KitchenAid KCO255BM Owners Manual - Page 11

Troubleshooting Guide

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ENGLISH TROUBLESHOOTING GUIDE WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. Problem Solution If the oven fails to start: Check to see if the oven is plugged into a grounded 3 prong outlet. Check to see if the fuse in the circuit breaker box to the oven is in working order. If the problem cannot be corrected: See the "KitchenAid Warranty and Service" sections. Do not return the Countertop Oven to the retailer - retailers do not provide service. If the wrong temperature unit is displayed: Press and hold the Frozen button for 3 seconds to switch between Fahrenheit (°F) and Celsius (°C) temperature units. If "E1 or E2" flashes on the display and a chime sounds: The NTC Sensor may not be working. This issue can not be corrected. Please see the "KitchenAid Warranty and Service" sections. If "E3" flashes on the display and a chime sounds: Make sure the temperature probe is inserted in the food and kept inside the oven while using Meat Probe functions. To reset the oven, press cancel button, or unplug and re-plug the unit. If "E4" flashes on the display and a chime sounds: The temperature probe is not correctly inserted in food. Make sure the probe is inserted in dense part of protein for accurate cooking. Please check the inside food temperature before serving, or restart cycle with desired temperature. To reset the oven, press cancel button, or unplug and re-plug the unit. If "PLUg" appears on the display The temperature probe is not properly plugged in. Make and the probe icon flashes and a sure the jack is fully pushed into the socket. Remove and chime sounds: replug the temperature probe to assure good contact. 11

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ENGLISH
11
TROUBLESHOOTING GUIDE
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or
electrical shock.
Problem
Solution
If the oven fails to start:
Check to see if the oven is plugged into a grounded 3
prong outlet.
Check to see if the fuse in the circuit breaker box to the
oven is in working order.
If the problem cannot be
corrected:
See the “KitchenAid Warranty and Service” sections. Do
not return the Countertop Oven to the retailer – retailers
do not provide service.
If the wrong temperature unit is
displayed:
Press and hold the Frozen button for 3 seconds to switch
between Fahrenheit (°F) and Celsius (°C) temperature
units.
If “E1 or E2” flashes on the
display and a chime sounds:
The NTC Sensor may not be working. This issue can not
be corrected. Please see the “KitchenAid Warranty and
Service” sections.
If “E3” flashes on the display
and a chime sounds:
Make sure the temperature probe is inserted in the
food and kept inside the oven while using Meat Probe
functions.
To reset the oven, press cancel button, or unplug and
re-plug the unit.
If “E4” flashes on the display
and a chime sounds:
The temperature probe is not correctly inserted in food.
Make sure the probe is inserted in dense part of protein
for accurate cooking. Please check the inside food
temperature before serving, or restart cycle with desired
temperature.
To reset the oven, press cancel button, or unplug and
re-plug the unit.
If “PLUg” appears on the display
and the probe icon flashes and a
chime sounds:
The temperature probe is not properly plugged in. Make
sure the jack is fully pushed into the socket. Remove and
replug the temperature probe to assure good contact.