Kenmore 6942 User Instructions - Page 7

Troubleshooting

Page 7 highlights

TROUBLESHOOTING First try the solutions suggested hers and possibly avoid the cost of a service call... Dryer will not run • Check the following: Is the power cord plugged in? Has a fuse blown, or has a circuit breaker tripped? There may be 2 fuses or circuit breakers for the dryer. Check to make sure both fuses are intact and tight, or that both circuit breakers have not tripped. Was a regular fuse used? Use a time-delay fuse. Is the dryer door firmly closed? Was the START button firmly pressed? Is a cycle selected? No heat • Has a fuse blown, or a circuit breaker tripped? Electric dryers use 2 household fuses or breakers. The drum may be turning, but you may not have heat. • Has an air dry cycle been selected? Select the right cycle for the types of garments being dried. • For gas dryers, is the valve open on the supply line? Unusual sounds • Has the dryer had a period of non-use? If the dryer hasn't been used for a while, there may be a thumping sound during the first few minutes of operation. • Is it a gas dryer?. The gas valve clicking is a normal operating sound. Clothes are not drying satisfactorily • Check the following: Is the lint screen clogged with lint? Is the exhaust vent or outside exhaust hood clogged with lint, restricting air movement? Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. See your Installation Instructions. Is the exhaust vent crushed or kinked? Replace with heavy metal or flexible metal vent. See your Installation Instructions. Are fabric softener sheets blocking the grille? Use only one fabric softener sheet, and use it only once. • Is the dryer located in a room with temperature below 45°F (7°0)? Proper operation of dryer cycles requires temperatures above 45°F (7°C). • Was a cold rinse water used? Was the load very wet? Expect longer drying times with items rinsed in cold water and with items that hold moisture (cottons). • Is the load too large and heavy to dry quickly? Separate the load to tumble freely. Lint on load • Is the lint screen clogged? Clean lint screen. Check for air movement. • Is the load properly sorted? Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color. • Is the load too big or too heavy? Dry smaller loads so lint can be carried to the lint screen. • Was the load overdried? Use correct dryer settings for load type. Overdrying can cause lint-attracting static electricity. See "Dryer Cycle Descriptions" (separate sheet). • Was paper or tissue left in pockets? • Is pilling being mistaken for lint? Pilling (surface fuzz) is caused by normal wear and laundering. Stains on load or color change • Was dryer fabric softener properly used? Add dryer fabric softener sheets at the beginning of the cycle. Fabric softener sheets added to a partially-dried load can stain your garments. • Were items soiled when placed in the dryer? Items should be clean before being dried. • Were items properly sorted? Sort light colors from dark colors. Sort colorfast items from noncolorfast items. Items shrinking • Was the dryer overloaded? Dry smaller loads that will tumble freely. • Did the load overdry? Check the manufacturer's care label. Match dryer setting to load type. Loads are wrinkled • Was the load removed from dryer at the end of the cycle? • Was the dryer overloaded? Dry smaller loads that can tumble freely. • Did the load overdry? Check the manufacturer's care label. Match dryer setting to load type. Odors • Have you recently been painting, staining or varnishing in the area where your dryer is located? If so, ventilate the area. When the odors or fumes are gone from the area, rewash and dry the clothing. • If the dryer is electric, is it being used for the first time? The new electric heating element may have an odor. The odor will be gone after the first cycle. Garment damage • Checkthe following: Were zippers, snaps, and hooks left open? Were strings and sashes tied to prevent tangling? Were care label instructions followed? Were items damaged before drying? 7

