Kenwood DDX419BT Instruction Manual 2 - Page 50

Radio, AV-IN, Spotify, Android, iPod/iPhone, Bluetooth

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Page 50 highlights

Troubleshooting Android Sound cannot be heard during playback.  Reconnect the Android device.  Launch any media player application on the Android device and start playback. Sound output only from the Android device.  Use another media player application.  Restart the Android device.  If this does not solve the problem, the connected Android device is unable to route the audio signal to unit.  If USB connection does not work, connect the Android device via Bluetooth or through the AV-IN jack on the rear panel. "NO DEVICE" or "READING" keeps flashing.  Reconnect the Android device.  If USB connection does not work, connect the Android device via Bluetooth or through the AV-IN jack on the rear panel. iPod/iPhone No sound comes out of the speakers.  Disconnect the iPod/iPhone, then connect it again.  Select another source, then reselect "iPod". The iPod/iPhone does not turn on or does not work.  Check the connection.  Update the firmware version.  Charge the battery.  Reset the iPod/iPhone. Sound is distorted.  Deactivate the equalizer either on this unit or the iPod/iPhone. A lot of noise is generated.  Turn off (uncheck) "VoiceOver" on the iPod/ iPhone. For details, visit . No operations are available when playing back a track containing artwork.  Operate the unit after the artwork has loaded. "Authorization Error" appears.  Check whether the connected iPod/iPhone is compatible with this unit. (Page 46) Radio AME automatic presetting does not work.  Store stations manually. (Page 17) Static noise while listening to the radio.  Connect the antenna firmly. AV-IN No picture appears on the screen.  Turn on the video component if it is not on.  Connect the video component correctly. Spotify The application does not work.  The application on your iPod touch/iPhone/ Android is not the latest version. Update the application. Bluetooth Phone sound quality is poor.  Reduce the distance between the unit and the Bluetooth mobile phone.  Move the car to a place where you can get a better signal reception. The sound is interrupted or skipped while using a Bluetooth audio player.  Reduce the distance between the unit and the Bluetooth audio player. Disconnect the device connected for Bluetooth phone.  Turn off, then turn on the unit. (When the sound is not yet restored) connect the player again. The connected audio player cannot be controlled.  Check whether the connected audio player supports AVRCP (Audio/Video Remote Control Profile). The Bluetooth device does not detect the unit.  Search from the Bluetooth device again. The unit does not pair with the Bluetooth device.  For devices compatible with Bluetooth 2.1: Register the device using a PIN code. (Page 23)  For devices compatible with Bluetooth 2.0: Enter the same PIN code for both the unit and target device. If the PIN code of the device is not indicated in its instructions, try "0000" or "1234."  Turn off, then turn on the Bluetooth device. 48 ENGLISH

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Troubleshooting
Troubleshooting
Sound is distorted.
Deactivate the equalizer either on this unit or the
iPod/iPhone.
A lot of noise is generated.
Turn off (uncheck) “VoiceOver” on the iPod/ iPhone.
For details, visit <http://www.apple.com>.
No operations are available when playing back a
track containing artwork.
Operate the unit after the artwork has loaded.
“Authorization Error” appears.
Check whether the connected iPod/iPhone is
compatible with this unit. (Page 46)
Radio
AME automatic presetting does not work.
Store stations manually. (Page 17)
Static noise while listening to the radio.
Connect the antenna firmly.
AV-IN
No picture appears on the screen.
Turn on the video component if it is not on.
Connect the video component correctly.
Spotify
The application does not work.
The application on your iPod touch/iPhone/
Android is not the latest version. Update the
application.
Android
Sound cannot be heard during playback.
Reconnect the Android device.
Launch any media player application on the
Android device and start playback.
Sound output only from the Android device.
Use another media player application.
Restart the Android device.
If this does not solve the problem, the connected
Android device is unable to route the audio signal
to unit.
If USB connection does not work, connect the
Android device via Bluetooth or through the AV-IN
jack on the rear panel.
“NO DEVICE” or “READING” keeps flashing.
Reconnect the Android device.
If USB connection does not work, connect the
Android device via Bluetooth or through the AV-IN
jack on the rear panel.
iPod/iPhone
No sound comes out of the speakers.
Disconnect the iPod/iPhone, then connect it again.
Select another source, then reselect “iPod”.
The iPod/iPhone does not turn on or does not
work.
Check the connection.
Update the firmware version.
Charge the battery.
Reset the iPod/iPhone.
Bluetooth
Phone sound quality is poor.
Reduce the distance between the unit and the
Bluetooth mobile phone.
Move the car to a place where you can get a better
signal reception.
The sound is interrupted or skipped while using a
Bluetooth audio player.
Reduce the distance between the unit and the
Bluetooth audio player. Disconnect the device
connected for Bluetooth phone.
Turn off, then turn on the unit.
(When the sound is not yet restored) connect the
player again.
The connected audio player cannot be controlled.
Check whether the connected audio player
supports AVRCP (Audio/Video Remote Control
Profile).
The Bluetooth device does not detect the unit.
Search from the Bluetooth device again.
The unit does not pair with the Bluetooth device.
For devices compatible with Bluetooth 2.1:
Register the device using a PIN code. (Page 23)
For devices compatible with Bluetooth 2.0:
Enter the same PIN code for both the unit and
target device. If the PIN code of the device is not
indicated in its instructions, try “0000” or “1234.”
Turn off, then turn on the Bluetooth device.
48
ENGLISH