are not completely clean • Food soil left on the dishes Is the dishwasher loaded correctly? Refer to the "Dishwasher Loading" section. Is the water temperature too low? For best dishwashing results, water should be 120°F (49°C) as it enters the dishwasher. Refer to the "Dishwasher Efficiency Tips" section. Did you use the correct amount of fresh detergent? Use recommended dishwasher detergents only. Refer to the "Detergent Dispenser" section. Detergent must be fresh to be effective. Store detergent in a cool, dry area. Heavy soil and/ or hard water generally require extra detergent. Do you have hard water? You may need to increase the amount of detergent you are using. Refer to the "Detergent Dispenser" section. Also, you may need to switch to a detergent with a phosphorus content of 8.7%. Is detergent caked in dispenser? Use fresh detergent only. Do not allow detergent to sit for several hours in a wet dispenser. Clean dispenser when caked detergent is present. Is the pump or spray arm clogged by labels from bottles and cans? Is the home water pressure high enough for proper dishwasher filling? Home water pressure should be 20 to 120 psi (138 to 828 kPa) for proper dishwasher fill. If you have questions about your water pressure, call a licensed, qualified plumber. Are high suds slowing the wash arm? Do not use soap or laundry detergents. Use recommended dishwasher detergents only. 16

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TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Dishwasher
is not operating
properly
Dishwasher
does not run or stops during a cycle
Is the door closed
tightly
and latched?
Is the right cycle selected?
Refer to the "Cycle Selection
Charts."
Is there power to the dishwasher?
Has a household
fuse
blown,
or has a circuit
breaker tripped?
Replace the fuse or
reset the circuit
breaker. If the problem
continues,
call an
electrician.
Has the motor stopped
due to an overload?
The motor
automatically
resets itself within a few minutes.
If it does not
restart,
call for service.
Is the water shutoff
valve (if installed)
turned
on?
It is normal for certain
cycles
to repeatedly
pause for several
seconds
during the wash cycle.
START/RESUME
light is flashing
Was the door opened
during the cycle, or was the power
interrupted?
The Start/Resume
light will flash when the door
is opened
during a cycle, or may flash if the power
is
interrupted.
Press START/RESUME
to resume the cycle.
Make sure the door is fully closed
and latched.
Clean light is
flashing
The dishwasher
has malfunctioned.
Call for service.
Dishwasher
will not fill
Is the overfill protection
float able to move up and down
freely?
Press down
to release.
Dishwasher
seems
to run too long
Is the water supplied
to the dishwasher
hot enough?
The
dishwasher
runs longer while heating water. Refer to the
"Dishwasher
Efficiency
Tips" section.
A delay automatically
occurs
in some wash and rinse cycles
until the water
reaches the proper temperature.
Water
remains in the dishwasher
Is the cycle complete?
Was the disposer
knockout
plug removed
during installation?
(See "Install the drain hose"
in the Installation
Instructions.)
Detergent
remains
in the covered
section
of the
dispenser
Is the cycle complete?
Is the detergent
lump-free?
Replace detergent
if necessary.
Is the bottom
rack installed
properly
with the bumpers
(on
some models) in the front?
Refer to the "Parts and Features"
section.
Reinstall the rack if necessary.
White residue on the
front
of the access
panel
Was too much
detergent
used?
Refer to the "Detergent
Dispenser"
section.
Is the brand of detergent
making
excess foam? Try a different
brand to reduce foaming
and eliminate
buildup.
Odor in the dishwasher
Are dishes
washed
only every 2 or 3 days? Run a rinse cycle
once or twice
a day until you have a full load.
Does the dishwasher
have a new plastic smell?
Run a vinegar
rinse as described
in "Spotting
and filming
on dishes"
later in
this Troubleshooting
guide.
Condensation
on the kitchen
counter
(built-in models)
Is the dishwasher
aligned with the countertop?
Moisture from
the vent in the dishwasher
console
can form on the counter.
Refer to the Installation
Instructions
for more
information.
Dishes
are not completely
clean
Food soil left on the dishes
Is the dishwasher
loaded correctly?
Refer to the "Dishwasher
Loading"
section.
Is the water temperature
too
low? For best dishwashing
results, water should
be 120°F (49°C) as it enters the
dishwasher.
Refer to the "Dishwasher
Efficiency
Tips" section.
Did you use the correct
amount
of fresh detergent?
Use
recommended
dishwasher
detergents
only. Refer to the
"Detergent
Dispenser"
section.
Detergent
must be fresh to be
effective.
Store detergent
in a cool, dry area. Heavy soil and/
or hard water generally require
extra detergent.
Do you have hard water?
You may need to increase the
amount
of detergent
you are using. Refer to the "Detergent
Dispenser"
section.
Also, you may need to switch
to a
detergent
with a phosphorus
content
of 8.7%.
Is detergent
caked in dispenser?
Use fresh detergent
only. Do
not allow
detergent
to sit for several hours in a wet dispenser.
Clean dispenser
when
caked detergent
is present.
Is the pump
or spray arm clogged
by labels from bottles
and
cans?
Is the home water pressure
high enough
for proper
dishwasher
filling?
Home water
pressure should
be 20 to
120 psi (138 to 828 kPa) for proper
dishwasher
fill. If you have
questions
about your water pressure, call a licensed,
qualified
plumber.
Are high suds slowing
the wash arm?
Do not use soap or
laundry detergents.
Use recommended
dishwasher
detergents
only.
16