KitchenAid BCG111OB Use & Care Guide - Page 8

Coffee Grinder Warranty - not working

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COFFEE GRINDER WARRANTY Length of Warranty: 50 United States, the District of Columbia, Canada, and Puerto Rico: One-year limited warranty from date of purchase. KitchenAid Will Pay For: 50 United States, the District of Columbia and Canada: Hassle-free replacement of your coffee grinder. See the following page for details on how to arrange for replacement. OR In Puerto Rico: The replacement parts and repair labor costs to correct defects in materials and workmanship. Service must be provided by an Authorized KitchenAid Service Center. To arrange for service, follow the instructions in the "How to Arrange for Warranty Service in Puerto Rico." KitchenAid Will Not Pay For: A. Repairs when coffee grinder is used in other than normal single family home use. B. Damage resulting from accident, alteration, misuse or abuse or use with products not approved by KitchenAid. C. Replacement parts or repair labor costs for coffee grinder when operated outside the country of purchase. DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES IMPLIED WARRANTIES, INCLUDING TO THE EXTENT APPLICABLE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED TO THE EXTENT LEGALLY PERMISSIBLE. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD ALLOWED BY LAW. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IF THIS PRODUCT FAILS TO WORK AS WARRANTED, CUSTOMER'S SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ACCORDING TO THE TERMS OF THIS LIMITED WARRANTY. KITCHENAID AND KITCHENAID CANADA DO NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province. Hassle-Free Replacement Warranty - 50 United States and District of Columbia We're so confident the quality of our If your KitchenAid® coffee grinder should fail products meets the exacting standards of within the first year of ownership, simply call KitchenAid that, if your coffee grinder should our toll-free Customer Satisfaction Center at fail within the first year of ownership, 1-800-541-6390 Monday through Friday, 8 KitchenAid will arrange to deliver an a.m. to 8 p.m. (Eastern Time), or Saturday, identical or comparable replacement to your 10 a.m. to 5 p.m. Give the consultant your door free of charge and arrange to have complete shipping address. (No P.O. Box your original coffee grinder returned to us. numbers, please.) Your replacement unit will also be covered by our one year limited warranty. Please follow these instructions to receive this quality service. When you receive your replacement coffee grinder, use the carton and packing materials to pack up your original coffee grinder. In the carton, include your name and address on a sheet of paper along with a copy of the proof of purchase (register receipt, credit card slip, etc.). 8

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8
C
OFFEE
G
RINDER
W
ARRANTY
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES IMPLIED
WARRANTIES, INCLUDING TO THE EXTENT APPLICABLE WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED TO
THE EXTENT LEGALLY PERMISSIBLE. ANY IMPLIED WARRANTIES THAT MAY BE
IMPOSED BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD ALLOWED
BY LAW. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS OR
EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO
YOU.
IF THIS PRODUCT FAILS TO WORK AS WARRANTED, CUSTOMER’S SOLE AND
EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ACCORDING TO THE
TERMS OF THIS LIMITED WARRANTY. KITCHENAID AND KITCHENAID CANADA DO
NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES. This warranty gives you specific legal rights and you may also have other
rights which vary from state to state or province to province.
Hassle-Free Replacement Warranty –
50 United States and District of Columbia
We’re so confident the quality of our
products meets the exacting standards of
KitchenAid that, if your coffee grinder should
fail within the first year of ownership,
KitchenAid will arrange to deliver an
identical or comparable replacement to your
door free of charge and arrange to have
your original coffee grinder returned to us.
Your replacement unit will also be covered
by our one year limited warranty. Please
follow these instructions to receive this
quality service.
If your KitchenAid
®
coffee grinder should fail
within the first year of ownership, simply call
our toll-free Customer Satisfaction Center at
1-800-541-6390 Monday through Friday, 8
a.m. to 8 p.m. (Eastern Time), or Saturday,
10 a.m. to 5 p.m. Give the consultant your
complete shipping address. (No P.O. Box
numbers, please.)
When you receive your replacement coffee
grinder, use the carton and packing
materials to pack up your original coffee
grinder. In the carton, include your name
and address on a sheet of paper along with
a copy of the proof of purchase (register
receipt, credit card slip, etc.).
Length of Warranty:
KitchenAid Will Pay For:
KitchenAid Will Not Pay
For:
50 United States, the
District of Columbia,
Canada, and Puerto Rico:
One-year limited warranty
from date of purchase.
50 United States, the
District of Columbia and
Canada:
Hassle-free
replacement of your coffee
grinder. See the following
page for details on how to
arrange for replacement.
OR
In Puerto Rico:
The
replacement parts and
repair labor costs to
correct defects in materials
and workmanship. Service
must be provided by an
Authorized KitchenAid
Service Center. To arrange
for service, follow the
instructions in the “How to
Arrange for Warranty
Service in Puerto Rico.”
A.
Repairs when coffee
grinder is used in other
than normal single
family home use.
B. Damage resulting from
accident, alteration,
misuse or abuse or use
with products not
approved by
KitchenAid.
C. Replacement parts or
repair labor costs for
coffee grinder when
operated outside the
country of purchase.