KitchenAid KFRS361TSS User Guide - Page 28

KNOBS AND FLANGE AREA AROUND KNOBS IMPORTANT: To avoid damage to knobs or flange area around knobs, do not use steel wool, abrasive cleaners, or oven cleaner. Do not soak knobs. Cleaning Method: ■ Mild detergent, a soft cloth and warm water. ■ Rinse and dry. CONTROL PANEL GRAPHICS IMPORTANT: To avoid damage to control panel graphics, do not use steel wool, abrasive cleaners or oven cleaner. Do not spray cleaner directly onto panel. Cleaning Method: ■ Clean around the burner labels gently; scrubbing may remove printing. ■ Mild detergent, soft cloth and warm water. ■ Rinse and dry. ROTISSERIE SPIT ROD AND FORKS Cleaning Method: ■ Wash with mild detergent, using a soft cloth and warm water. ■ Rinse and dry. ■ For stubborn areas, use a multipurpose cleaner, a heavy-duty scrub sponge or mild abrasive cleaner. TROUBLESHOOTING Try the solutions suggested here first in order to avoid the cost of an unnecessary service call. Nothing will operate ■ Is the main or regulator gas shutoff valve in the off position? See Installation Instructions. ■ Is the grill properly connected to the gas supply? Contact a trained repair specialist or see Installation Instructions. ASSISTANCE OR SERVICE Before calling for assistance or service, please check "Troubleshooting." It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. If you need replacement parts If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance. To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center. In the U.S.A. Call the KitchenAid Customer eXperience Center toll free: 1-800-422-1230. Our consultants provide assistance with: ■ Features and specifications on our full line of appliances. ■ Installation information. ■ Use and maintenance procedures. ■ Accessory and repair parts sales. ■ Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.). ■ Referrals to local dealers, repair parts distributors and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide afterwarranty service, anywhere in the United States. To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages. For further assistance If you need further assistance, you can write to KitchenAid with any questions or concerns at: KitchenAid Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Please include a daytime phone number in your correspondence. 28