KitchenAid KCMS1655BSS Use & Care Guide - Page 15

ASSISTANCE OR SERVICE Before calling for assistance or service, please check "Troubleshooting." It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. If you need replacement parts If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance. To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center. In the U.S.A. Call the KitchenAid Customer eXperience Center toll free: 1-800-422-1230. Our consultants provide assistance with: ■ Features and specifications on our full line of appliances. ■ Installation information. ■ Use and maintenance procedures. ■ Accessory and repair parts sales. ■ Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.). ■ Referrals to local dealers, repair parts distributors and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide afterwarranty service, anywhere in the United States. To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages. For further assistance If you need further assistance, you can write to KitchenAid with any questions or concerns at: KitchenAid Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Please include a daytime phone number in your correspondence. Replacement Parts Glass Turntable Part Number W10451786 Turntable Support and Rollers Part Number W10451792 Turntable Hub Part Number W10451789 Cleaning Supplies affresh™ Kitchen Appliance Cleaner Part Number W10355010 affresh™ Stainless Steel Cleaner Part Number W10355016 affresh™ Stainless Steel Wipes Part Number W10355049 Heavy Duty Degreaser Part Number 31552A Built-In Kits This countertop microwave oven can be built in by using one of the following trim kits*. These kits are available from the dealer or can be ordered by kit model number. See "Assistance or Service" section for the toll-free number. KIT SIZE KIT MODEL NUMBERS/COLORS 27" (68.6 cm) MK2167AW / White MK2167AB / Black MK2167AS / Stainless 30" (76.2 cm) MK2160AW / White MK2160AB / Black MK2160AS / Stainless *The built-in trim kits can be installed over any (electric or gas) built-in wall oven, up to 30" (76.2 cm). KITCHENAID® COUNTERTOP MICROWAVE LIMITED WARRANTY ONE YEAR LIMITED WARRANTY For one year from the original date of purchase, when this microwave is installed, operated and maintained according to instructions attached to or furnished with the product, KitchenAid brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter "KitchenAid") will, at its sole option, either pay for factory specified parts and repair labor to correct defects in materials or workmanship or replace the product. If replaced, the unit will be covered by the remaining one-year limited warranty of the original unit. See service instructions below. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THE LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AT OUR DISCRETION AS PROVIDED HEREIN. Service must be provided by a KitchenAid designated service company. This limited warranty is valid in the United States or Canada and applies only when the microwave is used in the country in which it was purchased. This limited warranty is effective from the date of the original consumer purchase. Proof of original purchase date is required to obtain service or replacement under this limited warranty. 15