Kenwood KMM-BT304 Instruction Manual 2 - Page 27

Symptom, Remedy

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TROUBLESHOOTING ANDROID Symptom • Sound cannot be heard during playback. • Sound output only from the Android device. Cannot playback at [BROWSE MODE]. "NO DEVICE" or "READING" keeps flashing. Playback is intermittent or sound skips. "ANDROID ERROR"/ "NA DEVICE" Remedy • Reconnect the Android device. • If in [HAND MODE], launch any media player application on the Android device and start playback. • If in [HAND MODE], relaunch the current media player application or use another media player application. • Restart the Android device. • If this does not solve the problem, the connected Android device is unable to route the audio signal to unit. ( 29) • Make sure KENWOOD MUSIC PLAY APP is installed on the Android device. ( 8) • Reconnect the Android device and select the appropriate control mode. • If this does not solve the problem, the connected Android device does not support [BROWSE MODE]. ( 29) • Switch off the developer options on the Android device. • Reconnect the Android device. • If this does not solve the problem, the connected Android device does not support [BROWSE MODE]. ( 29) Turn off the power saving mode on the Android device. • Reconnect the Android device. • Restart the Android device. Spotify Pandora Symptom "ADD ERROR" "CHECK DEVICE" "NO SKIPS" "NO STATIONS" "STATION LIMIT" "CONNECT ERROR" "RATING ERROR" "THUMBS N/A" "LICENSE ERROR" "DISCONNECTED" "CONNECTING" "CHECK APP" Remedy New station creation is unsuccessful. Check the Pandora application on your device. The skip limit has been reached. No stations are found. The number of registered stations has reached its limit. Retry after deleting unnecessary stations from your device. Communication is unstable. Registration of thumbs up/thumbs down has failed due to insufficient network connectivity. Registration of thumbs up/thumbs down is not allowed. You try to access from a country which Pandora is not deliverable. USB is disconnected from the head unit. Please make sure the device is connected properly through USB. • Connected via USB input terminal: The device is connecting to the head unit. Please wait. • Connected via Bluetooth: The Bluetooth is disconnected. Please check Bluetooth connection and make sure both the device and the unit are paired and connected. The Spotify application is not connected properly, or user is not login. End the Spotify application and restart, then login to your Spotify account. ENGLISH 27

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ENGLISH
27
Symptom
Remedy
ANDROID
•
Sound cannot be heard
during playback.
•
Sound output only from
the Android device.
•
Reconnect the Android device.
•
If in
[HAND MODE]
, launch any media player
application on the Android device and start
playback.
•
If in
[HAND MODE]
, relaunch the current media
player application or use another media player
application.
•
Restart the Android device.
•
If this does not solve the problem, the connected
Android device is unable to route the audio signal to
unit.
(
29)
Cannot playback at
[BROWSE MODE]
.
•
Make sure KENWOOD MUSIC PLAY APP is installed on
the Android device.
(
8)
•
Reconnect the Android device and select the
appropriate control mode.
•
If this does not solve the problem, the connected
Android device does not support
[BROWSE MODE]
.
(
29)
“NO DEVICE” or “READING”
keeps flashing.
•
Switch off the developer options on the Android
device.
•
Reconnect the Android device.
•
If this does not solve the problem, the connected
Android device does not support
[BROWSE MODE]
.
(
29)
Playback is intermittent or
sound skips.
Turn off the power saving mode on the Android device.
“ANDROID ERROR”/
“NA DEVICE”
•
Reconnect the Android device.
•
Restart the Android device.
Symptom
Remedy
Pandora
“ADD ERROR”
New station creation is unsuccessful.
“CHECK DEVICE”
Check the Pandora application on your device.
“NO SKIPS”
The skip limit has been reached.
“NO STATIONS”
No stations are found.
“STATION LIMIT”
The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your
device.
“CONNECT ERROR”
Communication is unstable.
“RATING ERROR”
Registration of thumbs up/thumbs down has failed due
to insufficient network connectivity.
“THUMBS N/A”
Registration of thumbs up/thumbs down is not allowed.
“LICENSE ERROR”
You try to access from a country which Pandora is not
deliverable.
Spotify
“DISCONNECTED”
USB is disconnected from the head unit. Please make
sure the device is connected properly through USB.
“CONNECTING”
•
Connected via USB input terminal: The device is
connecting to the head unit. Please wait.
•
Connected via Bluetooth: The Bluetooth is
disconnected. Please check Bluetooth connection and
make sure both the device and the unit are paired and
connected.
“CHECK APP”
The Spotify application is not connected properly, or
user is not login. End the Spotify application and restart,
then login to your Spotify account.
TROUBLESHOOTING