KitchenAid KHB2561ACS Use & Care Guide - Page 16

Warranty Hassle-Free Replacement Warranty - 50 United States and District of Columbia We're so confident the quality of our products meets the exacting standards of KitchenAid® that, if your Hand Blender should fail within the first year of ownership, KitchenAid® will arrange to deliver an identical or comparable replacement to your door free of charge and arrange to have your original Hand Blender returned to us. Please have your original sales receipt available when you call. Proof of purchase will be required to initiate the claim. Your replacement unit will also be covered by our one year limited warranty. Please follow these instructions to receive this quality service. If your Hand Blender should fail within the first year of ownership, simply call our tollfree Customer Satisfaction Center at 1-800-541-6390 Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time). Give the consultant your complete shipping address. (No P.O. Box numbers, please.) When you receive your replacement Hand Blender, use the carton and packing materials to pack up your original Hand Blender. In the carton, include your name and address on a sheet of paper along with a copy of the proof of purchase (register receipt, credit card slip, etc.). Hassle-Free Replacement Warranty - Canada We're so confident the quality of our products meets the exacting standards of the KitchenAid® brand that, if your Hand Blender should fail within the first year of ownership, KitchenAid® Canada will replace your Hand Blender with an identical or comparable replacement. Your replacement unit will also be covered by our one year limited warranty. Please follow these instructions to receive this quality service. If your Hand Blender should fail within the first year of ownership, take the Hand Blender or ship collect to an Authorized KitchenAid® Service Centre. In the carton, include your name and complete shipping address along with a copy of the proof of purchase (register receipt, credit card slip, etc.). Your replacement Hand Blender will be returned prepaid and insured. If you are unable to obtain satisfactory service in this manner, call our toll-free Customer Interaction Centre at 1-800-807-6777. Or write to us at: Customer eXperience Centre KitchenAid Canada 200 - 6750 Century Ave. Mississauga, ON L5N 0B7 Arranging for Service after the Warranty Expires, or Ordering Accessories and Replacement Parts In the United States and Puerto Rico: For service information, or to order accessories or replacement parts, call toll-free at 1-800-541-6390, 8 a.m. to 8 p.m., Monday through Friday, EDT or write to: Customer Satisfaction Center, KitchenAid Portable Appliances, P.O. Box 218, St. Joseph, MI 49085-0218 Outside the United States and Puerto Rico: Consult your local KitchenAid® dealer or the store where you purchased the Hand Blender for information on how to obtain service. 16 For service information in Canada: Call toll-free 1-800-807-6777. Or write to: Customer eXperience Centre KitchenAid Canada 200 - 6750 Century Ave. Mississauga, ON L5N 0B7 or visit: KitchenAid.com or KitchenAid.ca