Kenmore 2843 Use and Care Guide - Page 12

Troubleshooting - reviews

Page 12 highlights

TROUBLESHOOTING GUIDE Before calling for service, review this list. It may save you time and expense. This list includes common occurences that are not the result of defective workmanship or materials in this appliance. PROBLEM CAUSE CORRECTION FREEZER DOES NOT RUN Freezer does not run. Freezer runs too much or toe long. Interior Freezer temperature is too cold. Interior Freezer temperature is tOO warm. ,, Freezer is plugged into a circuit that has a ground fault interrupt. ,, Temperature control is in the OFF position. ,, Freezer may not be plugged in, or plug may be loose. ,, House fuse blown or tripped circuit breaker. ,, Power outage. ,, Use another circuit. If you are unsure about the outlet, have it checked by a certified technician. , See Setting the Temperature Control Section. ,, Ensure plug is tightly pushed into outlet. ,, Check/replace fuse with a 15 amp time-delay fuse. Reset circuit breaker. ,, Check house lights. Call local Electric Company. ,, Room or outside weather is hot. ,, Freezer has recently been disconnected for a period of time. ,, Large amounts of warm or hot food have been stored recently. ,, Doors are opened too frequently or too long. ,, Freezer door may be slightly open. ,, Temperature Control is set too low. ,, Freezer gasket is dirty, worn, cracked, or poorly fitted. ,, It's normal for the freezer to work harder under these conditions. ,, It takes 4 hours for the freezer to cool down completely. ,, Warm food will cause freezer to run more until the desired temperature is reached. ,, Warm air entering the freezer causes it to run more. Open doors less often. o See "DOOR PROBLEMS" Section. e Turn control knob to a warmer setting. Allow several hours for the temperature to stabilize. e Clean or change gasket. Leaks in the door seal will cause freezer to run longer in order to maintain desired temperature. ,, Temperature Control is set too low. ,, Turn the control to a warmer setting. Allow several hours for the temperature to stabilize. ,, Temperature Control is set too warm. ,, Door is kept open too long or is opened too frequently. ,, Door may not be seating properly. ,, Large amounts of warm or hot food may have been stored recently. ,, Freezer has recently been disconnected for a period of time. ,, Turn control to a colder setting. Allow several hours for the temperature to stabilize. ,, Warm air enters the freezer every time the door is opened. Open the door less often. o See "DOOR PROBLEMS" Section. ,, Wait until the freezer has had a chance to reach its selected temperature. ,, Freezer requires 4 hours to cool down completely. Freezer external surface temperature is warm. ,, The external freezer walls can be as much as 30°F warmer than room temperature. ,, This is normal while the compressor works to transfer heat from inside the freezer cabinet. SOUND AND NOISE Louder sound levels whenever freezer is on. Longer sound levels when compressor comes on. ,, Modern freezers have increased storage capacity and more stable temperatures. They require a high efficiency compressor. ,, This is normal. When the surrounding noise level is low, you might hear the compressor running while it cools the interior. ,, Freezer operates at higher pressures during the start of the ON cycle. ,, This is normal. Sound will level off or disappear as freezer continues to run. 12

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TROUBLESHOOTING
Before
calling
for service,
review
this
list. It may
save
you time
and expense.
This
list
includes
common
occurences
that are not
the
result
of defective
workmanship
or
GUIDE
materials
in
this appliance.
PROBLEM
CAUSE
CORRECTION
FREEZER
DOES
NOT
RUN
Freezer
does
not
run.
Freezer
runs too
much
or
toe
long.
,, Freezer is plugged into a circuit
that has a ground fault interrupt.
,, Temperature control
is in the
OFF position.
,, Freezer may not be plugged in,
or plug may be loose.
,, House fuse blown or tripped
circuit breaker.
,, Power outage.
,, Room or outside weather is hot.
,, Freezer has recently been
disconnected
for a period of
time.
,, Large amounts of warm or hot
food have been stored recently.
,, Doors are opened too frequently
or too long.
,, Freezer door may be slightly
open.
,, Temperature
Control is set too
low.
,, Freezer gasket is dirty, worn,
cracked, or poorly fitted.
,, Use another circuit. If you are unsure about the outlet,
have it checked by a certified
technician.
,
See Setting
the Temperature
Control
Section.
,,
Ensure plug is tightly pushed into outlet.
,, Check/replace
fuse with a 15 amp time-delay fuse. Reset
circuit breaker.
,, Check house lights. Call local Electric Company.
,, It's normal for the freezer to work harder under these
conditions.
,, It takes 4 hours for the freezer to cool down completely.
,, Warm food will cause freezer to run more until the
desired temperature
is reached.
,, Warm air entering the freezer causes it to run more.
Open doors less often.
o See "DOOR
PROBLEMS"
Section.
e
e
Turn control knob to a warmer setting. Allow several hours
for the temperature
to stabilize.
Clean or change gasket. Leaks in the door seal will cause
freezer to run longer in order to maintain desired
temperature.
Interior
Freezer temperature
is
,, Temperature
Control is set too
,, Turn the control to a warmer setting. Allow several hours
too
cold.
low.
for the temperature
to stabilize.
Interior
Freezer temperature
is
tOO
warm.
,, Temperature
Control is set too
warm.
,, Door is kept open too long or is
opened too frequently.
,, Door may not be seating
properly.
,, Large amounts of warm or hot
food may have been stored
recently.
,, Freezer has recently been
disconnected
for a period of
time.
,, Turn control to a colder setting. Allow several hours for the
temperature
to stabilize.
,, Warm air enters the freezer every time the door is
opened. Open the door less often.
o See "DOOR
PROBLEMS"
Section.
,, Wait until the freezer has had a chance to reach its
selected temperature.
,, Freezer requires 4 hours to cool down completely.
Freezer
external
surface
,, The external freezer walls can
,, This is normal while the compressor
works to transfer
temperature
is warm.
be as much as 30°F warmer
heat from inside the freezer cabinet.
than
room temperature.
SOUND
AND
NOISE
Louder
sound
levels whenever
,, Modern freezers
have increased
,, This is normal. When the surrounding
noise level is low,
freezer
is on.
storage capacity and more
you might hear the compressor
running while it cools the
stable
temperatures.
They
interior.
require a high efficiency
compressor.
Longer
sound
levels when
,, Freezer operates
at higher
,, This is normal. Sound will level off or disappear
as freezer
compressor
comes
on.
pressures
during the start of the
continues to run.
ON cycle.
12