Kenwood KMM-108U User Manual - Page 12

TROUBLESHOOTING Symptom Sound cannot be heard. "PROTECT" appears and no operations can be done. • Sound cannot be heard. • The unit does not turn on. • Information shown on the display is incorrect. The unit does not work at all. • Radio reception is poor. • Static noise while listening to the radio. "NA FILE" appears. "READ ERROR" appears. "NO DEVICE" appears. "COPY PRO" appears. "NA DEVICE" appears. "NO MUSIC" appears. "iPod ERROR" appears. "READING" keeps flashing. Elapsed playing time is not correct. Correct characters are not displayed (e.g. album name). 12 Remedy • Adjust the volume to the optimum level. • Check the cords and connections. Check to be sure the terminals of the speaker wires are insulated properly, then reset the unit. If this does not solve the problem, consult your nearest service center. Clean the connectors. ( 2) Reset the unit. ( 3) • Connect the antenna firmly. • Pull the antenna out all the way. Make sure the media contains supported audio files. ( 11) Copy the files and folders onto the USB device again. If this does not solve the problem, reset the USB device or use another USB device. Connect a USB device, and change the source to USB again. A copy-protected file is played. Connect a supported USB device, and check the connections. Connect a USB device that contains playable audio files. • Reconnect the iPod. • Reset the iPod. Do not use too many hierarchical levels or folders. This is caused by how the tracks are recorded. This unit can only display uppercase letters, numbers, and a limited number of symbols. iHeartRadio Pandora Symptom "ADD ERROR" "SEARCH ERROR" "CHECK DEVICE" "NO SKIPS" "NO STATIONS" "STATION LIMIT" "UPGRADE APP" "CONNECT ERROR" "RATING ERROR" "LICENSE ERROR" Station cannot be selected. "CANNOT CREATE" "CANNOT SAVE" "DISCONNECTED" "NO SKIPS" "NO STATIONS" "NOT CONNECTED" "IHEARTLINK UP" "PLEASE LOGIN" "STATION NOT AVAILABLE" "STATION NOT SELECTED" "STREAM ERROR" "THUMB FAILED" "TIMED OUT" Remedy New station creation is unsuccessful. Check the Pandora application on your device. The skip limit has been reached. No stations are found. The number of registered stations has reached its limit. Retry after deleting unnecessary stations from your device. Make sure you have installed the latest version of the Pandora application on your device. Communication is unstable. Registration of thumbs up/thumbs down has failed. You try to access from a country which Pandora is not deliverable. If "Explicit Content" in [Account Settings] is checked in the web version of iHeartRADIO, custom stations become unavailable. Custom station name creation is unsuccessful. Addition to the favorite category failed. Check the connection to the device. The skip limit has been reached. Retry later. No stations are found. Link to the application is impossible. Make sure you have installed the latest version of the iHeart Link for KENWOOD application on your device. You haven't log in. Log in again. Broadcast from the station is over. No station is selected. Broadcast data is interrupted. Registration of Thumbs Up/Down has failed. The request has resulted in time-out.