Kenwood DPX-7000DAB Operation Manual 1 - Page 28

Echo Cancel, Device Delete

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TROUBLESHOOTING Bluetooth® Bluetooth® Symptom No Bluetooth device is detected. Bluetooth pairing cannot be made. Echo or noise is heard during a phone conversation. Phone sound quality is poor. Voice calling method is not successful. Sound is being interrupted or skipped during playback of a Bluetooth audio player. The connected Bluetooth audio player cannot be controlled. Remedy • Search from the Bluetooth device again. • Reset the unit. ( 3) • Make sure you have entered the same PIN code to both the unit and Bluetooth device. • Delete pairing information from both the unit and the Bluetooth device, then perform pairing again. ( 13) • Adjust the microphone unit's position. ( 13) • Check the [ECHO CANCEL] setting. ( 15) • Reduce the distance between the unit and the Bluetooth device. • Move the car to a place where you can get a better signal reception. • Use voice calling method in a more quiet environment. • Reduce the distance from the microphone when you speak the name. • Make sure the same voice as the registered voice tag is used. • Reduce the distance between the unit and the Bluetooth audio player. • Turn off, then turn on the unit and try to connect again. • Other Bluetooth devices might be trying to connect to the unit. • Check whether the connected Bluetooth audio player supports Audio/Video Remote Control Profile (AVRCP). (Refer to the instructions of your audio player.) • Disconnect and connect the Bluetooth player again. Symptom "DEVICE FULL" "N/A VOICE TAG" "NOT SUPPORT" "NO ENTRY" / "NO PAIR" "ERROR" "NO INFO" / "NO DATA" "HF ERROR XX" / "BT ERROR" Remedy The number of registered devices has reached its limit. Retry after deleting an unnecessary device. ( 17, DEVICE DELETE) Make sure the same voice as the registered voice tag is used. The connected phone does not support Voice Recognition feature or phonebook transfer. There is no registered device connected/found via Bluetooth. Try the operation again. If "ERROR" appears again, check if the device supports the function you have tried. Bluetooth device cannot get the contact information. Reset the unit and try the operation again. If this does not solve the problem, consult your nearest service center. 24

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24
TROUBLESHOOTING
Symptom
Remedy
Bluetooth®
No Bluetooth device is
detected.
•
Search from the Bluetooth device again.
•
Reset the unit. (
 
3
)
Bluetooth pairing cannot
be made.
•
Make sure you have entered the same PIN code to
both the unit and Bluetooth device.
•
Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again. (
 
13
)
Echo or noise is heard during
a phone conversation.
•
Adjust the microphone unit’s position. (
 
13
)
•
Check the [
ECHO CANCEL
] setting. (
 
15
)
Phone sound quality is
poor.
•
Reduce the distance between the unit and the
Bluetooth device.
•
Move the car to a place where you can get a better
signal reception.
Voice calling method is not
successful.
•
Use voice calling method in a more quiet
environment.
•
Reduce the distance from the microphone when you
speak the name.
•
Make sure the same voice as the registered voice tag
is used.
Sound is being interrupted
or skipped during playback
of a Bluetooth audio player.
•
Reduce the distance between the unit and the
Bluetooth audio player.
•
Turn off, then turn on the unit and try to connect
again.
•
Other Bluetooth devices might be trying to connect to
the unit.
The connected Bluetooth
audio player cannot be
controlled.
•
Check whether the connected Bluetooth audio player
supports Audio/Video Remote Control Profile (AVRCP).
(Refer to the instructions of your audio player.)
•
Disconnect and connect the Bluetooth player again.
Symptom
Remedy
Bluetooth®
“DEVICE FULL”
The number of registered devices has reached its limit.
Retry after deleting an unnecessary device. (
 
17
,
DEVICE DELETE
)
“N/A VOICE TAG”
Make sure the same voice as the registered voice tag
is used.
“NOT SUPPORT”
The connected phone does not support Voice
Recognition feature or phonebook transfer.
“NO ENTRY” /
“NO PAIR”
There is no registered device connected/found via
Bluetooth.
“ERROR”
Try the operation again. If “ERROR” appears again, check
if the device supports the function you have tried.
“NO INFO” /
“NO DATA”
Bluetooth device cannot get the contact information.
“HF ERROR XX” /
“BT ERROR”
Reset the unit and try the operation again. If this does
not solve the problem, consult your nearest service
center.