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TROUBLESHOOTING
First try the solutions suggested hers and possibly avoid the cost of a service call...
Dryer will not run
Check
the following:
Is the power cord
plugged
in?
Has a fuse blown,
or has a circuit
breaker tripped?
There
may be 2 fuses or circuit
breakers
for the dryer. Check to
make sure both fuses are intact and tight, or that both circuit
breakers
have not tripped.
Was a regular fuse used?
Use a time-delay
fuse.
Is the dryer door firmly closed?
Was the START button firmly
pressed?
Is a cycle selected?
No heat
Has a fuse blown, or a circuit
breaker
tripped?
Electric
dryers
use 2 household
fuses or breakers. The drum
may be
turning,
but you may not have heat.
Has an air dry cycle been selected?
Select the right cycle
for the types of garments
being dried.
For gas dryers, is the valve open
on the supply line?
Unusual
sounds
Has the dryer had a period of non-use?
If the
dryer hasn't
been used for a while, there may be a thumping
sound
during
the first few minutes
of operation.
Is it
a gas
dryer?. The gas valve clicking
is a normal operating
sound.
Clothes
are not drying
satisfactorily
Check
the
following:
Is the lint screen
clogged
with
lint?
Is the exhaust
vent or outside
exhaust
hood clogged
with lint,
restricting
air movement?
Run the dryer for 5-10 minutes.
Hold your hand under the outside
exhaust
hood to check
air
movement.
If you do not feel air movement,
clean exhaust
system
of lint or replace exhaust
vent with
heavy metal or
flexible
metal vent. See your Installation
Instructions.
Is the exhaust
vent crushed
or kinked?
Replace with
heavy
metal or flexible
metal vent. See your Installation
Instructions.
Are fabric
softener
sheets blocking
the grille? Use only one
fabric
softener
sheet, and use it only once.
Is the dryer
located
in
a room with temperature
below
45°F
(7°0)?
Proper operation
of dryer cycles
requires
temperatures
above 45°F (7°C).
Was a cold rinse water
used? Was the
load
very wet?
Expect longer drying times
with
items rinsed in cold water
and with
items that hold moisture
(cottons).
Is
the
load too
large
and heavy
to
dry
quickly?
Separate
the load to tumble
freely.
Lint on load
Is
the
lint
screen
clogged?
Clean lint screen. Check for air
movement.
Is the load
properly
sorted?
Sort lint givers (towels, chenille)
from
lint takers
(corduroy,
synthetics).
Also sort by color.
Is the
load too
big or too
heavy?
Dry smaller loads
so lint
can be carried to the lint screen.
Was the
load overdried?
Use correct dryer settings
for load
type. Overdrying
can cause lint-attracting
static
electricity.
See "Dryer Cycle Descriptions"
(separate
sheet).
Was
paper
or tissue
left in
pockets?
Is pilling being mistaken
for lint?
Pilling (surface fuzz)
is
caused
by normal wear and laundering.
Stains
on
load
or color
change
Was dryer fabric softener
properly
used?
Add dryer fabric
softener
sheets at the beginning
of the cycle.
Fabric softener
sheets added to a partially-dried
load can stain your
garments.
Were items soiled when placed
in the dryer?
Items should
be clean before being dried.
Were
items
properly
sorted?
Sort light colors from
dark
colors.
Sort colorfast
items from noncolorfast
items.
Items
shrinking
Was
the
dryer overloaded?
Dry smaller loads that will
tumble
freely.
Did
the
load
overdry?
Check
the manufacturer's
care label.
Match dryer setting
to load type.
Loads
are wrinkled
Was the load removed
from dryer at the end of the cycle?
Was the dryer overloaded?
Dry smaller
loads
that can
tumble
freely.
Did
the
load
overdry?
Check
the manufacturer's
care label.
Match dryer setting
to load type.
Odors
Have you recently been painting,
staining or varnishing
in
the area where your dryer is located?
If
so, ventilate
the
area. When the odors
or fumes
are gone from the area, re-
wash and dry the clothing.
If
the
dryer is electric,
is
it
being used
for the
first
time?
The new electric
heating element
may have an odor. The odor
will be gone after the first cycle.
Garment
damage
Checkthe
following:
Were zippers,
snaps,
and hooks left open?
Were strings
and sashes tied to prevent tangling?
Were care label instructions
followed?
Were items damaged
before drying?
7